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Service System Project The Group Support Unit

Service System Project The Group Support Unit. Project Background. Workshop feedback for many years reports common challenges  apathy, duplication of efforts, poor communication… Project approved in 2008 & 2010 A Vision for NA Service adopted in 2010. Project Background.

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Service System Project The Group Support Unit

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  1. Service System ProjectThe Group Support Unit

  2. Project Background • Workshop feedback for many years reports common challenges  apathy, duplication of efforts, poor communication… • Project approved in 2008 & 2010 • A Vision for NA Service adopted in 2010

  3. Project Background • Resolutions passed in 2012 • Field testing through July 2013 • Transition plan will be presented in 2014

  4. Elements of an Effective System

  5. Foundational Principles Purpose-Driven Group-Focused Defined by Geographic Boundaries Collaborative Flexible

  6. Overview ofLocal Servicesas described in the Proposals • GSUs and LSUs replace ASCs • GSUs devoted to group support • LSUs devoted to service delivery

  7. What happensat the GSU • Welcome and outreach to new groups and members • Informal information sharing – group to group • Orientation and introduction to service • Open attendance • Neighborhood based • Usually multiple GSUs for one LSU

  8. GSU Options

  9. HealthyGSU Discussions • Share our Experience, Strength, and Hope • Listen to one another and respect each other’s ideas • Everyone is welcome to attend and everyone can participate • Take turns: One person speaks at one time, and no one person dominates • Try to stay focused on the issue at hand and avoid repetition • Remember – Honesty, Trust, and Goodwill are the foundation of service

  10. GSU Tools Available • GSU Basics • GSU Agenda and Facilitation Tips • Sample GSU Agenda • Group Report Form • GSU Report Form • Basic Facilitation Guide and CBDM Basics may also help

  11. Resources &Information Resources Facilitation Tools GSU Basics LSU Basics www.na.org/servicesystem servicesystem@na.org

  12. Q & A

  13. SimulatedGSU Meeting

  14. GSU Exercise • Name Your GSU • Review GSU Agenda & Facilitation Tips from the tools packet • Brainstorm group issues to discuss • Prioritize top one or two issues • Have a GSU discussion!

  15. In your discussions, consider: • Does anyone else have experience with this topic? • What does our literature say? (The Group Booklet, Treasurer’s Handbook, Tradition and Concept essays etc.) • Where can we get more information about the topic? (Possibilities include the LSU/ASC, regional body, state/nation/province body, and NA World Services.)

  16. Example • Issue: A local member is disruptive in the meetings she/he attends • Solution – As a GSU and/or in home groups, read and discuss the service pamphlet, Disruptive and Violent Behavior.

  17. Service System Webpage More information is available atwww.na.org/servicesystem Or email us at servicesystem@na.org

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