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Tim Phillips, Director of Information Systems & Computing

Tim Phillips, Director of Information Systems & Computing. Information Services and Systems Committee Information Technology Strategy Supporting Excellence 7 June 2007. Producing the IT Strategy. Consultation and Research. Themes. Vision and Values. Aims and Objectives. Development Plan.

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Tim Phillips, Director of Information Systems & Computing

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  1. Tim Phillips, Director of Information Systems & Computing Information Services and Systems Committee Information Technology Strategy Supporting Excellence 7 June 2007

  2. Producing the IT Strategy Consultation and Research Themes Vision and Values Aims and Objectives Development Plan

  3. Consultation and Research • Student Survey • Over 1,900 responses • Focus Groups • 100 people in 10 groups • 22 individual submissions • 16 HPC users • Interviews • 35 individual interviews… • Deans, Heads of Department, Faculty Managers, Divisional Heads, Lecturers, Researchers, Administrators, Associates • Literature Search • University: Plan, Research, Education • Information, IPS, ICT strategies • Other Universities, JISC, UCISA, consultants, government • Seminars • Microsoft, Oracle, SUMS, Computer Science • Website • Scenarios and Wiki

  4. Scenario: Jane, a student

  5. Scenario: Bob, a lecturer

  6. Vision • The University • support academic ambitions in teaching and research • enhance students’ learning experiences • enable scholarship and collaboration • underpin efficient and effective business processes. • People • put people at the centre of our strategy • Students • Staff • Enable research collaboration • Innovation enlightens teaching & learning • Professional IT practitioners • Information Resources • to provide a rich set of information resources and tools, accessible to people wherever they are, whenever they need. • Processes • to provide consistent, efficient and effective business processes throughout the University, supported by well-designed, integrated systems.

  7. Values • People • Students, who are motivated to learn • Staff, professional and equipped to face changes and challenges of the future • IT should enable people to maximise their potential. • Information • a highly valued asset, to be managed and protected but deployed and made available to those who need it. • Service • excellence, responsiveness, innovation, resilience, performance and availability • Environment • we must be aware of the impact of what we do and seek to utilise resources in sustainable, energy-efficient ways

  8. Scope and Time The whole University • IT - wherever provided, whoever provides • Five years - must be dynamic to accommodate organisational and technological change • A journey: building on what we’ve done already • A challenge: to go to the next level of maturity in our use of IT • An aspiration: intuitive IT

  9. Research & Enterprise Education Learning Teaching Access: anywhere, anytime The Business People Communication & Collaboration Information resources Service Governance Environment Aims

  10. Objectives (highlights) 1.1 IT enabled spaces to promote student learning 1.2 On-line resources to enhance learning, including: video streaming single point of access, i.e. The Portal 2.1, 5.3 to 5.6 Data storage (management & curation) 3.2 Systems to enable effective business processes 3.3 Integrated systems… using workflow 3.4 Management Information/Business Intelligence 4.n Information, help, support & training 4.9 Professional IT staff

  11. Objectives (highlights), continued 6.n Access (for all but securely), mobility 7.1 Integrated communication tools 7.4 Collaboration – especially for researchers (VREs?) 8.n Well found Services 9.n Governance – University-wide 9.2 Dynamic development plan 10.n Environmental impact and sustainability

  12. The next steps 1. Further consultation on draft Strategy: • ISSC • Research & Education committees • Faculty Planning committees & UPARC • IPS & ICT Boards • IT Support Staff Forum • Students 2. Produce Development Plan • SMART Objectives & Actions • Short/medium/long term • Achievable/resource dependent/aspirational 3. Final Strategy approved (ISSC – UPARC - Council)

  13. Business or Technology Trigger Peak of Inflated Expectations Trough of Disillusionment Plateau of Productivity Slope of Enlightenment University of Bristol - Information Systems Hypecycle – IT Strategy Roadmap? Identity Management Text/SMS Messaging Data Curation / Records Management HPC Podcasting Workflow / Business Process Modelling Microsoft Office ResNet Video Streaming e-Prints VOIP CMS SAN / Storage Consolidation Skype Portal IPTV Server Consolidation/ Virtualisation e-Learning (VLE) e-Assessment Standard Desktop Image Repositories Data Warehousing / Business Intelligence Collaboration Tools Social Networking ITIL Information Security Shared Services Web 2.0 maturity

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