More Data! Using Multiple Data Sources to Improve Community Development Chris Mullen

1. More Data! Using Multiple Data Sources to Improve Community Development Chris Mullen Coordinator for Student Engagement

2. Overview • Describe strategies used to work with multiple data sources, define data triangulation. • Share how UNC uses multiple data sources • Discuss possible data sources, potential campus issues, programmatic efforts, and assessment projects that may benefit from data triangulation.

3. Data Triangulation • What is it? • An approach that synthesizes data from multiple sources • Data sources? • Campus studies • National studies • Institutional records • Other campus databases

4. Why Should We Triangulate Data? • Develops stronger support for issue • Provides corroborating evidence • Reduces duplications of efforts • Confirms / contradicts questions • Allows more complex and richer analysis, particularly when it involves mixed methods (qualitative and quantitative)

5. Campus Example Residence Life Programming

6. Who is University of Northern Colorado? • College Stats • Located in Greeley, CO • 4 Year, Public • 9,973 undergraduatestudents • 90% in-state students • 66% full-time students • 40% male / 60% female • 32% of all undergraduates live in college housing

7. CDM + RA + MAP-Works = Triangulation Data • Overview of the CDM at UNC • Defined RA expectations within the CDM • How MAP – Works is used in residence halls • How it all comes together… • FIRST - here is the CDM@UNC...

8. THE UNC CDM Connect Challenge & Grow Share Engage Schlossberg Astin

9. Data Collected from CDM • Qualitative Data – MAP Works Contact Log

10. MAP-Works™ • Why UNC uses it…Save a Student Mentality • INTERVENTION EFFORTS • UNC Residence Life Response Plan • Initial Contact • Follow Up • HD Role and RA Support • Student Conduct

11. MAP-Works at Northern Colorado • Which students were involved? • On Campus Freshmen • Off Campus Freshmen • About 2400 students annually • What were our response rates? • Past 2 years 78% & 83% (improving!) • On campus response rate is about 90% each year

12. Response Plan

13. Student Staff In ServiceSeptember Learning Outcomes: - Student Staff will be able to create their own programs and bulletin boards based off of MAP-Works data. - Student Staff will be able to demonstrate how to use the Community Development Model. - Student Staff will be able to compare programming in their communities prior to MAP-Works versus programming in the coming weeks with MAP-works data. Task One: Use data from MAP-Works survey to plan a program. Outline of Program: What topic area does your program fall under? (academics, health & wellness, global citizenship and social connectedness)? What developmental focus does your program fit? (connect, grow & challenge, share and engage) What will students take away from this program? (learning outcomes) Description of Program Supplies needed for program Costs associated with Program How do you plan to advertize your program? Task Two: Use the same MAP-Works data to plan a bulletin board. Outline of Bulletin Board: What is the bulletin boards title? What information will you include? (be specific) How will you make sure this bulletin board is read? If there was one idea you’d hope students take away from the bulletin board, what would it be? Please draw what the bulletin board may look like.

14. In Service Groups

17. Example Programs Created Bulletin Board: Stages of student life Academic- how to study for a midterm, ASA, Tutoring Social Environment- having trouble connecting? What blubs are on campus? How to connect with others on their level (finding common interests) Physical Well Being- rec center opportunities, bring in a rec instructor to the halls, yoga before finals, connect with dining, eating healthy, food allergy awareness Passive: portion size bulletin boards/rec center class question Bulletin Board: Volunteer Fire…person? Volunteer opportunities, leadership opportunities RHA and Community Council, list of campus orgs Take away: it’s easy to get involved! Program: Where’s my RA? Scavenger hunt for your RA RAs have tips, hiding on each floor Meet back at the end of the hunt for talk with FIR Winning team with 10 tips gets something awesome

18.  Program: You’re a BEAR! Social Connectedness Description: Tailgate party prior to sports event (football) Face-painting, t-shirt decorating, food Introduction to cheers, and fight song Bulletin board: “Everyone Needs (test) Support” Have a bra, suspenders, belt, seat belt, jockstrap on the board. Content: things about test anxiety, where to find support around campus. Program: Be a PRO at talking to your Professors! Focus: communicating with professors Program with Faculty in Residence Have mock role play with FIR about how to talk to a professor. “how it’s done”  Bulletin Board: “Suzie Slacker” Fake story about Suzie- a resident with poor grades and how her story changes based on if she talks to the professor. Include tips and tricks of how to approach professors.

19. Real Programming from MAP-works South Hall: Held an open door contest on several floors in late September because MAP-works indicated that residents weren’t connecting with other students. Harrison Hall: To help de-stress during fall midterms since test anxiety was a concern, RA’s held a Chalk Talk program to allow residents to draw outside on the cement and discuss balance.

20. More Programming North Hall: Students indicated that they would be seeking outside employment in the fall semester. Staff put on a series of programs including “Bringin’ Home the Bacon” with career services to assist in understanding how to prepare for job interviews. Turner Hall: After looking over MAP-works a few staff members including the Diversity Mentor planned “Do You See What I See?” concerning perceptions in their community regarding race, religion and privilege.

21. What we learned • We can always do better… • Using data from the fall semester to enhance programming initiatives in the spring semester • Use spring semester survey results to improve the next academic years programming initiatives • Using MAP-Works data, Pre-collegiate indicators and resident interviews to enhance a students experience within the same semester

22. Discussion • What topics would benefit from data triangulation? Which programs? • What kind of data is available on your campus? How do you find out?