Business Continuity Management Rikus Matthyser Executive: Telkom Business Integration Services
What is Business Continuity? “The goal for companies and organisations with no tolerance for downtime is to achieve a state of business continuity, where critical systems and networks are continuously available, no matter what happens, and the human capital is protected” The Gartner Group
Defences against downtime Natural Disasters Software Failure Hardware Failure Human Error Network Transmission Hot/Cold Standby Server Load Balancing Hot/Cold Standby Security Backup Circuits Storage Area Networks Information Security Storage Area Networks Resilience Redundant Infrastructure Server Load Balancing Server Load Balancing Security Physical Security Physical & IT Security
Impact of Downtime on Business • Productivity Loss • Revenue Loss • Damaged Reputation • Financial Performance Problems • Overhead Expenses caused by Downtime
What do we need to secure? • Growing Threats • Growing Vulnerabilities • Growing Business Exposure • Customer Requirements • Which boosts: • Business growth sustenance • Customer confidence • Quality of service • Non repudiation requirements • Service Level Agreements • Service availability
What do we secure? • Management of Policies and Procedures • Identity Management • Perimeter Security • Internal Security • Monitoring State of Security Implementations
Future Trends • Commoditisation • What is it? • Who are best suited to offer managed services as a commodity product?
Conclusion Business continuity is fast becoming the number one board room discussion. As more systems are implemented to control this, security is the only variable with dramatic evolution and changes.