Enterprise Business Process

1. Enterprise Business Process An Enterprise Information System (EIS) may be defined as any kind of information system which improves the functions of an enterprise business processes by integration. In simple words we can say, “Business refers to interaction between two parties where one is seller and another is buyer, and both are mutually benefited.” Note: every business needs to work towards maximizing value delivery to customers and creating competitive advantage. Categories of Business Processes Management Processes Operational Processes Supporting Processes Business process: ● A Business Processis an activity or set of activities that takes input to produce output and accomplish a specific organizational goal. Business processes are designed as per vision and mission of top management and design is directed towards creating competitive advantage. Design of business process directly impacts the company’s success or failure. ● ● Business process management: ● ● ● Business Process Management (BPM)is a systematic approach to improving business processes. BPM helps achieving 3E’s of business process; those are Efficiency, Effectiveness and Economy. BPM is basically set of tools, methods, techniques and procedures used to improve a business process in terms of cost, speed, quality and service. Categories of Business Processes ● The key guiding factor for any business process shall be top management vision and mission and Strategic plan. Vision and mission shall be achieved by implementing operational, support and management services referred as categories of business process. ●