Troubleshoot VOIP Hickups for an Enhanced Calling Experience

1. Troubleshoot VOIP Hickups for an Enhanced Calling Experience Whether it is in the context of SMEs or large corporate houses, there is no doubt in asserting that VOIP technology has revolutionized the way of communication for the business realm. Allowing integrations of more communicational features and ensuring enhanced calling facilities,VOIP technology has substantially marginalized the traditional telephony system. Apart from the myriad of fruitful advantages, VOIP phone service often accompanies several voice quality issues that require regular troubleshooting to maintain seamless and uninterrupted functionality. There are numerous ways through which you can easily track down the common VOIP problems and take adequate measures to enjoy the perks of this revolutionary technology. Let’s discuss some of the prevalent VOIP issues that create hindrance in smooth communication along with their troubleshooting solutions. Choppy Voice Witnessing a brief silence in the middle of a conversation and stuttering of voice packets are the signs of choppy voice, one of the most common issues in VOIP. In majority cases, choppy voice indicates the lack of adequate bandwidth due to heavy internet traffic. There might be some additional applications on your network that is utilizing excess bandwidth and creating obstacles in the call. Below VOIP troubleshooting solutions can work for choppy calls in different scenarios-: Other Network Computer: Try turning off other systems that are connected to your primary network.

2. High Bandwidth Applications: Try closing applications and clearing application data that require high bandwidth. Router QoS Configuration: If choppy voice becomes a persistent issue, check the router settings and set the QoS (quality of service) to prioritize VOIP traffic. Audio Delays or Echoes A pause for longer duration and consistent echoing are one of the most disturbing issues witnessed while making VOIP calls. Audio delays and echoing troubles are segregated according to their inception in different scenarios. Try these VOIP troubleshooting solutions to ensure uninterrupted call quality. Acoustic Interference from Phone Earpiece: Echo can be experienced due to the acoustic effects caused by earpiece being too loud. To confirm, cover the microphone and check if the echo has stopped. And turn down the volume of the earpiece. Electromagnetic Interference from VOIP Hardware: Echoes can also be created due to electromagnetic interference occurred while VOIP hardware is placed in the close proximity of electric devices. Make sure the phone, computer, router, voice gateway, etc., away from one other. Splitters or Caller ID devices: These devices can also result in creating electromagnetic interference. In such cases, try disconnecting these devices from the main router. Voice Compression (CODEC) Apart from the above two calling hickups, there is one more prominent audio quality barrier that is experienced due to the CODEC settings. VOIP phone system works with a variety of CODECS that compress audio data to ensure efficient traveling of data packets over the internet. Incorrect configuration of compression for different devices often results in inefficient call quality. Follow the following VOIP troubleshooting solution for voice compression troubles. Incorrect CODEC: Try to use different CODEC and check the call quality again. Bandwidth Limitations: Monitor the speed to check the frequency of bandwidth that often influences the voice quality. Troubleshoot to Ensure Stability VOIP has significantly harnessed the communication technology with efficient calling experience, multidimensional features, uninterrupted network stability, and many more advantageous functions. Tracking down the issues that hamper the functionality and knowing how to troubleshoot those hickups maintains a smooth communication infrastructure for the business.