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Troubleshooting Internet Connectivity for PCs

Troubleshooting Internet Connectivity for PCs

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Troubleshooting Internet Connectivity for PCs

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Presentation Transcript

  1. Troubleshooting Internet Connectivity for PCs iSquad/Support Hardware/Intel ProSet Session 1 of 1

  2. Focusing Questions • How can we use Intel ProSet to configure my computer’s wireless settings? • What are the steps I need to follow to connect to the school’s wireless signal? • Today we are going to discuss the necessary steps to successfully reconfigure Internet settings.

  3. Instruction

  4. Framing The Session • Sometimes school laptop users experience difficulty when they lose their connection to the school’s Internet.. • This is an inconvenience to both teachers and students.

  5. Teaching • “Watch me as I show you how to connect to the wireless network.” • Step 1: From the Start Menu, in ‘All Programs’, open the Intel Proset/Wireless program • Step 2: Click on the ‘ADD’ button • Step 3: Name the profile “your school name and number” • Step 4: Enter your schools SSID code. • Step 5: Intel Proset will indicate that you must enter the Security Settings. • Step 6: Change the Encryption Level to ‘64’ • Step 7: Enter the 10 digit WEP code for your school. • Step 8: Hit ‘Next’. You will see that you are now connected to your wireless network.

  6. Guided Practice • Guide participants through the process: “Now it is your turn to try it.” Follow the steps to connect to another VLAN in your building.

  7. Work Time

  8. Getting Started • Tell participants what they will be doing during their work time, and how much time they have:“Take the next 15 minutes to reconfigure the wireless settings on your laptop to these settings” • Profile Name: IS162 • SSID: DOETWAC00M001vl60g • WEP Key: 162D321002

  9. Work Time • Participants will...Step 1: Open Intel Proset • Step 2: Create a new profile and name it “My School” • Step 3: Enter the SSID code • Step 4: Enter the WEP Key • Step 5: Establish a connection to the Internet.

  10. Share

  11. Share • Ask selected participants to share some issues they faced when practicing connecting to the wireless. • Discuss how they handled these issues.

  12. How does this work address the questions that began the session? • Answers (insert answers here)