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Group 2 Fahad Al-Emam Jessica Nance Gokul Malek Bessaad

Identify and address noise issues, improve wayfinding signage & processes, and streamline triage procedures in the ED for better patient care and staff communication.

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Group 2 Fahad Al-Emam Jessica Nance Gokul Malek Bessaad

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  1. Group 2Fahad Al-EmamJessica NanceGokul Malek Bessaad

  2. ISSUES • Noise in the ED • Way Finding • Triage Improvement

  3. Noise in the ED • Nurses Station • Equipment • Design • One Long Hall • Doors • Staff talking with Patients and amongst themselves • Traffic of patients • Nurses had to repeat themselves (not heard over the noise)

  4. What Kinds of Noise? • Beeps • Phone Ringing • Courtesy phones • Bangs • Clicking of Heels • 4 conversations at once

  5. Wayfinding • Back up near the parking area • Signage in hallways unclear • Non escorted trips • Family wayfinding

  6. Triage • Nurse at Registration • Pre-Registration (Quick Reg) • Setup for taking vital signs upon arrival • Information is placed into the Information System at that time. • Process is quite lengthy (15mins per patient) • Full registration later

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