Unit 1: Introduction to Business Writing. 1.1 Overview 1.2 Principles of Good Business Writing 1.3 Letter Format and Styles. 1.1 Overview . Questions to ask: Will readers understand your message? Will readers like the tone the message is delivered?
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1.2 Principles of Good Business Writing
1.3 Letter Format and Styles
Questions to ask:
Your reservation of a double room at our hotel has been taken care of. We have reserve a double room for you.
We agree with many of the points in your sales report. We shall put some of them into effect immediately. We shall delay action on the remainder and get reports from other sales representatives. we agree with many of the points in your sales report. With the ones we can agree upon, we will put them into effect immediately; but with the others, we shall decide what to do after we have studied reports from other sales representatives.
Tips for compiling the body of the letter: Usually the first and the last paragraphs should be no more than four lines long. All other paragraphs should be no more than eight lines long.