1 / 14

Introducing Organizational Behaviour

Introducing Organizational Behaviour. Chapter 1: pp.13-28 Organizational Behavior 261 Gabrielle Durepos. Reminders. Attendance Make sure you are registered for this class Check the Globe and Mail for articles for your assignment

Download Presentation

Introducing Organizational Behaviour

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Introducing Organizational Behaviour Chapter 1: pp.13-28 Organizational Behavior 261 Gabrielle Durepos

  2. Reminders • Attendance • Make sure you are registered for this class • Check the Globe and Mail for articles for your assignment • You want to avoid being limited to articles that appear in the week that the assignment is due • Assignment is due October 1st, 2012 • Group formation is due on September 19th 2012

  3. Outline • What is OB • Why Study OB • Different approaches to OB • The Roots of OB • Quick overview of One of Many Different approaches to OB: • Managerialist • Conclusions

  4. What is Organizational Behaviour?1/2 • The study of relationships between the behavior of people in organizations and: • Individual (self-esteem) • Organizational (effectiveness) • Societal (gender, racial discrimination) • Organizations include: • For profit business • Not for profit organizations • Any institution (church, school) • Any collective with a common goal with individuals who work together

  5. What is Organizational Behaviour?2/2 • Multidisciplinary as a field of study • Psychology • Sociology • Anthropology • What is the difference between • Macro OB • Focus on collectives and teams • Focus on what happens between individuals • Micro OB • Focus on individuals – individual level of analysis • Focus on what happens within individuals

  6. Why Study Organizational Behavior? • We live in an organizational world • Organizations SHAPE our expectations of how people should behave • Shape our expectations of how we should behave • Normalize… • Many key decisions that affect our lives occur in organizations • The success of an organization depends on individuals involved • Organizations affect: • Individuals, clients, customers • Local communities • Nation states • World events

  7. Different Approaches to OB • What is an ‘approach’? • A paradigm • A lens • Managerialist approach (mainstream) • This is the dominant approach • Alternative approaches: • Actionalist (interpretive) approach • Radical approach • Feminist • Racioethnicity • Postmodern • There is NO correct approach, some are more comfortable… • QUESTION: why are these different approaches important? • “But Gabie… no one else cares except academics…”I want you tochallenge this... Give me an instance where we see groups who have adopted each a particular approach – and are in conversation…

  8. The Roots of Organizational Behavior 1/5 • OB developed from an interest in: • Improving efficiency • Improving profitability • And everything else leading to this such as: • Human relations at work • Culture at work • Diversity at work • Gender at work

  9. The Roots of Organizational Behavior 2/5 • Frederick Taylor • Midvale steel company • Concerned with efficiency • Develops Scientific Approach to Management • Taylor believed that inefficiency is due to: • Attitudes of workers • Deliberately restricting output “Systematic Soldering” • Methods of work • Left to workers who were inefficient • System of management control • Managers exert arbitrary control

  10. The Roots of Organizational Behavior 3/5 • Taylor corrects the perceived problems at Midvale through: • Work design and standardization • Chose routine tasks • Finding the “one best way” • Producing a standardized way of completing a task • Employee selection • The correct employee for a particular job • Employee Motivation • How to improve attitudes? • Piece work payment incentives • Hierarchal control • Managers use rules and regulations associated with their job to exercise control • Taylor writes “Principles of Scientific Management” • Refines his theories at Bethlehem Iron Company • Begins consulting • His ideas spread throughout the 1920’s and beyond in the: • United States • Soviet Union • Italy

  11. The Roots of Organizational Behavior 4/5 • Taylor is very influential to the study of OB: • Job redesign • Structure of organizations • Selection • Training • Motivation • Managerial control and style • His ideas commonly known as: • Scientific Management • Taylorism

  12. The Roots of Organizational Behavior 5/5 • Frank and Lillian Gilbreth: Time and Motion Studies • Eliminate workplace fatigue • Roethlisberger and Dickson: The Hawthorn Studies at Western Electric • Focus on factors of “human relations” • Focused on communication, participation, leadership • People are motivated by social as well as economic rewards • Look at group membership and how this affects behavior • These theorists were all in: • Industry as they developed theories • Time of mass change and industrialization

  13. Quick overview of different approaches to OB:The Managerialist Approach • Steams from the work of Taylor, Gilbreth, Roethlisberger and Dickson and others • The most dominant; usually taken for granted as being the only approach • From the managers point of view • Concern with: • Understanding how behavior leads to: Improved efficiency, productivity, profitability, growth • Definition is: • Investigates the impact that individuals, groups and structures have on behavior within organizations to improve effectiveness • Also known as (sort of): • Mainstream • Functionalist • Clinical

  14. Conclusions • Different approaches to OB yield different definitions • Today we have focused on a Managerial approach, next class we will explore: • Actionalist • Radical • Feminist • Racioethnicity • And do the ‘Norma Rae Exercise’ • No approach is “superior” or “correct”

More Related