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SCLS DELIVERY

SCLS DELIVERY. Trends, Directions, Decisions and Goals 2012 & Beyond. DELIVERY IS SHARING. ITEMS PER BASKET. 2002 = 34.37 2011 = 41.06. THE COMPETITION. Amazon - 1995 Netflix - 1999 iTunes - 2001. I DO WHAT HOW?. Play, Stop, Pause Download, Save, Export. DELIVERY VOLUME.

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SCLS DELIVERY

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  1. SCLS DELIVERY Trends, Directions, Decisions and Goals 2012 & Beyond

  2. DELIVERY IS SHARING

  3. ITEMS PER BASKET 2002 = 34.37 2011 = 41.06

  4. THE COMPETITION • Amazon - 1995 • Netflix - 1999 • iTunes - 2001

  5. I DO WHAT HOW? • Play, Stop, Pause • Download, Save, Export

  6. DELIVERY VOLUME • 1994 to 2008 delivery volume grew nearly 700% • 42 straight delivery volume samples showing growth. • In our last 8 counts, we’ve seen a volume drop in 6 of them. • 2009-2011 delivery volume has dropped about 5%-6%

  7. FUTURE OF SHARING

  8. THE HANDLING CHAIN • Shelf Transit Patron • Patron Transit Shelf • Libraries: process 20,000 incoming items • Delivery: sort 20,000 items picked up • Libraries: prepare 20,000 items for next day’s delivery • 60,000 items x 1 sec. = 16 labor hours

  9. THERE’S SOMEONE ELSE • Shared route costs • Shared overhead costs • Most PL Systems going to 4-day • UW planning to stay at 5-day • Expect changes to happen over many years

  10. DELIVERY SERVICE CHANGES

  11. DELIVERY SERVICE CHANGES

  12. WHAT COULD BE NEXT? • Reduced Saturdays • Reduced 2nd daily deliveries to larger Dane libraries • Reduced Frequency M-F

  13. COSTS • Increases in fuel, health insurance rates, facility, vehicle and liability insurances Balanced by • Employee contributions to health insurance and retirement, and staffing changes

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