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University IT Professionals Orientation

University IT Professionals Orientation. IT Governance at FSU. IT Governance Council UITM Subcommittee and the UITM Leadership Team IT Policies & Guidelines. IT Collaborative Groups & Committees. Campus Networking and Security Committee FSU Macintosh Users Group (FSUMUG)

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University IT Professionals Orientation

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  1. University IT Professionals Orientation

  2. IT Governance at FSU IT Governance Council UITM Subcommittee and the UITM Leadership Team IT Policies & Guidelines

  3. IT Collaborative Groups & Committees Campus Networking and Security Committee FSU Macintosh Users Group (FSUMUG) Microsoft Technology Services Community SharePoint Users Group

  4. FSU IT Related Mailing Lists Nolenet – General IT Discussion List FSU-ADC – Microsoft Technologies FSU Webmasters IT Security UITM Mailing List (IT Managers Only) Mailing Lists / Listserv Services

  5. Management of IT Services and Systems IT Services provided by: Information Technology Services (ITS) Other FSU Departments

  6. IT Services Provided by Information Technology Services (ITS) its.fsu.edu/Service-Catalog E-Mail CTS Desktop Support Network Collaboration Services (MS SharePoint) IT Security eZPublish (Web Services)

  7. IT Services Provided by Information Technology Services (ITS) FSU Service Center: servicecenter.fsu.edu ITS Service Desk: 850-644-HELP

  8. Identity & Access Management FSUID Eligibility Activation Process Provisioning additional accounts Authentication Services FSUCARD

  9. Identity & Access Management Application Security Mainframe (NWRDC) Secure Apps OMNI De-provisioning

  10. Major IT Services provided by Information Technology Services (ITS) Storage Local and Off-site backups Virtual Server Hosting Local and Off-site backups Service Availability 24 hours a day, 7 days a week.

  11. Storage Provides primary file storage for departments through enterprise class NAS. Typically provided through the use of the CIFS protocol and now NFS protocol as well. Virtual Server Hosting Departments can utilize ITS' enterprise data center to house their own servers. A cost effective alternative to operating a departmental server and includes storage and backup services utilizing clustered enterprise class servers running the VMware/ESX virtualization suite.

  12. Virtual Server Hosting (Continued) Virtual server host services include basic operating system installation (Windows or RedHat Enterprise Linux) and patches. For virtual server hosts, memory and disk space utilization is constrained by available resources. Patched on a prearranged schedule in consultation with the departments. Departments are responsible for the applications running on the hosts.

  13. Major IT Services provided by Information Technology Services (ITS) IT Security Enterprise Incident Response Computer & Network Forensics Network, Subnet, and System Vulnerability Scanning Penetration Testing / nexposeSystem Vulnerability

  14. Major IT Services provided by Information Technology Services (ITS) IT Security Continued IBM RPT Privacy Tester Website Spider Enterprise McAfee ePO Console Enterprise WSUS for Microsoft Security

  15. Major IT Services provided by Information Technology Services (ITS) Business Continuity/Disaster Recovery Enterprise Software Licensing (Microsoft Campus Agreement, McAfee, MATHLAB, Oracle, and also others in the queue) Privacy and Security Committee Legislative Affairs

  16. Major IT Services provided by Information Technology Services (ITS) Network Communication Technologies Communication Infrastructure Pathways (ISP/OSP) Hor./Vert. Wiring (Cat3, Cat5e, Fiber, Coax) Major and Minor Projects

  17. Major IT Services provided by Information Technology Services (ITS) Network Communication Technologies Core Networking to Building Entry Switch Building Edge Switches Wireless Voice (TDM/SIP-VoIP)

  18. Major IT Services provided by Information Technology Services (ITS) Network Communication Technologies Voice Mail MAN/WAN (MFN, I2, TFL, FLR) FSU Card Access/Security Systems Closed Circuit TV

  19. Major IT Services provided by Information Technology Services (ITS) Network Communication Technologies Service Level Understanding (SLU) Seminole Cable Vision Campus Wide Cell Site Management

  20. Technology Services Provided by other FSU Departments Blackboard (campus.fsu.edu) Assessment and Testing (ODL) Campus Access and Security (CASS with FSUPD)

  21. Technology Services Provided by other FSU Departments OMNI (ERP) High Performance Computing (HPC) Departmental Copier Service (OBS) Computer Purchases (FSU Book Store)

  22. IT Asset Management & Purchasing Property & Equipment: Accounting/Reporting/Surplus Purchasing IT Resources

  23. Purchasing IT Resources OMNI E-Market Software Licensing P-Card FSU Purchasing FSU Computer Store Property Accounting

  24. Current IT Updates Unified Communications Expanded Campus Wireless University Events Calendar ITS News Roller Newsfeed

  25. FSU Service Centers / Help Desks fsu.edu/helpdesk FSU Service Center: servicecenter.fsu.edu ITS Service Desk: 850-644-HELP

  26. University IT Managers Leadership Team

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