A Travel Information Service for New York State. New York State Department of Transportation. Purpose. To share with you: Background on 511 NYSDOT's Vision for 511 for New York State Contents of 511 NY travel information service Recent 511-related activities Implementation
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New York State Department of Transportation
To share with you:
New York State’s 511 Travel Information System provides useful, high-quality, comprehensive, readily available and accessible travel information in a timely manner to its customers.
IVR Phone System
Provide transportation systems and services in the state:
Have information about their systems and services to publicize or key insights about customers’ needs.
Partners in Information
511 Web Portal
IVR/Phone/ “My 511”
Harmonization of Content
CARS/RA Incident Info
Transit Call Centers
Clean Air NY
NYC-DOT Parking Info
Ride-share Call Center
IVR Data Server
IVR Front End
Lower Hudson Valley
Todd Westhuis, P.E., Project Director
NYSDOT Operations Division
Mary Harding, Outreach Coordinator
NYSDOT Office of External Relations