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Clinical Dashboards Development & Implementation

Clinical Dashboards Development & Implementation. Kenny Scott: eHealth Implementation Manager Jenni Douglas: Information Manager (Operational). Background Metric development Clinical dashboard - demo Implementation. Clinical Dashboards. Definition.

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Clinical Dashboards Development & Implementation

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  1. Clinical DashboardsDevelopment & Implementation Kenny Scott: eHealth Implementation Manager Jenni Douglas: Information Manager (Operational)

  2. Background • Metric development • Clinical dashboard - demo • Implementation.

  3. Clinical Dashboards Definition A 'clinical dashboard' is a toolset developed to provide clinicians/managers with the relevant and timely information they need to inform daily decisions that improve quality of patient care.Source: NHS Connecting for Health

  4. Clinical Dashboards Aim • Visually stimulating quality measure tool • Measuring what matters • Improve performance and patient experience.

  5. Clinical Dashboards What is it? • Intelligent toolkit, displaying many quality indicators at once • gauges, tables, trend graphs • allowing users to drill-down at patient level • provide trend analysis • annotations etc • Highlighting special/random cause variations • Web-based, operational & strategic.

  6. NHS Tayside’s Approach • Comprehensive metric library • Existing information sources • Generic data collection tools • Intuitive, user friendly presentation.

  7. NHS Tayside’s Approach promoting a “capture once use many times” philosophy.

  8. Safe Patient Centred Effective Our focus on achieving balanced benefits Equitable Timely Efficient Our service improvement context

  9. Project structure • eHealth directorate responsible for project delivery • Aridhia Informatics Ltd • Project board established from stakeholders • Regular reporting to D.U. EMT.

  10. Metric Development

  11. Metric Development Real time bed management • Bed complement/bed available • Occupied beds/empty beds • Potential/confirmed discharges • Planned inpatient/day case admission

  12. Metric Development Resource utilisation • % ward occupancy • Average length of stay • Boarding patients • Same day surgery rates • Elective/emergency admissions • Weekday/weekend admissions • Turnover/throughput.

  13. Metric Development Access/ waiting times • Inpatient/daycase/new outpatient waiting times • 18 week referral to treatment waiting times • Cancer waiting times • A&E waiting times.

  14. Metric Development Demand/activity • Referral volumes • Outpatient activity with consultant, nurse. AHP clinic • Volume of attendances, DNA, new to review ratio.

  15. Metric Development Patient safety • HAI / Hand washing / Cleanliness • Anti-biotic policy • Early warning scores • Compliance with central line insertion and central venous catheter maintenance • Daily safety briefings compliance • SBAR volumes, trained, using, quality levels.

  16. Clinical DashboardPresentation layer

  17. Implementation

  18. Implementation • Multidisciplinary implementation team • w/c 31st May for 2 weeks • Data collection tool • Dashboards presentation • Training on live products • Evaluation and benefits session.

  19. Clinical DashboardsDevelopment & Implementation Kenny Scott: eHealth Implementation Manager Jenni Douglas: Information Manager (Operational)

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