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The Technology in E-government

The Technology in E-government. PAD 6710: Lecture 3. M, E, P government. Four levels of e-government E-gov information Providing govt. info. online E-gov Automation Automating manual work E-gov reengineering Redesign of existing processes P-gov innovation Performance government

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The Technology in E-government

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  1. The Technology in E-government PAD 6710: Lecture 3

  2. M, E, P government • Four levels of e-government • E-gov information • Providing govt. info. online • E-gov Automation • Automating manual work • E-gov reengineering • Redesign of existing processes • P-gov innovation • Performance government • 311 (Customer Relationship Management)

  3. Technologies • Computers: Smart Machines? • Communication systems • Communications infrastructure • Emerging technology trends • RFID • GIS

  4. Computer systems • First generation computers (1951-58) • Vacuum tube circuits [ENIAC to UNIVAC] • Machine Language • Second generation (1959-63) • Transistors; mainframe computers • Compiler Programs (FORTRAN/ COBOL) • Third generation (1964-75) • Minicomputers (DEC); Integrated circuits (LSI) • BASIC, ALGOL • Fourth generation (1970s-) • Microprocessors (VLSI) • Industry specific softwares

  5. Computers • Laptops • 1979-87: Emerging period • 1987-95: Diversification period (Apple) • 1995-2001: Standardization period (of Operating Systems) • 2001-: Growth period (Netbooks included) • Smart machine: Turing test • Logic; enumeration; artificial intelligence • Moore’s law: Increasing density

  6. Communications: Phones • Landlines based • Telegraph (1844); Telephone (1876) • Extensive infrastructure • PBX/ PABX/ EPABX • Circuit switching • Wireless based • Mass media (Radio/ TV) • Mobile phone Generations • 1G: Analog Cellular phones (1981-90) • 2G: Digital cellular phones (1991-01) [GSM; CDMA; TDMA] • 3G: Digital data phones (2001-now) [UMTS; EVDO • 4G?: Faster data phones [LTE; WiMax;UMB]

  7. Communication: Internet • Federal Network systems • ARPANET (Advanced Research Projects Agency) • NSFNET • University Consortiums • BITNET • Browser/ Network Protocols • File Transfer Protocol (FTP), 1971 • Transmission Control Protocol/ Internet Protocol (TCP/ IP) • Hyper Text Transfer Protocol (HTTP) • Domain Name System (DNS) [Internet Corporation for Assigned Names and Numbers]

  8. Communications: IP based • Digital Infrastructure • Packet switching • Voice Over IP • Internet Protocol TV

  9. IP based services

  10. IP based services • Podcasts; Really Simple Syndication (RSS) • Collective intelligence: blogs, wikis, twitter • Multimedia (Youtube) • Peer to Peer networks [Trading (ebay), Lending] (prosper.com) • Social networking(LinkedIn; Xanga) • Transaction-oriented communities • Interest-oriented communities • Fantasy-oriented communities • Relationship-oriented communities

  11. Digital will replace Analog • IP based TV will replace Cathode Ray tube TV • Digital Personal Communications Service (PCS) phones will replace Cell phones • Multipurpose Digital phones • VoIP • E-conferencing • Multimedia (Cellywood) • GPS • Data mining techniques • If anything can be digitized, it will

  12. Gov 2.0

  13. Virtual World Simulations • Life imitating … (art, comic books,…) • 3D Internet • Video/ Electronic/ Virtual Gaming • Pachinko • Play money (QQ coins) • Second Life/ Active Worlds • Virtual currency (Linden) • Virtual real estate • Virtual persona • Uses • Libraries • Museums • Colleges and universities • The media

  14. Virtual Worlds

  15. Cloud computing • Also, distributed/grid computing • Computing services are delivered over the Internet, on demand, from a remote location, rather than residing on one’s own desktop, laptop, mobile device, or even on an organization’s servers • Benefits • Rapid scalability and deployment capabilities • Decreased maintenance/upgrades • Improved economies of scale

  16. Cloud computing

  17. Communications Infrastructure • Network • Telephone Modems [56.6 kbps] • Broadbands >200 • Digital Subscriber Line (256 Kbps to 6 Mbps) [20 to 1 contention ratio] • Cable Modems (1 – 6 Mbps) [50 to 1 contention ratio] • T1/ T2 lines [10-100 Mbps] • Network infrastructure • Wired or Wireless

  18. Wired communications • Fiber to the Home (FTTH) • Delivery of communications over optical fiber • About 1.2% of homes have FTTH connections. • Dallas, Jackson (TN), Sacramento

  19. Broadband over Power Line • Power Line Communications (PLC), Power Line Telecommunications (PLT) • Manassas, VA deployed the nation's first citywide BPL system recently • The National Association for Amateur Radio opposes the idea due to interference with radio waves

  20. BPL

  21. Wireless infrastructure • Licensed vs unlicensed frequency • Personal Area Networks (e.g.Bluetooth, Ultra Wide Band) • 2.4 Ghz; 720 kbps • Medium Range • Wi-Fi (Wireless Fidelity) • Range upto 300’; 2.4 GHz • IEEE 802.11 standard • Long Range • WiMax (Wireless Interoperability for Microwave Access) • Range upto 30 miles • IEEE 802.16 standard • Mesh Networks • Satellite

  22. Wireless Infrastructure • Wireless is the future of broadband. • Electromagnetic radio waves is the next REAL ESTATE • FCC auctioning of 700 MHz band spectrum • Need for transmitters • Bluetooth, UWB; Wi-Fi; WiMax; Mesh • Hybrid • Telephone lines; Electrical lines (BPL); Optical Fibers (FTTH)

  23. Technology Progress: ISPs, 2000

  24. Technology Progress: ISPs, 2004

  25. Technology Progress: ISPs, 2006

  26. Municipal Wi-Fi

  27. Emerging technology trends

  28. RFID • RFID tags: Active; Passive; Semi-passive • RFID receivers • Electronic product codes • Uses: • Supply Chain Management • Asset (Inventory) Management • Maintenance of materiel

  29. RFID: CBP

  30. RFID: Verichip HTTP://WWW.SPYCHIPS.COM

  31. RFID Sensor Devices • RFID tags (with EPC) will become cheap enough to tag objects & persons • Alternative: Smart cards • Are RFID tags SPY CHIPS?

  32. Location based service: GIS • Desktop GIS • Proprietary GIS software • Accessible to one person at a time • Developer = User • Steep learning curve • Web-GIS • Proprietary GIS software • Accessible over internet • Separation of developers and users • Flatter learning curve for users • Geospatial Web (Where 2.0?) • Tagging content and data with geographic metadata • Open access to GIS • GIS combined with Web 2.0 tools (mashups) • Multiple developers as well as users • Uses • Emergency management; Surveillance; Transit • Loopt; Google’s Latitude; Foursquare; Hot Potato; Whrrl; Gowalla

  33. GIS: Virtual Alabama

  34. GALILEO

  35. GALILEO

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