Inner North West London Integrated Care Pilot – year one evaluation

1. Inner North West London Integrated Care Pilot – year one evaluation Holly Holder Fellow in health policy Ian Blunt Senior Research Analyst 8 July 2013

2. What is the inner North West London Integrated Care Pilot?

3. Aims of the pilot • Large-scale programme to improve the coordination of care for people over 75 years of age and/or adults living with diabetes. • Aims: • Improve outcomes for patients • Create access to better, more integrated care outside hospital • Reduce unnecessary hospital admissions • Enable effective working of professionals across provider boundaries

4. Setting up the pilot • Started in July 2011 • Initial £10m investment from NHS London • Involved organisations: • Five local authorities • Three acute hospitals • Two community hospitals • 104 general practices • Representatives from Age UK and Diabetes UK • Area covers 550k patients

5. At the local level – multi-disciplinary groups

6. Our evaluation Evaluation of the first year active Sept 2011 – July 2012 Four strands of research, in partnership with Imperial College Department of Primary Care and Public Health

7. Key findings onStrategic implementation & contextandPatient & professional experience

8. Qualitative data collection

9. Strategic implementation • What worked well? • Successful engagement of organisations from across health and social care, assisted by a clear vision of aims • Sophisticated governance structures critical for engagement of organisations • Financial incentives important for bringing people on board • Challenges • Balancing local autonomy with overall accountability • Symbolic financial incentives • Achieving more direct engagement of service users

10. Patient and professional experience • What worked well? • Health professionals had a high level of commitment to the pilot, in particular the care planning process • Care planning and Multi Disciplinary Groups improved collaboration and levels of professional knowledge • Challenges • Majority of patients had not experienced any changes • Care planning IT tool led to dissatisfaction amongst many practitioners. Over half of professionals felt workloads had increased

11. Impacts on service use and cost - evaluation using predictive risk techniques

12. Quantitative data collection and three-armed approach The general population of inner North West London and the pilot’s target population: • Observed activity using administrative data sets • Contrasted to other areas of London and nationally A fixed cohort of patients who had received a care plan compared to individuals with similar population characteristics: • Observed changes associated with ‘usual care’ • Matched control group identified by: predictive risk score for emergency hospital admission, age, sex, prior hospital utilisation, health conditions etc Patients with care plan by end 2011 (1,494) Patients eligible for ICP (35,607) All patients in ICP practices (502,920)

13. Emergency admissions for ‘ICP eligible’ patients

14. Distinct emergency admission patterns by financial year in the main provider FY 2010/11 FY 2011/12 FY 2009/10

15. Analysis at person level Analysis at practice level gives insight into overall patterns of service use… … but much more powerful to take patients known to have received a specific intervention and generate person level controls Months >>>

16. Recruitment and statistical power Problem of early evaluation Recruitment starts only after ICP has established itself Patients need some follow-up time We have 3 month data lag Performing analysis after end of first year – only 1495 eligible patients

17. Summary measures on matching Matches drawn from population of similar PCTs Controls well matched in all categories

18. Output indicators for cases and controls +0.09 (p=0.519) -18 (p=0.758)

19. Final thoughts

20. Understanding year one of the iNWL ICP • ICP is an ambitious programme of transformational change, being implemented at a time of major reform in the NHS • Substantial progress was made in designing and implementing a highly complex intervention, and had brought together diverse health and social care providers • However, it was in the early stages of change and it was too early to demonstrate benefits in terms of service use and patient outcomes • After year one a second pilot in outer North West London has been established. Move towards a more ambitious ‘whole systems’ approach based on risk stratification rather than disease pathways, in both pilots

21. Lessons for evaluation • International evidence suggests a minimum of three to five years before there is an impact on activity, patient experience and outcomes • Important to time evaluation accordingly and manage expectations on when changes might become apparent (and detectable) • However there is value in continuous monitoring of outcomes, particularly when contrasting change within the local context with what is happening elsewhere

22. Further information • www.nuffieldtrust.org.uk • http://www.nuffieldtrust.org.uk/publications/evaluation-first-year-inner-north-west-london-integrated-care-pilot

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