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Market Research and Product Development. Chapter 13.2 Introduction to Business and Marketing. Objectives. Describe the kinds of market research a company may use. Identify the steps in developing a new product. The Main Idea.

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Market Research and Product Development


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market research and product development

Market Research and Product Development

Chapter 13.2

Introduction to Business and Marketing

objectives
Objectives
  • Describe the kinds of market research a company may use.
  • Identify the steps in developing a new product.
the main idea
The Main Idea
  • Businesses must know their markets to provide products that will sell.
  • They do market research to collect information and then develop products that will meet their customers’ wants and needs.
market research
Market Research

Market researchhelps businesses make decisions.

A marketing concepthelps companies to produce and market products and services that attract customers.

information about consumers
Information about Consumers

Marketers analyze and label their markets by demographics.

  • Age
  • Gender
  • Location
  • Income
how are demographics determined
How are Demographics Determined?

SalesFigures

Surveys

Sources ofDemographicInformation

The Census

Databases

information about customers
Information about Customers

A target market is a group of potential customers a business aims it products at

Once marketers know the demographics of a market, they can use market segmentationin their target marketing.

  • Division of a target market into groups of customers who have similar wants and needs
the seven steps of product development
The Seven Steps of Product Development

New products energize the marketplace.

Companies take seven steps in developing a new product.

seven steps of product development
Seven Steps of Product Development

1. Generate Ideas

2. Screen Ideas

3. Develop a Business Plan

4. Develop the Product

5. Test-Market the Product

6. Introduce the Product

7. Evaluate Customer Acceptance

step 1 generate ideas
Step 1: Generate Ideas
  • Workers often get together for brainstorming.
  • Ideas come from:
    • People from a company’s development department
    • the marketing research staff
    • outside market researchers
step 2 screen ideas
Step 2: Screen Ideas

After a list of ideas for a new product is completed, the team must evaluate each idea.

If the product’s concept seems risky, should the company ask consumers about the creative concept?

Does the new product compete with one of the company’s existing products?

How do these ideas fit the company’s mission and strategy?

step 3 develop a business plan
Step 3: Develop a Business Plan

The business plan provides a look at the market including:

  • estimated sales
  • costs
  • profit potential
  • market trends
  • competing products.
step 5 test market the product
Step 5: Test-Market the Product

Marketers need to test-marketa product after. the product is fully developed

The goal of test-marketing is to collect customers’ responses to see if the product is likely to be a success.

step 6 introduce the product
Step 6: Introduce the Product

A publicity campaign introduces the product.

The costs of launching a new product are often high.

The company has a short time in the market before competitors start developing similar products.

step 7 evaluate customer acceptance
Step 7: Evaluate Customer Acceptance

Once the product is introduced, marketers track customers and their responses to it.

the functions of marketing
The Functions of Marketing

The seven functions of marketing define all the aspects that are part of marketing.

Who are our best customers?

What new products are they buying?

How often do customers buy the new product?