1 / 0

Enhancing Buyer-Seller Dynamics: A Comprehensive Service Orientation Guide

This guide explores the critical aspects of service orientation in real estate, focusing on buyer and seller agreements, short sale facilitation, and exceptional customer satisfaction. It emphasizes the importance of putting customers first and maximizing revenue through effective communication and relationship building. By understanding the chief economic denominator, realtors can achieve customer excitement, boost production volume, and foster long-term client relationships. Discover strategies for enhancing buyer and seller interactions while delivering outstanding service in a competitive market.

vina
Download Presentation

Enhancing Buyer-Seller Dynamics: A Comprehensive Service Orientation Guide

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. The Service Orientation Buyer Service Agreement Seller Service Agreement Short Sale Facilitation Customer First
  2. Our Chief Economic Denominator Revenue Production Volume Satisfaction Customer Excitement
  3. Achieving Customer Excitement Customer Excitement Seller Realtor Service Contract Effort
  4. Hierarchy of Consumer Engagement Housewarming Party!!! A sincere appreciative hug A letter of personal reference 90% or better satisfaction rating A successfully closed transaction Customer First Associate
  5. House Warming Party!!! A sincere appreciative hug A letter of personal reference 90% or better satisfaction rating A successfully closed transaction
  6. The Customer Excitement Multiplier Client Client Client
  7. Workload % 100 80 60 40 20 Traditional Real Estate Agent Current Clients Prospecting For New Business Customer First Associate
  8. Workload % 100 80 60 40 20 Customer First Real Estate Professional New Business Service Existing Customer Base Customer First Associate
More Related