PROVIDER FORUM BOSTON13th October 2009 Advocacy in Lincolnshire
What is an Advocate? • No single definition! • Someone who defends or upholds a cause • Someone who speaks on behalf of another person • A person who pleads his client’s case in a court of law (Scotland)
Types of advocacy • Formal or informal • Professional or voluntary • Citizen – long term relationships usually for people with a learning disability • Provided by people who have used services • Statutory – advocacy required by law • Community – defending a community of interest
Issue Advocacy Issue advocacy means; • Helping a person say what they want to say and make their own decisions • An independent source of representation • Protection for freedom of speech and self –determination
Listen to a person and their issues Speak up when instructed by the person Provide information to give an informed choice Help negotiate a plan of action Arrange meetings to support the person Help the person challenge services if required Empower and enable the person Remain independent of statutory services What advocates do
What advocates don’t do • Impose their own views • Give advice • Replace a more appropriate service • Break confidentiality • Challenge decisions the person wants to make • Create an environment of dependency • Take the place of the person
Knowing about advocacy 1 Do you know enough about advocacy?
What is available in Lincolnshire? A confused picture: • Local general services • Local specialist services • Statutory services • Grey areas! • National groups
Finding the right services 2 If a user of your service needed an advocate would you know how and where to find one?
How is advocacy used now? • CALL has about 730 referrals a year and on average provides advocacy for 650 people • 60% of referrals are from Adult Care, 10% are self referrals. 40% of referrals are for older people • Overall, half of all referrals relate to personal finance, benefit issues or debt (62% for older people) • Only 20% relate to social care received or concern matters of personal choice. Of these a significant number are complex cases
Could advocacy be used more in your services? 3 • When might an advocate be useful in your services?
Getting the message across 4 What is your order of importance – 1-6? Any other suggestions?.....................
Contact Details Advocacy review, IMCA and IMHA contracts Mick Skipworth – 01522 554205 Advocacy review and advocacy for people who lack mental capacity Karen Rodgers – 01522 554014
Questions • Do you know enough about advocacy? • If a user of your service needed an advocate would you know how and where to find one? • When might an advocate be useful in your services? • How can we get the message across better?