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  1. Overview • About Us • Industry Focus • Service Offerings • Technology Partners • Skill Sets • Contract Resource Management • Project / Quality Management • Ramsoft Partnership with your company

  2. Global IT Services Company Founded in 1992 US Headquarters in Southfield, MI About Us Software professionals worldwide Global Presence Local Delivery

  3. Milestones 1993 1995 1992 1997 1996 1999 1998 2001 2000 Established Client Server Consulting Practice Domestic Resource Training Center Developed RSI Founded Off Shore Operations Established International Recruitment Center Opened ERP Practice Launched Healthcare Practice Founded Global Resource Training Center Developed CRM Practice Created Dedicated Public Sector Business Unit Establishes Web/Internet Technology Practice Propelled Desktop Security Product Developed Cyber Medical Systems Acquired mCommerce and Wireless Practice Started SEAcurity Product Line Launched Virtual bench and Talent Acquirer Introduced

  4. Industry Focus Automotive / Suppliers Banking and other Financial Services Manufacturing and Distribution Healthcare / Insurance / Pharmaceutical County and State Government.

  5. Services Offerings IT Consulting Application Management Enterprise System Application Integration (eSAI) e-Business Solutions Engineering Services

  6. IT Consulting • RSI Strategic Staffing Group supplies candidates with a wide • range of skill sets and advanced training: • eBusiness • CRM / ERP / SCM - EAI • Legacy Integration / Migration • Data Warehousing and Business Intelligence • Infrastructure / Project Management • Application Development • Web Development

  7. eSAI RSI’s eSAIServices apply the best industry thinking, tools and methodologies to every integration project and issue. We offer these services at whatever level of advice or ownership you desire. Let us assess your needs and offer the optimal and implementation plan for your business needs. • Needs Assessment • Designing EAIsolutions • Custom development of connectors • Business Logic based Assessments

  8. Application Management RSI application management solutions offer the most comprehensive range of design, development and delivery. • Development • Client Server • Mainframes / Midrange • Web Application • Maintenance • Software & Application • System & Data • Networks • Enterprise Systems Management • Systems Integration • Upgrades & Maintenance • Development & Deployment

  9. Web Technologies • B2B / B2C • ePortal • Extranet / Intranet • Web Development • Content Management • ERP / CRM / SCM • mCommerce • WAP / PDA • Business Portals • Mobile Marketplaces • Web Integration eBusiness Solutions RSI has assisted and continues to build advanced technology solutions in the area of web, internet technologies & mCommerce for businesses looking to integrate advanced technology into their core business practices.

  10. Engineering RSI provides a broad range of integrated solutions and Staffing RSI services cover all aspects of: · CAD/CAM/CAE/PDM/PLM · Product Design, Development · Modeling, Analysis & Simulation  · Advanced Engineering  · Program Management  · Virtual Prototyping &Visualizing · Process improvement

  11. Technology Partners

  12. Application Management Engineering COBOL, PL/1, CICS, IMS, DB2, UDB, SQL, AS 400, Lotus Notes PowerBuilder, Sybase, Oracle, Informix, SQL Server, Sybase, D2K, VB, VC++, Visual Fox Pro Enterprise Solutions Business Intelligence PeopleSoft Oracle JD Edwards SAP Lawson Siebel Clarify eSAI Oracle SAS Informatica Business Objects Cognos Vitria BEA MQ Series WebMethods TIBCO Skill Sets E-Commerce E-Skills : EJB, JSP, Servlets, JAVA, Visual J++, ASP, COM/DCOM, Active X, VB, VC, C++, Rational Rose, CGI/Perl, CORBA, Visual Age, HTML,DHTML,XML,VBScript e-Security : Verisign, PKI Content Management : Broadvision, Vignette, Team Site App Servers : I-Planet, WebSphere, WebLogic, Lotus Domino, ATG, Vignette Web Servers : Apache, Lotus Domino,Netscape, MS Site Server, MS IIS Database Servers : DB2, UDB, Oracle, SQL Server, Sybase, Informix CATIA, IDEAS, U, Pro-E Hypermesh, Nastran, ADAMS, LS-Dyna 3D, MADYMO, Fluent CFD, ABAQUS, LabView, ANSA, iMAN Windchill, Metaphase

