Communispond’s Webinar Series

1. The Digital Tipping Point: How New Technologies are Changing the Way We Work and Learn Communispond’s Webinar Series

2. Housekeeping • Turn off all other programs • We’ll be turning off the video • Audio quality • Recording • Submit questions through “chat” • Drawing for those who stay with us

3. Android Tablet Computer 7” touch screen, 26 GB, external USB (can be shipped to U.S. only) iPod Nano 8GB (can be shipped to U.S. only) 2 Gift Certificates Executive Presentation Skills program Good thru 2013 for public program in the U.S. May be exchanged for $1450 towards in-house program

4. Communispond • Since 1969 • Business communication skills leader • Socratic selling • Persuasive dialogue • Business writing • Unique expertise in presentation skills

5. Wayne Turmel www.TheConnectedManager.com

6. Today’s Topics • The Digital Tipping Point • How it impacts organizations • How it impacts managers • How it impacts individuals • What that means for learning and training

8. The Digital Tipping Point • Always connected – mobile, broadband • Global connectivity • New ways of interacting – business & social • More ‘data’ than ever before

9. Always Connected • Move to mobile – smartphones, tablets, etc • 24/7 • Blurring work and personal lives

10. Global Connectivity • Unparalleled access • Closer to markets and customers • Working across time zones and cultures

11. Impact on Social Interaction

12. The Explosion of Data

13. Take a Bigger Byte! • Terabyte (1,000,000,000,000 bytes) • Petabyte (1,000,000,000,000,000 bytes) • Exabyte (1,000,000,000,000,000,000 bytes) • Zettabyte (1,000,000,000,000,000,000,000 bytes) and yes, the….

14. Yottabyte 1,000,000,000,000,000,000,000,000 bytes

16. How do You Find the Needle?

17. Digital Curation

18. Changes for Organizations • Cost/benefit ratio of digital tools • Focus on quality of work • Effects on innovation • Effects on selection and hiring • Effects on organizational culture

19. Costs v. Benefits? 2/3 of capital spending Technology

20. Focus on the Quality of Work

21. Innovation and Productivity

22. Hiring and Selection • New skill sets and criteria for jobs • Increase in temps, part-timers • Faster on-boarding • Virtual interviewing

23. Organizational Culture

24. Changes for Managers How do managers use traditional management skills in a new environment?

25. Changes for Individuals • Digital generation gap • Blurring of personal/work lives • Changed relationship with employers

26. The Digital Divide

27. Personal or Business? • 24/7 connectivity • Company vs. personal time • Formality vs. informality

28. Relationship with Employers • Individual productivity up, wages stagnant • Effects of delayed retirement • Journeyman workers

29. Changes for the Training Community

30. From ‘Training’ to ‘Learning’ Use technology to enable learning that is: • Individualized • Just in time • Multi-modal

31. Communispond Anytime - Anywhere Enrich Expand Enhance Connect Network Reinforce

32. Communispond Digital

33. Virtual Instructor-Led Programs Virtual Presentation Skills Leading Online Meetings Self-Paced Online Program Write Up Front (mentored)

34. Communispond Webinars Communication Tips for Remote Teams Delivering Powerful Online Presentations Virtual Salesmanship Why Good Presenters Struggle Online and What to Do About It How to Lead a Successful Online Meeting How to Make Training Stick: The Case for Reinforcement The Hidden Dangers of Email www.twitter.com/communispond

35. Questions

36. Android Tablet Computer 7” touch screen, 26 GB, external USB (can be shipped to U.S. only) iPod Nano 8GB (can be shipped to U.S. only) 2 Gift Certificates Executive Presentation Skills program Good thru 2013 for public program in the U.S. May be exchanged for $1450 towards in-house program

37. Thank You www.communispond.com