Retrospect Sales & Technical Master Presentation

1. Retrospect Sales & Technical Master Presentation Covers Win v.9 and Mac v.11

2. Customer Challenges • Nearly 100% of business data is now digital • Most small businesses that suffer a catastrophic data lossfail within 12 months. • Laptop and desktop computers maintain 80% of a company’s critical data • Protects against hardware failure or end user error • Mitigates vulnerability to disaster like fire, flood,and theft • Minimizes business downtime in the event of a system failure • Easily protects and scales with rapid data growth

3. Retrospect Award-winning Data Protection software with over 25 years of tried and true development currently protecting millions of computers worldwide Sold and deployed in over 80 countries Trusted by large and small organizations

4. Retrospect Protects… businesses with 1 to 250 computers with servers and workstations; mixed Mac, Windows, and Linux systems from one centralized host backup computer • Small and medium businesses: Banks, Doctor Offices, Hospitals, Law Firms, Real Estate Offices, etc • Small offices and home offices: Consultants, Executives, Teachers, etc • Departments in larger organizations: Graphic Design, Adminstration, Marketing, Shipping, Sales, etc. • Universities, High Schools and Elementary Schools • Government and Military

5. What is Retrospect? • Complete 3 in 1 Data Protection • Mixed-Platform Environments: Windows, Mac & Linux • Priced Right With Incredible Value AComplete Cross Platform Data Protection Solution with a wide range of Enterprise Level Features protecting Servers, Desktops, and Laptops tailor-made for Small and Medium Size Businesses

6. Retrospect Complete 3 in 1 Data Protection Retrospect Backup & Recovery Complete, versatile, and easy-to-manage data protection that automates backups, providing flexible and flawless restores. Includes Bare Metal Disaster Recovery to create boot media for fast recovery from a non-bootable state Retrospect Data Archiving Easily migrates and consolidates inactive critical data to long term data retention for business and government compliance Retrospect Duplication Powerful cross-platform tool allows users to clone files in their native format for immediate access from the same or different computer

7. What’s New In Retrospect! Block Level Incremental Backup Faster smaller backups of large files High Level Dashboard Summarize key information of your backup environment Improved Email Reporting Enable filtering of detailed backup report 64-bit Bare Metal Disaster Recovery and Dissimilar Hardware Support (Windows Only) Other enhancements: New option to send e-mail on server startup or shutdown Allow manually changing order of backup sources in scripts Improved compatibility with more SSL e-mail services Full list: www.retrospect.com/documentation

8. 8 Block Level Incremental Backup Dramatic storage savings for Outlook PST, VMware Fusion VMDK, other types of large files Retrospect searches out changed pieces within each large file and only backs these up Versatile option working in conjunction with traditional file level backup Flexible controls choosing file size and type

9. Block Level Incremental Backup Highly configurable

10. High-Level Dashboard See the state of your backup strategy at a glance Identify how much your business's data changes every week. Watch progress of current activities Spot computers with large backups. Pinpoint computers that need to be backed up immediately and those recently backed up Ease backup storage and network capacity planning

11. Improved Email Reporting Powerful automated reporting means better data protection Immediate up-to-date backup/restore status Operations log included Filter based on errors, warnings, keywords to hone in on issues

12. Disaster Recovery and Dissimilar Hardware Improved Disaster Recovery Support for 64-bit operating systems and drivers Compatibility for XP to Windows 8.1 and Server 2012 R2a Support for Microsoft WADK and WAIK Support for flash media Improved Dissimilar Hardware Restore Add support for Windows 8.1 and Server 2012 R2 Support for 64-bit operating systems and drivers

13. Typical Retrospect Configuration Disk RetrospectBackup Server Tape DASNASSAS iSCSI FC App Server ExchangeServer MS SQLServer File/PrintServer RDX Backup data Cloud Storage iPhone/iPadControl and Monitoring One computer acts as the Retrospect backup server • Can run either Windows or Mac OS (doesn’t require a server OS) • Manages the backup operations (backup schedules, disk space reclamation, etc.) Other computers are protected as clients • Clients can be physical or virtual, running Windows, Mac OS, Linux or a mix • Combination of servers, laptops, and desktops • Optional encryption and public/private keypairs provide additional security • Flexible client control options can be granted Remote management options • Retrospect independent interface ability can run from any computer • iPhone & iPad app give you monitor and specific control

14. Key Retrospect Technologies • Multiple levels of encryption protect data and ensure secure network communication • Easily maintains multiple, independent Backup Sets for added reliability • Retrospect S.M.A.R.T client failing disk alert for immediate backup • Automatic client detection and login ensures protection • Retrospect is built on three decades of network data protection expertise • Smart Incremental technology eliminates need for full backups • Self-adjusting Proactive backups intelligent protection for laptops • NEW Block Level Incremental Backupfaster smaller backups • Automated Disk Grooming removes outdated files • File-level deduplication saves time and storage space • Centralized remote management of multiple Retrospect servers and workstations • Protects mixed platform environments Mac, Windows, and Linux computers • Supports disk, NAS, WebDAV cloud storage, tape drives, libraries, and flash drives • NEW High-Level Dashboard for faster process review • Dissimilar Hardware restores to an entirely different computer • VMWare Integration protects virtual environments • Perfect point-in-time restores every time, from individual files to entire volumes • Saves Money & Resources • Provides Security & Peace of Mind • Powerful, Flexible and Reliable to Meet Business Needs

15. Retrospect Priced Right With Incredible Value As the environments grow Retrospect scales with little to no extra costs! *Retrospect also comes with 5 Clients **Retrospect comes with unlimited Workstation Clients ***Retrospect come with unlimited Server and Workstation Clients

16. What do customers think of Retrospect? Customer Name: Dale Windsor Company Name: Honeywell Technology Solutions Inc. (HTSI) Industry: AEROSPACE (Hubble Space Telescope) Location: Goddard Space Flight Center What do you like about Retrospect? • I can create an automated script and it will back-up the client using the full or incremental method depending on the need. I can then restore that same data back to the client reliably and they can pick-up their work right were the left off. The user can also do the same for themselves if the configuration is set-up to allow it. How has Retrospect helped you? • We have been able to restore data for several engineers over the years that would have been lost had it not been backed up. In one instance the 7 year old data from a Mac was restored to a PC and with a little conversion enabled the engineer to use it. Just as he did 7 years earlier.