  13. Resource Management • Ramsoft Resource Management Overview • Resource Acquisition and Management Process

  14. Contract Resource Management Methodology Contract Resource Management Solution Client Hire Existing Staff (if required) Recruit New Talent Candidate Matching Job Order Mgmt Provide Extensive Benefit Package Technical Management Financial Administration Timecard Verification Long Term Planning Cash Settlement

  15. Ramsoft Resource Management Methodology Startup Phase Planning Phase Development Stage Steady State Phase Continual Improvement Phase Value Addition Phase

  16. Startup Phase Deliverables Establish Work Environment Infrastructure Setup Review Standards & procedures Support Handbook Devise Project Controls Control Forms & Checklists Plan & Schedule Staff Training Training

  17. Planning Phase Deliverables Project Plan Project Plan Resources Plan Hardware, Software & Human Resources Implement Project Controls Control Forms & Checklists Plan & Schedule Staff Training Training Course Plan

  18. Development Stage Deliverables Program Support Problem Management Maintenance Corrective to Preventive Maintenance Program Plan Program Plan Metrics Plan & Schedule Staff Training Ongoing Training

  19. Steady State Phase Deliverables Provide Application Support Management Monitoring Process Request Technical Support Perform Project Reporting Problem Logs & Status Reports Provide Staff Support Training Kit

  20. Continual Improvement Deliverables Classroom Training On the Job Training Learning from History Program Knowledge Develop / Revise Procedures Resource Mgmt Documentation Implement Problem Management Procedures Call - Kit Analyze new and existing tools Update Resource Document

  21. Value Addition Deliverables Problem Analysis Causal Analysis Process Analysis Process Automation Project Analysis Project Metrics Preventive Maintenance Pro - Active Action

  22. Process Management • Project Management • Recruitment Process • Quality Management • Quality Assurance • Life Cycle Overview • Life Cycle Detail • Change Management

  23. Project Management

  24. Global Delivery Cycle

  25. Recruitment Process • Step 1. Candidate Identification -. a Prospect passive candidates b On-going relationships with existing candidates C Stay connected with previous candidates • Job postings • Internet recruiting • Job Fairs recruiting • Special Interest Groups H Extended web search Step 2. Prescreen Interview RSI Recruiter to determine if a potential candidate is a possible fit for customer needs. Determine Suitability Step 4. In-Person Interview – Senior Ramsoft Recruiter and our Senior In-house Project Managers technically screen candidates that have made it through the pre-screen interview. This is done only after a potential candidate has been through a thorough technical evaluation. Step 3. Technical Evaluation– RSI evaluates candidates technical abilities by using online testing systems as needed utilizing multiple/appropriate resources.

  26. Recruitment Process Step 5. Background checks – RSI requires all candidates to provide at least three professional work references. The references are done in great detail to determine if the candidate will be a fit for the needs. In addition to this we will do a background checks and educational verification as needed Step 6. Once a candidate has been through our recruitment process they are then forwardedto our clients. Reduce workload and some steps to our clients Increase success rate with more suitable and optimal resources

  27. Quality Management

  28. Quality Assurance

  29. Life Cycle Overview

  30. Core Process INITIATION Life Cycle Detailed Planning Processes Initiating Processes Core Processes Executing Processes Activity Sequencing Scope Planning Core Processes Schedule Development Activity Definition Project Plan Execution Activity Duration Est. Scope Definition Resource Planning Facilitating Processes Team Development Information Distribution Cost Budgeting Project Plan Development Cost Estimating Scope Verification Quality Assurance Facilitating Processes Quality Planning Comm. Planning Risk Identification Risk Quantification Risk Resp. Development Organization Planning Staff Acquisition Controlling Processes Core Processes Closing Processes Performance Reporting Overall Change Ctrl. Core Processes Facilitating Processes Contract Closeout Admin Closeout Scope Change Ctrl. Schedule Change Ctrl. Cost Ctrl. Risk Resp. Ctrl.t Quality Ctrl.

  31. Change Management

  32. Success Stories • Automotive • Healthcare • Biotechnology • Financial • Select Project Experience • Select Clients

  33. Automotive Experience Ford Motor Company - Apprentice Administration SystemFord wanted a completely web enabled, integrated application that would track the entire process of any Ford employee, at any Ford plant, going from an apprentice to a Journeyman. The Ford Apprenticeship  Tracking  Project is  a  web-enabled  application that interfaces with Ford’s LDAP security system. It has been designed and built for the specific tracking process in which Ford  utilizes in tracking every Ford apprentice, nation-wide through their four year  apprentice training program, which upon completion allows a Ford apprentice to become a Ford Journeyman. Currently there are three modules to the application - Waitlist Administration- Active Apprentice Administration- Archived Records The application was built with Java, ASP, Java Servlets, HTML and will interface with the LDAP Ford security systems and the data will be housed in a Microsoft SQL Server 7.0 database. .

