Stakeholders. THE TIMES 100. Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected by the decisions of an organisation. Stakeholders. Types of stakeholder.
THE TIMES 100
Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected by the decisions of an organisation.Stakeholders
Each stakeholder group will have its own expectations of the business. For example, customers expect good value for money and a regular source of goods and services.
What do you think are the expectations of the other stakeholders?Stakeholder interests
Conflict between the needs of stakeholder groups may occur. For example, paying workers higher wages could result in lower dividends to shareholders.Stakeholder conflict
The shareholder concept is the traditional view that shareholders are the most important stakeholder.
This view holds that as shareholders employ managers to run businesses on their behalf, managers’ decisions should only consider the objectives of the shareholders.Shareholder concept
Which of the following stakeholders are internal to the business and which are external?
What expectations do local communities have of Shell? How has Shell sought to meet these needs?
Use the Shell case study to help youLocal community objectives
Interest groups are people and organisations who can make decisions and form opinions that can affect an organisation. Use the Shell case study to identify the different interest groups that interact with Shell.Interest groups