Review

1. Review Chapters 9 & 10

2. Chapter 9 Topics Human Resource Management Job analysis and design HR planning and forecasting Employee recruitment Employee selection Training and development Performance planning and evaluation Compensation and benefits Organizational career management Human Resource Laws Trends

3. Human Resource Management Hiring, developing, motivating, & evaluating employees Challenges Decreasing number of applicants & increased competition for those workers Workers want work & home life balance Technology is changing the way business is done Laws governing employee-employer relationship

4. Job Analysis & Design Job Analysis Study the job to determine its tasks and duties Helps in hiring requirements, setting pay, determining performance evaluation criteria, and designing training programs. Job Description Responsibilities and duties of the job Job Specification List of skills and qualifications a person needs to perform the job

5. HR Planning & Forecasting How many people are needed and how many can we get from inside the company? HR demand forecast Internal supply forecast Compare forecasts Take action Hire, pay overtime, subcontract, contingent workers, reassign, lay off, terminate, retire

6. Employee Recruitment How do companies find good workers? Determine a source for applicants Internal Skills inventory External Recruitment If external, determine type of recruitment to use Job fair, internet, search firms, college recruiters, newspaper

7. Employee Selection Go through the selection process to determine who is the best candidate for the position.

8. Training & Development Process Training Needs Assessment Training Objective Design of Training Program Conduct Training Program Evaluate Training Program

9. Employee Training & Development Types of Training Orientation Formal and informal On-the-job Training Job rotation Apprenticeship Mentoring Off-the-job Training Classroom Vestibule training Programmed instruction

10. Performance Planning & Evaluation Employees learn about job performance expectations Supervisors evaluate employees Actual performance is compared to expected performance Helps make decisions about training needs, compensation, promotions, job changes, etc

11. Performance planning & evaluation process:

12. Employee Compensation & Benefits Factors that affect pay Pay structure & internal influences Pay level & external influences Firm�s condition Types of Compensation Direct Hourly Salary Piecework & commission Accelerated commission schedule Bonus Profit sharing Indirect Required by law: unemployment, workers� compensation, Social Security Optional: paid time off, health insurance, retirement plan, life insurance, college tuition reimbursement, fitness center memberships, etc Cafeteria Plans

13. Organizational Career Management Facilitating employee job changes Within the organization Promotion Transfer Demotion Separation from the organization Layoff Termination Resignation Retirement

14. Laws affecting HR Management Exhibit 9-10, pg. 322 Cannot discriminate based on age, race, gender, color, national origin, religion or disability Family and Medical Leave Act requires employers to provide employees up to 12 weeks of unpaid leave a year

15. Federal Agencies that enforce HR laws Equal Employment Opportunity Commission (EEOC) Occupational Safety and Health Administration (OSHA) Office of Federal Contract Compliance Programs (OFCCP) Department of Labor And Others

16. Affirmative Action Programs To insure opportunities & fair treatment of protected classes Protected Classes � people with legal protection against discrimination Examples: women, minorities, disabled individuals, veterans, etc.

17. Motivation Theories Applying Motivational Theories Job Design Work Schedule Options Recognition, empowerment, economic incentives Teams Groups vs Teams Types of Teams High performance teams Trends Chapter 10 Topics

18. GO BUCKS � BEAT MICHIGAN! What do you think is included in Jim Tressel�s job description? How do you think his performance appraisal will go? What type of leadership style do you see in Jim Tressel? How does he motivate his team?