Case study of hilton hotel
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Case study of hilton hotel

Case Study of Hilton Hotel


Case study of hilton hotel

Aim

“To investigate the impact of varied ways of staff motivation under HRM perspective”- a case study of Hilton Hotel”.


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Objectives

Objectives

To determine the concept of employee motivation within hospitality business.

To understand the factors that can encourage workers and its requirement for attaining business outcomes.

To investigate the strategic ways for encouraging workers in order to better develop and smooth running of hotel business.


Research question

Research question

What is the concept of employee motivation within hospitality business?

What are the factors that can be used to encourage employees and their best effort towards attaining business objectives?

What are the strategic ways for encouraging workers in order to better develop and smooth running of hotel business?

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Research methodology

Research Methodology

Research approach- Inductive

Research design- Descriptive

Data Collection- Primary through questionnaire and secondary through books, journals and online.

Sample and sampling- Random sampling and sample size is 30 employees.


Findings of the study

Findings of the study

Theme1 Financial rewards is the main factor that affect the individual level of encouragement towards work.

Theme 2 Performance based rewards is the factor that de-moralize employees working in hospitality firm.

Theme 3 Management provides proper non financial benefits to their employees.


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Case study of hilton hotel

Theme1 Financial rewards is the main factor that affect the individual level of encouragement towards work.


Case study of hilton hotel

Theme 2 Performance based rewards is the factor that de-moralize employees working in hospitality firm.


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Theme 3 management provides proper non financial benefits to their employees

Theme 3 Management provides proper non financial benefits to their employees.


Recommendations

Recommendations

From the above collected facts and figures it can be recommended to Hilton Hotel that it is essential for them to undertake effectual motivational factors so that best services can be rendered to clients. It also helps workers to satisfy their needs and encourage them to work effectively towards organizational success. Moreover, firm is also required to involve various non-financial benefits such as insurance, paid holidays and flexible working hours so that workers can perform their desired goals effectively.


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Recommendations1

Recommendations

From the above collected facts and figures it can be recommended to Hilton Hotel that it is essential for them to undertake effectual motivational factors so that best services can be rendered to clients. It also helps workers to satisfy their needs and encourage them to work effectively towards organizational success. Moreover, firm is also required to involve various non-financial benefits such as insurance, paid holidays and flexible working hours so that workers can perform their desired goals effectively.


References

References

Lăzăroiu, G., 2015. Employee Motivation and Job Performance. Linguistic and Philosophical Investigations. (14). pp. 97-102.

Miner, J. B., 2015. Organizational behavior 1: Essential theories of motivation and leadership. Routledge.

Pinder, C. C., 2014. Work motivation in organizational behavior. Psychology Press.

Gagne, M., 2014. The Oxford handbook of work engagement, motivation, and self-determination theory. Oxford University Press.


Thank you

Thank You!!


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