Human Communication

1. Slide 1 Human Communication Judy C. Pearson Paul E. Nelson Scott Titsworth Lynn Harter

2. Slide 2 PART ONE Fundamentals of Communication Studies

3. Chapter Summary Slide 3 Slide 3 Listening and Critical Thinking CHAPTER 5 • What is Listening? • The Importance of Listening in Our Lives • Four Types of Listening: Active, Empathic, Critical, and Enjoyment • Barriers to Listening • A Strategy for Becoming a Better Listener

4. Slide 4 Slide 4 What is Listening? • Hearing is the act of receiving sound. • Listening is the active process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages.

5. Slide 5 Slide 5 The Importance of Listening in Our Lives • According to studies, we spend over half of our time (53 percent) listening either to the mass media or to other people. • Listening helps us build and maintain relationships.

6. Slide 6 Slide 6 The Importance of Listening in Our Lives Insert Figure 5.1 Here Figure 5.1: Proportions of time spent by college students in communication activities.

7. The Listening Process Slide 7 Slide 7 The Importance of Listening in Our Lives • Listening is directly connected to our ability to think about and remember information. • We receive stimuli in the ear, translate the vibrations into sensations registered by the brain, and translate them into meaning.

8. Slide 8 Slide 8 The Importance of Listening in Our Lives Figure 5.2: The listening process. Insert Figure 5.2 Here

9. The Listening Process Slide 9 Slide 9 The Importance of Listening in Our Lives • Attention • Working Memory • Short-Term Memory • Long-Term Recall

10. Slide 10 Slide 10 Four Types of Listening • Active Listening • Empathic Listening • Critical Listening • Listening for Enjoyment

11. Noise Slide 11 Slide 11 Barriers to Listening • Physical Distractions • Mental Distractions • Factual Distractions • Semantic Distractions

12. Perception of Others Slide 12 Slide 12 Barriers to Listening • Status • Stereotypes • Sights and Sounds

13. Yourself Slide 13 Slide 13 Barriers to Listening • Egocentrism • Defensiveness • Experiential Superiority • Personal Bias

14. General Strategies Slide 14 Slide 14 A Strategy for Becoming a Better Listener • Listen and Think Critically • Use Verbal Communication Effectively • Use Nonverbal Communication Effectively

15. Strategies for Specific Situations Slide 15 Slide 15 A Strategy for Becoming a Better Listener • Effective Listening in Personal Relationships • Effective Listening in Professional Situations • Effective Listening in Classroom Situations • Effective Listening for Mediated Communication

16. Slide 16 Slide 16 A Strategy for Becoming a Better Listener Insert Table 5.2 Here Table 5.2: Common Lecture Cues Used by Teachers.