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Communication : Essential Human Behavior

Communication : Essential Human Behavior. Chapter 1. A Functional Perspective. How do we communicate in relationships? Express affiliation Achieve goals Influence others. How we communicate. Symbolic Create meaning via language and symbols A necessity for a shared code

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Communication : Essential Human Behavior

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  1. Communication: Essential Human Behavior Chapter 1

  2. A Functional Perspective How do we communicate in relationships? • Express affiliation • Achieve goals • Influence others

  3. How we communicate • Symbolic • Create meaning via language and symbols • A necessity for a shared code • All agree on the meaning ascribed to those symbols • Linked to culture • Culture is powerful; includes language, other symbols, rules and norms regarding behavior

  4. How we communicate • Doesn’t need to be intentional • Based on expressed emotions and body movements; giving vs. giving off information • Occurs through various channels • Process by which we exchange those symbols amongst each other • Transactional process • A process that involves two or more people acting in both sender and receiver roles • Once a message is sent, it cannot be reversed!

  5. Competent Communication • Process Oriented • Emphasize whatis said and how it is said • Mutual satisfaction is the gauge of success • Ethics • Appropriate and effective • Behavioral flexibility • Make sure to meet your goals!

  6. E-Mail Etiquette: How Not to Communicate with Your professor From: student@college.edu Sent: Friday, September 9, 2011 11:42 A.M. To: professor@college.edu Subject: hey hey, sorry i missed class today . . . i had a little too much fun last nite had a rough time waking up;) can you E-mail me your teaching notes ASAP? Tnx.

  7. Competent Communication • Communication requires skill • Behavioral routines based on social understanding • Many times unskilled and unaware • Correct use of technology • Presents different obstacles and avenues • Perceptions change depending on the context

  8. Linear Model

  9. Interaction Model

  10. Competent Communication

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