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Quality Development and Quality Management of University Continuing Education in Austria at a Glance Andrea Waxenegger University of Graz Meeting of the Italian National Network for University Continuing Education Friday, 20 April 2007 University of Catania, Italy Speaker:
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University of Graz
Meeting of the Italian National Network for University Continuing Education
Friday, 20 April 2007
University of Catania, Italy
Present position: Director of the Center for Continuing Education (since June 2000)
University education: Educational Sciences/Adult Education; since 1989 working in the field of University Continuing Education in research & development, management, organisational development, consulting, project management and various functions
Since 1996: Member of the founding group and since September, Member of the Steering Committee of AUCEN – Austrian University Continuing Education and Staff Development Network www.aucen.ac.at
Since May 2004: Member of the Steering Committee and Secretary General of EUCEN – European University Continuing Education Network www.eucen.org
Since 2004: Member of the Steering Committee and Managing Director of the Association for the Promotion of Lifelong Learning (in cooperation with the University of Graz)
Selection of tasks for the University of Graz in cooperation with AUCEN:
Austrian University Law (2002, fully implemented in 1 Jan 2004):
University Continuing Education (UCE) is one of the 16 strategic projects in the Organisation and Development Plan (2005-2010) of the University of Graz; objectives: more provision for UCE; new target groups
“Uni for Life – university education for everyone between 18 and 88”
One of the long-term goals set by the University of Graz is to cast the university in the role of a “partner in learning” for students of any and all ages. In addition to the “classical” programmes offered to the 18 to 25-year-olds, the five faculties of the University are turning their attention more and more towards the needs of the post-25 group and are looking to develop the University into a partner in lifelong learning. In this area, the role of the university is two-fold: to provide a network and impetus for applied research, and to act as the main point of contact for continuing professional development and continuing education at an advanced level.
June 2000: “ leistungsunterstützende Stabsstelle ” (assistant to Rector/Vice-Rector)
Autumn 2002: Center for Continuing Education (Vice-Rector for Research and Knowledge Transfer and Central Administration)
Autumn 2004: Center for Continuing Education (Vice-Rector for Research and Knowledge Transfer)
Autumn 2004: Association for the Promotion of Lifelong Learning
Winter 2004: University Board agreed to establish the UNI for LIFE Ltd.
Autumn/winter/spring 05: Business plan UNI for LIFE Ltd.
Summer 2006: UNI for LIFE Ltd. (http://www.uniforlife.at, Continuing Professional Development for Business and Industry, for graduates/post-graduates, for the University) and Center for Continuing Education – Public Access, academic learning, Learning in Later Life
In parallel: UCE in faculties/institutes or outsourced, staff development
Profile of the Center for Continuing Education - Mission:
Profile of the Center for Continuing Education - Tasks:
1. Public Access:
“Academy on Monday”: a series of lectures in cooperation with 11 regional centres (video-conference) addressing a wide audience
“Megaphon-Uni”: a series of lectures and workshops in cooperation with the local street magazine “Megaphon”
2. Short courses, also on international level
3. University Continuing Courses up to Master’s programmes e.g.:
Master in European Integration and Regionalism
Master in South East European Law and European Integration (LL.M.)
MSc Space Sciences (in cooperation with the Graz University of Technology)
Some special Projects of the Center for Continuing Education (“non-traditional learners”):
1. “Academy on Monday”: a series of lectures in cooperation with 11 regional centres (video-conference) addressing a wide audience; approx. 7150 participations per year (13 lectures)
2. “Megaphon-Uni”: a series of lectures and workshops in cooperation with the local street magazine “Megaphon”, approx. 720 participations per year
3. ADD LIFE – ADDing quality to LIFE through inter-generational learning via universities (Grundtvig 1, http://add-life.uni-graz.at)
4. Vita Activa: develop a profile, an organisational model, a new (university-accredited) programme for Learners in Later Life and institutionalise what has been developed
5. Platform Schools – University
Basic principle: “Quality” – approach, procedures, evaluation, involvement of stakeholders, etc. is mainly in the responsibility of the academic director/s; and – if applicable – academic board for the programme
Additional for Diploma Courses/Master Programmes, established by the Senate and prepared by the Commission for University Curricula in UCE: ex ante - Peer Review (international experts), Statements of several internal departments; final decision of the Senate;
Other Courses: the responsibility of the academic director; lately published: Internal Regulation (“Richtlinie Universitätskurse”)
Already prepared to be decided upon by the Senate as part of the University Statutes: Guidelines for University Diploma Courses including a procedure for Quality Management and its implementation
Central Quality Management: works on an integrated system for all areas of the University
„Quality“ in the Center for Continuing Education, apart from Reporting and Evaluation in our UCE provision:
University Organisation and Studies Act 2002 (implemented 2004)- Evaluation and quality assurance:
14. (1) The universities shall develop their own quality management systems in order to assure quality and the attainment of their performance objectives.
(2) The subject of an evaluation is the university’s duties and the entire spectrum of its services.
(3) Evaluations shall be conducted in accordance with subject based international evaluation standards. The areas of university services to be evaluated shall, in the case of evaluations relating to single universities, be established by the respective performance agreement.
(4) The universities shall carry out internal evaluations on an ongoing basis, in accordance with their statutes.
(5) External evaluations shall take place:
1. at the instigation of the university council or rectorate of the university in question or the Minister where they relate to individual universities;
2. at the instigation of the university councils or rectorates of the universities in question or the Minister where more than one university is concerned.
University Organisation and Studies Act 2002 (implemented 2004) – continued:
(6) The universities concerned and their governing bodies shall be obliged to provide the necessary data and information for evaluations, and to co-operate.
(7) The performance of university professors, lecturers, and other research, art and teaching staff shall be regularly evaluated, at least once every five years. The detailed arrangements shall be established by university statutes.
(8) The consequences of all evaluations shall be for the decision of the governing bodies of the universities.
(9) Performance agreements shall include arrangements for student evaluation of teaching.
(10) The cost of evaluations ordered by the Minister shall be borne by the Federal Government.
What is AUCEN – Austrian University Continuing Education and Staff Development Network?
Founded in 1996 as informal network; registered as formal Association in autumn 2005; Potential members are all public Austrian universities. Each university nominates and delegates representatives for universities continuing education and universities staff development.
AUCEN is the first and only network for university continuing education and university staff development in Austria.
AUCEN is a workgroup of responsible persons for continuing education and staff development at Austrian universities.
Role in Quality Development and Quality Management
Work on the advancement and assurance of quality criteria in both subject areas; policy level, lobbying
EQUIPE plus: www.equipeplus.org
Dr. Andrea Waxenegger
Center for Continuing Education at the University of Graz