Dr. Michael N’Guyen

3. Dr. Michael N’Guyen General Manager SystemsGovernment & Public SafetyEnterprise Mobility SolutionsMotorola, Inc

4. Lives depend on calls getting through Safety of citizens & first responders at stake Network reliability is a vital concern No amount of down-time acceptable No compromises for voice delivery Voice is optimized, critical data must get through Subscribers rugged & easy to operate Exacting ergonomics, extreme conditions Fundamentals of Mission Critical when disaster strikes,when the crisis forms Everything that touches a first responder has to be intuitive Both ergonomically and from a user interface perspective Intuitive also means it works every time No doubt, no compromises, complete trust High stress conditions cause humans to behave differently Focus on the mission, not the technology

5. Nearly instantaneous communications with push-to-talk, one-to-many services Over 75 years of collaboration Much has been accomplished in delivering the reliable, innovative wireless solutions that help save lives & protect the security of our communities High availability system design with multiple levels of backup for various failure modes Public safety optimized devices, rugged, high-power, always listening, instant PTT access Users report through centralized dispatch services Optimized for demanding coverage & availability models Designed for scalability, single site, regional & statewide, nationwide network coverage Hundreds of tailored features supporting end-user specified public safety procedures Optimally designed to support end-to-end group security from radio to dispatch

6. But what about? Making sense of how we use our multiple devices? Bringing the broadband revolution in public carrier markets to public safety? Pairing our two-way voice with real-time video? Negotiating the many, disparate command center positions, platforms? Introducing enterprise efficiencies to public safety workflows? Seamlessly operating across borders, technologies, agencies? Making public safety tools more accessible to all agencies, no matter the size? There’s much yet to be done…

7. strengthening & extending from the mission critical core Introducing key centers of public safety innovations

8. building rich platform interactions delivering unprecedented use cases

9. Radio Dispatch VoicePTT Land MobileRadio Two WayRadio MultimediaCommand Multimedia Services Wideband / Broadband Data Assistant building rich platform interactions Integrate, converge, interoperate, collaborate

10. a hostage situation officer leavesthe vehicle pursuiton foot officer in distress incident command & arriving officers observe real-time videoon handhelds handheld synchronizesautomatically with in-vehicle computer accesses P25 talkgroup to send out imageof fleeing suspect stress measurements, key words triggers group call & saves voice segments Monitoring building exits & alarms & preparing for entry when outside P25 coverage, engages units on a companion 4G device sensor data & records automatically collect when passing locations of interest emergency button, neighboring video brought to the attention of dispatch Voice & data system resources separated & prioritized for incident data Officer completes notes on foot & receives in-vehicle query results on-scene Text-to-speech reads out turn-by-turn directions Dispatch annotates and shares correlated video& voicewith responders delivering unprecedented use cases

11. TG1: TG1: TG ID 1 SEARCH: SIGNAL 73 “Unit 1594…that's affirmative…I have a Signal 73 at 145 International Avenue” ghi.. building rich platform interactions Focused research, innovation, development

12. Established global technology standard supporting the most reliable mission critical communications systems • Project 25 standards-based solutions deliver • Interoperability across systems, devices • Broad vendor ecosystem of networks, devices, applications and partners • A roadmap of innovation driven by users Established Standard UserDriven HealthyEcosystem GlobalSpan VerticalMarkets Twenty year history of advancing public safety communications worldwide Unique in that public safety users provide an integral voice in the standards development 25+ equipment manufacturers, applications providers,& integrators Large scale, Project 25 systems deployed on every continent and in over 20 countries Adopted across utilities, airports, transit, petroleum, chemical companies

13. Phase 1 FDMA Phase 2 TDMA Attributes Enhanced Half rate Vocoder Full Rate Vocoder Vocoder ChannelBandwidth 12.5 kHzFDMA 12.5kHzTDMA (6.25e) H-CPMH-DQPSK Modulation C4FM Encryption AES AES Voice ChannelData Rate 9.6 kbps 12 kbps Control ChannelData Rate 9.6 kbps 9.6 kbps Project 25 Phase 2 Time Division Multiple Access Enhanced air interface offers increased spectral efficiency and capacity while maintaining interoperability with Phase 1 Seamless interoperability between Phase 1 & TDMA Mix Phase 1 & Phase 2 on the same system TDMA software defined radios available today Gradual migration solutions to Phase 2 TDMA