17. What do customers think of Retrospect? Customer Name: BH Renner Company Name: Renner & Co Chartered Management Accountants Industry: Finance Location: Croydon, Surrey; London South East What do you like about Retrospect? Absolutely Everything: • I trust the package completely. It offers a level of ‘business safety’ knowing that one has access to it. • It is an invaluable asset for us or any small / medium sized business; putting the client in the driving seat with regards to data management, security and control. • It is very easy to use [although, to maximize the use of all the features in the newer versions, one may need to invest some induction time]. • It offers various backup and access options – hardware include server, desktop, iphone etc.; and level of back up data from a single file to the whole system.

18. Core Retrospect Product Line *Pricing includes 1 year annual support and maintenance (ASM); Mac Single Server Unlimited and Multi Server only available w/ ASM.

19. Retrospect Add-ons

20. www.retrospect.com/supportfor free on-line resources Video Training, Knowledgebase, Forums Sales Hotline: 888-376-1078 Questions, quotes sales@retrospect.com Conference call requests, questions, quotes Additional Resources

21. Retrospect Cloud Storage • Easily move Retrospect backup sets or archived data to cloud storage • Cost Effective Certified 3rd Party Data Transfer • WebDrive for Windows • Transmit for Mac

22. Retrospect Solves Customer Challenges Retrospect saves money and resources • Fits into limited SMB and SOHO budgets • Provides broad protection without complexity or highdemand on IT resources • Protects against the high cost of data loss • Loss of business data = loss of business • Data recovery services are extremely expensiveanddon't always deliver • Scalable to handle rapid data growth and increasingdemand • Smart Incremental backups and Smart Restores copy only unique files • Protects open-file data sets that span multiple volumes

23. Retrospect V. 9 for Windows V. 11 for Mac

24. Begin Supporting Slides

25. What to look for? • Opportunities (pain points to watch for) • Frustration with current office back up? (Price point and/or technical issues) • Looking for full system restores of desktops and laptops? • Business compliance requirements (encryption, archiving) • Cross-platform clients needing to be protected • Asking about cloud backup and archive • Exchange and/SQL database protection • Virtual Machines needing backup • Switching from tape to disk backup • Any purchasesof Servers, competitive support renewals, new laptops, purchasing new storage

26. Why Recommend & Sell Retrospect? Retrospect is tailor-made for Resellers whose focus is on the small to medium size business (SMBs) that need a rock solid critical data protection solution with lots of built-in value. • Makes you money • More cost effective pricing compared to other backup solutions – keep higher margins • Build or add to your IT consulting services with a reliable data protection product • Complimentary and/or alternative data protection solution for your product portfolio • Partner program offers additional rebates and margin enhancements • Saves you time and resources • Focused backup of critical data for flawless restores • Easy to configure with flexibility to remotely manage capabilities • Tech Support team that wants to support you and your customers • Enhances your reputation and trust with your customers • Reduces risk by verified backed-up critical data • Highest levels of encryption so your data is safe from hackers/theft • Partnership with a company that values your success

27. Bottom Line: Why Choose Retrospect? Saves money Easy on SMB budgets Protects against the financial impact of data loss on business Scalable to handle rapid data growth, rising access demands Doesn'trequire dedicated IT staff Doesn't require a Windows Server Protects businesses Safeguards business from fire, theft, flood, failure Delivers true cross-platform protection Minimizes business downtime in the event of a system failure or data loss File-based backups with point-in-time snapshots offer different restore scenarios depending on your needs Gives peace of mind Automated backups Compliant Dedicated customer support team

28. Why Choose or Change to Retrospect? Retrospect has been evolving over the last 25 years with a laser focus on protecting critical data for small to medium size business, branch offices, departments in enterprise companies, and professionals. • Automated and prioritized desktop and laptop protection thatjust happens • 80% of critical data resides on laptops and desktops – notservers. • Flexible data destinations for local (faster data restore) andoffsite for (data archive for theft/disaster protection) • Great value with cost effective options that include everythingnecessary to protect your computing environment • An example: Protect 5 servers and 100 laptops with 1 Retrospectproduct for less then $1500

29. Why Recommend & Sell Retrospect? • Retrospect is an excellent data protection solution for the millions of small to medium size businesses that are in the market for their first backup solution or looking for an alternative solution. • Easy to quote – • Product pricing is by sku so no complicated percentages to manage when selling clients or support agreements (one price, one product) • Product names easy to understand and explain • Easy to match competitor products • Keep higher margins • Against our competitors we have more value with better pricing that keep margins high – Especially when pitched as an alternative product

30. Retrospect for iOS • Monitors multiple Retrospect servers • Supports both Windows and Mac editions • Connects via TCP/IP over a Wi-Fi or 3G/4G network • Controls backup and restore operations • Run any script or pause any activity by tapping it • View information about all aspects of Retrospect • Provides at-a-glance status for all monitored Retrospect servers, using status icons and progress bars for currently running activities • View details for Reports, Activities, Past Backups, Scripts, Sources, Media Sets, Devices, and the Operations Log • Free for iPhone and iPad