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Public Works Department's Wastewater Division Performance Program Overview

This program enhances services, accountability, and employee involvement, delivering savings to ratepayers. Combining private and public sector practices, it fosters efficiency and shares savings with employees. Recent accomplishments include reduced sewer spills and financial gains. The program is in its third year, with pending FY 2009 results. An audit is underway with estimated results in January 2010.

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Public Works Department's Wastewater Division Performance Program Overview

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  1. Public Works Department/Wastewater Division’s Bid to Goal and Pay for Performance Programs October 1, 2009

  2. Goals & Description of Programs • Delivers Quality Services & Savings to Ratepayers, increasing accountability and public trust of Wastewater Division employees • Develops Competitive Budgets that beat a Private Market Proposal (PMP) developed by industry experts • Combines Bests Features of Private & Public Sector • Serves as a Performance Measurement System that develops team-oriented goals for rate-payers benefits.

  3. Other Important Aspects Public employees are held accountable to a validated competitive standard. • Employees are involved in attaining savings to ratepayers via goals that result in operational efficiency and effectiveness improvements. • Additional Savings, beyond the private market proposal, are shared on a dollar-for-dollar basis between ratepayers and the Employee Efficiency Incentive Reserve (EEIR) Program • funds team-based Gainsharing payments • employee recommended reinvestments linked to improved operations and productivity • RESULTS: improved business awareness and meaningful workforce participation in allocating organizational resources

  4. POAC (B2G) Program History • FY97: MWWD P4P Program Starts • FY98: WWTD Division Initial Public Contract Operation Agreement (PCOA) (i.e. Bid to Goal) • FY02: WWC Division PCOA • FY08: MWWD Dept-Wide PCOA

  5. Recent B2G Accomplishments • WWTD: In FY1998, there were 373 positions. In FY2009, there were 290 positions with the Division. • PRISC Study, funded with $750,000 of Bid savings in CY06. Changing mix of chemicals = est. savings of FY09 $1.7 mil. • Sanitary Sewer Spills decreased 600% from CY2000-08 (i.e. 2000:12.5/100 miles of pipe: 2008; 2/100 miles of pipe). • Currently in Year 3 of 5-Year Contract. • FY 2009 Payout Pending (April/May 2010)

  6. FY 2008 Financial Results

  7. FY 2008 Performance Results

  8. Key Audit Findings & RecommendationsMetropolitan Wastewater (First Dept-wide audit conducted for the new Bid) • Prepare reconciliations of total expenditures, out-of-scope items and encumbrances released as part of the financial reporting • Resolve contract issues with the Director’s contingency • Develop documentation for Department goals similar to that for Division goals

  9. Current Status • Wastewater Division currently in the third of a five-year program • FY 2009 results being compiled – targeted for final release in March 2010 • City Audit Committee requested the City Auditor conduct a program audit • Currently underway • Estimated results in January 2010

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