14. Security, confidentiality, integrity, availability Maximizing continuity of operations Highly resilient, highly secure, always available Continued investments and innovations to maximizesecurity, confidentiality, integrity & availability of Project 25 systems Ensuring that the increasingly IP-based, mission critical communications platforms meet the highest level of IT operational security Maximize Availability Protect & Optimize System Resources Protect & Secure Information in Transit Authorize & Control Network Access Maintain System Performance • Customized coverage • Customer capacity • Resilient design • Built-in reliability • Optional redundancy • Automatic recovery • Fall back operation • Protection from outside attacks • Dynamic System Resilience • Anti-virus • Active directory • Secure partitioning • Device hardening • Central auth. & authorization • Anti-virus management • Advanced System Key • Radio Authentication • Secure protocols • SNMPv3 • Advance Digital Privacy • FIPS certified encryption devices • E2E voice & data encryption • Link encryption • User account access control • Gateway access control lists • Central event logging • Port security access • Central encryption key mgt. • Over the air key management • Warranty • Infrastructure repair • Advanced replacement • Onsite & dispatch technical support • Network monitoring • Security monitoring • Pre-tested SW Subscription (PTSS) • SW Subscription Agreement (SSA) • Upgrade Agreement Program (UAP)

15. Roam seamlessly across borders, connect agencies, leverage public carrier networks “It is clear to first responder organizations that public safety interoperability cannot be solved by any one entity alone It will require a partnership among the public safety organizations & industry” - Virginia State Interoperability Executive Committee

16. MultimediaCommand Center Bi-DirectionalVehicular Video Mobile Office,In-Field Productivity Non-EmergencyTelephony & PTT LMR Core Broadband Core Carrier Core Public Safety Interoperability Architecture Applications Public safety applications benefiting from unified development platform & rich interactions Provisioning Addressing Authentication Common Services QoS Presence Location Common service plane provides key technology enablers for multimedia application development Voice Data Video Premier One Multimedia Applications Platform Public Safety Interoperability Gateway (PSIG) Core Interconnected network cores support service delivery to end user devices over best-fit transport Transport Mission critical public safety networks complemented by private & public wireless broadband LMR WLAN Cellular FixedBroadband MobileBroadband End User Mission critical radios & dispatch positions complemented by data & video optimized devices Mission CriticalTwo Way Radios Command CenterPositions CellularPhones In-VehicleComputing RuggedizedData Devices

17. Interoperability LandMobile Radio Two WayRadio VoicePTT building rich platform interactions, delivering unprecedented use cases Data Assistant 4GBroadband Multimedia Services Interoperable Solutions Roadmap LMR Interoperability Managed LMR Interoperability LMR toPublic Carrier LMR to Private Broadband Telephony & Backup PTT LMR to Private Broadband Multimedia Services P25 ISSI Hosted P25 ISSI P25 & MotorolaPush-to-Talk Public Safety Interoperable Gateway (PSIG) PSIG Unified, Multimedia Services Interconnect between multiple P25 systems for basic group & emergency calls Offloading burden of managing a complex data network while benefitting from a lower operating cost Talk groups combine IP data devices & two-way radios on public carrier data networks Secure back-up PTT service from outside coverage area, for occasional users, VoIP Telephony Multimedia, unified public safety services over interoperable LMR & private 4G broadband systems

18. Enhance two-way services with IP broadbandsmart phones & mobile computing platforms

19. Advanced Radios Delivering the next generation of advanced public safety devices Emotional factors drive design • Mission critical ruggedness & ergonomics • Science of High Velocity Human Factors • Optimized display, T-Grip, PTT, keypad Uncompromising performance • Exceptional audio clarity, loudness, intelligibility • State-of-the-art signal processing, advanced audio techniques • Future ready expansion slots Interoperability on demand • Instant, interoperable communications • 700/800 MHz, analog/digital, VHF • FDMA/TDMA, 25 kHz, 12.5 kHz, 6.25 kHz

20. Voice optimized, prioritized over data Best effort voice delivery Voice Priority Rugged design, exacting ergonomics Commercial grade or durable Design High power, expanded coverage Lower power, coverage sensitive Large form factor Small form factor Coverage Long battery life Shorter battery life Size Advanced audio techniques, loud Cellular voice quality Battery Trunked call control Digital cellular or VoIP Audio Quality Low speed (9600 bps) data High speed (multi-megabit) data Call Control Strict access control Public carrier authentication End-to-end encryption Public carrier encryption Data Authentication Encryption Mission CriticalTwo Way Radio Public CarrierCommercial Phone Comparison Bringing togetherthe best of both… Project 25 Services Trunked Call Control Broadband Data Services Nationwide Cellular Service Backup, Out-of-Area Coverage End-to-End Encryption

