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Accessibility audit Process & lessons learned

Accessibility audit Process & lessons learned Elizabeth Rogers & Jonathan Woodcock Communications & Public Affairs September 18, 2013. Overview. Purpose: why is this important? Process: step by step Scope: implications and what we learned.

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Accessibility audit Process & lessons learned

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  1. Accessibility auditProcess & lessons learned Elizabeth Rogers & Jonathan WoodcockCommunications & Public AffairsSeptember 18, 2013

  2. Overview • Purpose: why is this important? • Process: step by step • Scope: implications and what we learned ACCESSIBILITY AUDIT

  3. AODA accessibility compliance deadlineof January 1, 2014. ACCESSIBILITY AUDIT

  4. AODA accessibility deadlines The University of Waterloo is committed to striving for WCAG Level AA by January 1, 2014 wherever possible. ACCESSIBILITY AUDIT

  5. PurposeWhy is this important? • Pinpoint issues so they can be fixed by Jan. 1, 2014 • Develop a process to audit content, provide feedback and fix issues • Estimate time & effort required to audit websites for accessibility. ACCESSIBILITY AUDIT

  6. ProcessHow do we begin? Inventory content Audit content Report on findings Inform stakeholders Correct content ACCESSIBILITY AUDIT

  7. Inventory content • Create or update the content inventory for each website that details auditable items • Webpages • Headings • Images • Multimedia • Links • Files (PDF, DOC, etc.) ACCESSIBILITY AUDIT

  8. Audit • Evaluate webpages using software and humans • WAVE online checker and WAVE Toolbar • Readability indices for plain language assessment • Checklist for items requiring human evaluation (such as effective alt text, link text, headings, images) • PDF Accessibility Checker (PAC) • Contrast ratio analyzer (for text and images of text) ACCESSIBILITY AUDIT

  9. Why is a human check important? To check things the tools can’t evaluate. - ACCESSIBILITY AUDIT

  10. Why is a human check important? To check things the tools can’t evaluate. • Is the alt text effective? • Are headings used correctly? • Does link text describe where the link takes you? • Are tables used to communicate data effectively rather than for layout? • Is the language appropriate for the website? - ACCESSIBILITY AUDIT

  11. Report on findings What’s working well? Where are we meeting the requirements? What errors are the tools detecting? (Headings used out of order, for example.) What habits/patterns need to be addressed? (For example, are we missing the mark on link text or alt text?) Recommendations for soft (training) or hard (development) solutions. ACCESSIBILITY AUDIT

  12. Follow up • Meet with stake holders • Make the fixes ACCESSIBILITY AUDIT

  13. ScopeHow much work was involved? • 22+ websites managed by CPA • Homepage and Pathway pages • About Waterloo • News • Office of the President • Office of the Provost • Strategic Plan • Prestigious event websites such as LINC and Canada Day. ACCESSIBILITY AUDIT

  14. ScopeHow long did it take? *Source: http://www.xml-sitemaps.com Not including individual news items, stories and events -- • Websitesranged from 7 to 90+ pages each. • More than 930 pages audited* in total • Approximately 22 FTE days spent ACCESSIBILITY AUDIT

  15. How does our audit compare to what our colleagues will face? *Source: http://www.xml-sitemaps.com Including news items and events*: • Find Out More: 538 pages • Faculty of Engineering: 563 pages • Faculty of Arts: 719 pages ACCESSIBILITY AUDIT

  16. Tools and resourcesWhat’s available? • Content inventory/audit template • Report template • Checklist for writers • Checklist for images • Checklist for PDFs (in progress) • WCMS accessibility SEW courses (and ongoing support from instructors) ACCESSIBILITY AUDIT

  17. Questions? ACCESSIBILITY AUDIT

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