  34. Automotive Experience • Ford Motor Company – Instructors Scheduling & Payment Systems  • Ford Motor Company required a system that maintains tracking systems for their instructors, classes and payment schedules. Ramsoft developed a system that: • Maintained the class schedules- Maintained instructor/teachers experience letters, educational background,credentials- Maintained the availability of the teacher- Maintained any other conflicting schedules- Tracked by instructor, by class, by seniority of the instructor etc.- Generated the time and billing information • Ford Motor Company – Touch Tone Registration System • The project Ford Motor Company required entailed designing, developing and launching a new Touch Tone Registration System and Voice Response Unit, which supports more than 250,000 employees and suppliers of Ford Motor Company • - The voice response system was developed for the customer’s interface- This system enables callers to enroll, cancel, and listen to the training program- The System boxed the confirmation letter of the callers activity to the fax # provided at the time- The System bills to the appropriate department- The System scrutinized the class eligibility and pre-requisite eligibility and several other functionalities.

  35. Healthcare Experience Medifinity – EMR • Medifinity wanted an application to market to clinical physicians. After • retrieving functional specifications they set their site to find the partner to • deliver the technology that partner was RSI. • The Medifinity EMR is a LAN based Electronic Medical Record that is HIPAA • compliant and has a Web interface so physicians can view vital records away • from the office. • Modules Developed by RSI: • Logon • Management Console • Document System • Prescription • Messaging • Search • Dictation • Appointment

  36. Biotechnology Experience Bio-Rad Biotechnology When BroadVision and Bio-Rad needed the search functionality built into there existing B2B portal, they turned to RSI to analyze, build and test this component. Bio-Rad Laboratories has remained at the center of scientific discovery for more than 40 years by providing a broad range of innovative tools and services to the clinical diagnostics and life science research markets. The company is world renowned among hospitals, universities, major research institutions, biotechnology and pharmaceutical firms for its commitment to quality and customer service. It has built strong customer relationships that advance research and development efforts and support the commercialization of new technology, especially in the high-growth fields of genomics, proteomics, biopharmaceutical discovery, food safety and biotechnology education.

  37. Financial Experience MoneyApp.com – Financial Portal MoneyApp.com is a Web-based business-to-business ("b2b") Internet application that enables financial service providers to provide significant value to customers by providing them a tool to manage their personal finances. By utilizing the Web, MoneyApp offers personal financial management technology that benefits both financial institutions and end-users. Financial institutions offering MoneyApp effectively enable their customers to manage all of their financial accounts online from any computer at a single branded site with one password. The application allows users to automatically download data from various accounts online into their MoneyApp ledger through a process called account aggregation. Users can manipulate that data for categorization, analysis, decision support and many other services.

  38. Detailed Experience • On-Site / Off-Shore Mainframe based Application Management (Financial) • Retail Banking Application - Deposits, Loans and Investments • Developed and maintained over 20 years • PL/1 and IMS DB / DC environment running on mainframe • On-site / Off-shore model • Establishment of methodologies for Knowledge Transfer, Synchronization of work between On-site and Off-shore • Internet Banking System - Retail Banking Migration from Legacy Internet to Scalable Architecture • Retail Banking Products - Credit Cards, Loans, NRI Banking • Runs on Netscape Enterprise Server, CGI Scripting, Unix/C Socket programs • Host back-end applications on Oracle/Pro*C Connected through MLI Messaging Interface • Performance, Scalability Issues, Cumbersome Maintenance and Poor Market Reach • Migrated to BEA Weblogic Application Server (J2EE) with • Enriched presentation layer - iPlanet Web server • Business components as EJBs , Open connectivity in place of X.25 link with Security - SSL, multiple firewalls, dual encryption