21. 4G, LMRGateway Interoperable Networks P25 Voice, Data, Private Call,Dispatch, E2E Encryption 4G PTT Devicewith P25 Client P25Two-Way Radio Converged P25 data services over broadband Talk groups combine 4G PTT devices & P25 two-way radios Emergency alarms initiated from any device Engage field response teams when outside LMR coverage area Back-up PTT service in case of LMR coverage or access issues Discreet device for two-way communications Occasional users can access LMR voice on personal device

22. Improve situational awareness with correlated voice, data & video from command to the edge “Video is the next voice” - LAPD Chief Charlie Beck

23. Improving upon the video wall… “Massive investment in CCTV cameras to prevent crime in the UK has failed to have a significant impact.” “Often they do not want to find CCTV images [post-incident] ‘because it's hard work’.” - London Metropolitan Police

24. Serve bandwidth-intense, rich mediaover high-speed, wireless connections “…public safety needs to come first,but that doesn’t mean you can’t have commercial use, as long as public safety is properly prioritized We have to know it’s available immediately during an emergency No one knows when that plane is going to land in the Hudson” - Charles Dowd, Deputy Chief NYPD

25. Lower data rate text, static images,messaging, & location Computer Aided Dispatch Bi-Directional Vehicular Video Records Management Query Location Aware Real-Time Services Location Mobile Office, In-Field Productivity Mobile Fingerprint Identification Multimedia Command & Control Mobile Text Messaging Dynamic Mapping, Weather & Traffic Flows BOLO Content-Rich Lookups to Complex Databases Amber Alerts Remote Analytics Advanced Pattern Recognition Applications Broadband offers the high-performing IP platform to serve a broad array of bandwidth-intense data applications Bandwidth-intense video, real-timecontent-rich lookups, remote computing Leverage broad data coverage area for mission critical data & legacy public safety applications where 4G not available Within 4G coverage areas leverage broadband network for more advanced public safety applications

26. Standards LTE will be the predominant 4G broadband technology 1980 1990 2000 2010 UMTS HSPA LTE GSM EDGE HSPA+ 3GPP CDMAIS95A CDMAIxRTT DO DORev A 3GPP2 802.16eWiMAX 802.16dWiMAX 802.16mWiMAX IEEE802.16 802.11b/g 802.11n IEEE802.11 P16 P25 P25phase 1 P25phase 2 APCO TETRA TETRA2nd ed. TETRA2 TETRA

27. Evolving LTE toward Mission Critical 4G technology specifications are being driven by cellular-oriented standards bodies significantly influenced by public carriers and motivated by consumer services Public safety required features will need to be advocated in the standards working groups and contend in prioritization with consumer focused features 4G Data Services 4G VoiceTelephony 4G Mission CriticalData & Voice Commercial R8 3GPP LTEReleases Standards Commercial R9 Standards Commercial CommercialFeatures R10 Standards Commercial R11 VoIPStandards Definition PTTStandards Definition VoIP & PTT Public SafetyFeature StandardsBaseline Public SafetyFeature StandardsAdvanced National InteroperableFramework Public SafetyFeatures Public SafetyFeatures Baseline Commercial Availability Data coverage rollout Voice coverage rollout NetworkRollout

28. Motorola flagship platform for Project 25 compliant mission critical voice and data communications Over 200 ASTRO 25, standard-based digital networks operating around the world for almost a decade Over 10,000 test cases, unit, system, integration, regression, failure & recovery, load & stress testing executed against every system release Countless hours of soak time from ASTRO customers around the world ensures highly stable product Extensive partner and development communities for networks, devices & applications 75Years in Public Safety Scalability & flexibility Reliability & availability Data Applications Next Generation of Public Safety Connecting our customers to real time relevant multimedia information by seamlessly roaming across multiple networks & devices Decades of investments & innovations, collaborating with public safety Modular architecture platform, invest today with confidence to scale & grow tomorrow Dynamic system resiliency, information assurance, multiple layers of backup Text, over-the-air programming, location, open application interfaces Technology that’s Second NatureTMso you can focus on your mission, not the technology.