2013 Annual AWAG Conference. Adapting to Change: Knowing your Organization and Your Customer Organizational Management. Sherri Funk, BBA, MSHRM, MAEd, MTE, TEFL [email protected] CYA… ssets – Knowing your documentation Requirements
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Knowing your documentation
Marketing and Publicity –
Why it’s so important
Knowing Your Customer –
Adapting to Change
Know your organization!
Private Organizations (PO) falls under
Army Reg 210-22
AE Reg 210-22
Air Force Instruction 34-223
These regulations establish policy, procedures, and responsibilities for operating private organizations (PO’s), including PO fundraising activities, on Army Garrisons.
A PO is a self-sustaining, non-federal entity established and operated on DOD installations by written consent of the installation commander or higher authority.
Approval is granted for two (2) years. The Installation Commander may withdraw the
approval to operate at any time.
Following the Rules:
Following the Rules for
Fundraising - Raffles:
Add to the preceding list:
6. Dates of the sale of tickets, beginning and ending
7. List of Prizes with the cost of each
8. Statement that the requesting PO has enough money to pay for the merchandise and cash prizes
9. Place where the prizes will be displayed before the drawing, if applicable
Installation commanders provide limited supervision over private organizations (PO’s). Their control lies in the power to authorize and withdraw authorization for these organizations to operate on the installation. They ensure compliance with the requirements of this instruction, but do not control or dictate internal activities or structure of PO’s.
OPR: Ms. Cathy Edmonds
Getting your information, your mission, your activities, your purpose out to your “customer” is the key to your organizations success.
Develop a standard and relevant
Publicity distribution list…
AND USE IT
Actually have people assigned to do parts of the distribution list, instead of relying on one person to do it all.
Knowing your and relevant
Why is this important?
Know your “customer" and and relevant
tailor your mission.
Enjoy your work!
By looking at what your organization’s mission is, and knowing who your “customer” is and what their needs are – you can tailor your activities to meet those needs.
Identifying and planning for the objectives will help keep everyone on track to make the goals possible!
Enjoy your work!
Less is better! knowing who your “customer” is and what their needs are – you can tailor your activities to meet those needs.
Re-budget and re-think
We’re here to have fun and fund possibilities, not work our butts off for nothing.
Look at your plans, knowing who your “customer” is and what their needs are – you can tailor your activities to meet those needs.
and work the plans.
Make your plans realistic and relevant to your customers needs and wants.
Sit down in the summer with your knowing who your “customer” is and what their needs are – you can tailor your activities to meet those needs.
and come up with a needs assessment.
Then develop a plan to meet those needs.
Meeting the needs of everyone! knowing who your “customer” is and what their needs are – you can tailor your activities to meet those needs.