  39. Detailed Experience • On-Site / Off-Shore Mainframe based Application Management (Financial) • Retail Banking Application - Deposits, Loans and Investments • Developed and maintained over 20 years • PL/1 and IMS DB / DC environment running on mainframe • On-site / Off-shore model • Establishment of methodologies for Knowledge Transfer, Synchronization of work between On-site and Off-shore • Internet Banking System - Retail Banking Migration from Legacy Internet to Scalable Architecture • Retail Banking Products - Credit Cards, Loans, NRI Banking • Runs on Netscape Enterprise Server, CGI Scripting, Unix/C Socket programs • Host back-end applications on Oracle/Pro*C Connected through MLI Messaging Interface • Performance, Scalability Issues, Cumbersome Maintenance and Poor Market Reach • Migrated to BEA Weblogic Application Server (J2EE) with • Enriched presentation layer - iPlanet Web server • Business components as EJBs , Open connectivity in place of X.25 link with Security - SSL, multiple firewalls, dual encryption

  40. Detailed Experience • On-Site / Off-Shore Mainframe based Application Management (Financial) • Retail Banking Application - Deposits, Loans and Investments • Developed and maintained over 20 years • PL/1 and IMS DB / DC environment running on mainframe • On-site / Off-shore model • Establishment of methodologies for Knowledge Transfer, Synchronization of work between On-site and Off-shore • Internet Banking System - Retail Banking Migration from Legacy Internet to Scalable Architecture • Retail Banking Products - Credit Cards, Loans, NRI Banking • Runs on Netscape Enterprise Server, CGI Scripting, Unix/C Socket programs • Host back-end applications on Oracle/Pro*C Connected through MLI Messaging Interface • Performance, Scalability Issues, Cumbersome Maintenance and Poor Market Reach • Migrated to BEA Weblogic Application Server (J2EE) with • Enriched presentation layer - iPlanet Web server • Business components as EJBs , Open connectivity in place of X.25 link with Security - SSL, multiple firewalls, dual encryption

  41. Select Project Experience • Superior Plastics – QS/ISO 9000 System Implementation • Perry Drug Store / Rite Aid – Manpower Management System • HSBC – Mainframe to web interface • HSBC – Legacy to web integration • Pioneer Funds – eCommerce application development • Monsanto – SAP SD, MM Implementation • Lucas Body Systems – Full Cycle Inventory Systems • TRW – Inventory Management System

  42. Select Project Experience • PHD - CAD2Web Application for an international power transmission manufacturer • Horizon Software International, Inc.- Custom software development upgrade • MacroSoft Computer Products – Customer Order Fulfillment System • Flexible Plan Investment Company – Automated Interactive Dial-up System • State of Michigan - Appellate Defender Legal Resource Tracking System • State of Michigan - Appellate Defender Record Storage & Retrieval System

  43. Advantage Ramsoft Diverse capabilities • 24/7 Operations / Recruiting • Robust Project Managemen`t • 25-50% Savings Process • Proactive / Automated / Effective Recruiting Process • Passive Candidate Recruiting • Right Sourcing / Relocation Adaptability • Strong Management / Delivery organization • Well defined program Management Process • Focus on building long term relationships • Building industry / technology expertise • Strong Knowledge Management Process Culture of Quality Strong customer focus • Stringent Recruiting Process • Continuous Improvement • Adherence / Adaptability to Customer needs • Suitability Assessment Superior execution • Comprehensive Solutions offering • Deep skills on broad spectrum of technologies • Ability to rapidly scale up/down • Effective Mobilization of resources

  44. Partnership Value Proposition • Enhanced IT Expertise • Increased Knowledge base • Cumulative Experience • Skill Enhancement • Teamwork / Innovation • Joint Quality Initiatives • Nimble and Cost Effective • Complimentary Tool/Skill Sets • Project based Focus • Minority / Diversity Participation • Venture into new technologies • Strong Delivery Focus • Complimentary Strengths • Increased Geographic Coverage • Best Practice Utilization 29777 Telegraph Road – Suite 2650 – Southfield – MI – 48034- USA 248.354.0100 Phone – 248.354.3626 Fax - www.ramsoft.net

  45. Partnership Results to Ramsoft • Broader Reach • Maximum utilization of resources • Increased Visibility • Can utilize Ramsoft’s full strengths / capabilities • Strong Mentor / Partner • Enhanced Stability • Cross Training Opportunities • Opportunity for Growth • Global Client Base / Opportunities • Opportunity for skill enhancements / Innovation 29777 Telegraph Road – Suite 2650 – Southfield – MI – 48034- USA 248.354.0100 Phone – 248.354.3626 Fax - www.ramsoft.net