ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm

1. ANNUAL GENERAL MEETING Saturday November 7, 2009 12:45 – 1:30 pm Highlights from 2009 Remarks by Beth Snyder, President The Old Mill and Spa Toronto, Ontario

2. Board of Directors 2009-2010 Beth Snyder – President, Executive Darlene Chrissley - Vice-President, Coaching Awareness/ Community Partnerships Michael Lobraico – Past President, Nominations Julia von Flotow - Secretary, Governance Uri Galamidi – Treasurer Ron Chaiken, Stephanie Potter- Member Meetings Paul Litwack - Membership Services Leslie Kennedy – Marketing and Communication Angie Allan – Member at Large Martha McDerment - MLOA

3. Other Key People Newsletter Editor - Gerry Fryer Web Updates - Jing Le Prism Co-Chairs: Anne Hurtebise, Colin Holbrow Venue Coordination: Norma Cortes Fall Conference Chair: Cindy Stradling Chair of Sponsorship/ Marketplace: Tracey White Virtual Options: Kim Leitch – Administrative contact Dianne Moon – Accounting Lorie Winter- Bookkeeper Marion Tripp - CEO

4. Vision ICF-GTA Chapter ICF-GTA Coaches is an innovative, leading, recognized, and resilient ICF world chapter responding to changing internal and external circumstances both locally and internationally. March 25, 2009

5. Strategic Direction 2009-1010 • Best Practice Governance: Implement next generation practices, structures & processes for organizational transformation and promotion of active member engagement and co-creative innovation • Robust Financial & Human Resources: Ensure responsible financial management, develop new revenue streams.  Increase revenues and membership.  Engage membership to increase organizational capacity. And, manage supplier relations effectively. • Innovative Membership Programs & Services: Develop and implement a membership structure and innovative programming to attract and retain identified stakeholders • Dynamic Coaching Awareness Brand: Create and present a cohesive ICF-GTA image that reflects our mission and vision, internally and externally in our geographic area. • Building Healthy Communities:  cultivating social responsibility in partnership with our internal and external stakeholders. March 25, 2009

6. Best Practice Governance Developed Ground Rules Developed new Vision and Strategic Directions Orientation Manual and Process Job Descriptions Committee Structure and leads The Way We Work Legacy documents Professional Business Practices

7. Robust Financial & Human Resources • Detailed financial reconciliation • Chapter Sponsor: CTI • Review of processes & opportunities for savings/ cost containment • Review of Financial Model: not sustainable • Recommendations for Chapter membership: $75 for all members, one category • Initiated review for new Auditor

8. Innovative Membership Programs & Services • Successful Member Appreciation at Intercontinental Hotel • Implemented new meeting approach with improved attendance (50 vs. 12) • Value for members with excellent speakers, better venues, food • Focus on technology, biz development, coaching skills • Successful PRISM Event at Glen Gould Studio

9. Dynamic Coaching Awareness Brand Updated look and feel of website Video done on Coaching PRISM targeted to business community Review initiated of PRISM offering Coffee Conversations at Starbucks (100 members involved, 70 participated) Making connections with other organizations to develop synergies: CAPS, Schulich Executive Centre, Ont. Psychology Association, HRPA

10. Building Healthy Communities Coffee Conversations Development of Sponsored Coaching Awareness Model: discussions with United Way

11. ICF-GTA ChapterNomination Process for Board Awareness of opportunity Nov, 2009 Ask for nominations in December, 2009 Interview potentials, early January, 2010 Slate proposed at end of January, 2010 Vote for Board Members February, 2010 Introduce new Board at end of February, 2010 Term begins March 1, 2010.

12. FRIENDS SPONSORS Anne Hurtebise Colin Holbrow Jean Davies Beth Snyder