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Telecommunication Solutions. www.hermes-softlab.com. HERMES SoftLab (HSL). European-based company specialized in software & e-business solutions telecom e-Banking data & storage management network & systems management Web services

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slide1

Telecommunication Solutions

www.hermes-softlab.com

slide2

HERMES SoftLab (HSL)

  • European-based company specialized in software & e-business solutions
    • telecom
    • e-Banking
    • data & storage management
    • network & systems management
    • Web services
  • Value-added engineering for leading high-tech vendors
  • Highly qualified international staff – 550 employees
slide3

Campuses & Client base

Worldwide network of sales & software campuses

  • Stuttgart, Vienna,
  • Budapest, Sarajevo
  • Mt. View, CA

International blue-chip vendor & client base

Hewlett-Packard

Ericsson

Agilent Technologies

Sixt

slide4

Milestones

  • HSL established by four partners.

1993HP & HSL partner on Omniback II product line and the HP OpenView family of products.

1997 World Economic Forum honors HSL as top performingCEEGlobal Growth Company.

  • HSL awarded ISO 9001/TickIT Certification from British Standards Institute.
  • Winner of the European Marshall Award sponsored by Citibank and theWall Street Journal Europe.
    • Finalist of the European Quality Award confered by theEuropean Foundation for Quality Management.
  • HERMES SoftLab becomes a joint stock company.
  • 2000 HSL acquires ZASLON, a pioneer ine-Banking solutions.
slide5

Services & products

  • Services:
  • Vendor- R&D Acceleration
  • End User-Integration, Implementation, and Consulting
  • Products:
  • Various Distribution

Financial

Mobile/Telecom

Storage

M-Ticketing

Network & System Management

Embedded

Web Services & e-Services Technology

slide6

Telecommunication Solutions

  • HSL is a provider of innovative software services and products to mobile operators.
  • HSL is committed to helping mobile operators achieve competitive and technical advantages.
  • Experts in the field of embedded systems in the telecommunication industry.
slide7

Strategic areas

  • Focused on the mobile providers market
  • Early developers of mobile data service provisioning for European mobile operator with SSM platform
  • Productize technologies developed for mobile operators
  • Complement HSL offer with consulting and implementation services
slide8

Telecom Key clients

  • Ericsson – Sweden
  • Agilent Technologies GmbH
  • Hewlett Packard Consulting (HPC)
  • Mobitel – leading Slovenian mobile operator
  • Westel 900 – Hungarian mobile operator
  • Ericsson - Austria
slide9

Mobile phone generations

Network Technology

Data Services

IP / VOIP to handset, IP core networks. IPV6

Efficiency/cost/scalability gains, rather than major capability changes

Broad range of mobile services in consumer devices, high-speed data (128 Kbps), mobile multimedia

SS7, CDMA2000, EDGE,

Wideband CDMA, IP network core. IPv.4

IP packet data, GPRS, 3GPP2, A.S001

“Always on” apps.,

packet data (50 Kbps),

increased device

diversity,

limited

multi-

media

Voice, slow data (9.6 Kbps), WAP...

TDMA,

CDMA,

GSM

Analog

Analog

4G

3G

2.5G

2G

1G

1980

2000

2002

2010

Source: Gartner Research

slide10

Development of mobile networks

First-generation (1G): Analog and data transmission via modemsSecond-generation (2G): the current generation - mobile networks with digital circuit-switched connections for voice and data, only low-speed data 2.5-generation (2.5G): technologies such as GPRS support packet-switched medium-speed data, providing a much-improved application platform with reduced latency, asynchronous applications and the potential for “always on” applications with data charged on a per-packet basis rather than on a connection-time basis.Third-generation (3G): to be deployed in 2002 and offer higher data rates(realistically around 100 Kbps to 300 Kbps), sufficient for more data-intensive and multimedia applications; core of a 3G network likely to be IP-based.Fourth-generation (4G): still an ill-defined concept; likely to involve efficiency improvements and ubiquitous use of IP for voice and data.

Source: Gartner Research

slide11

Industry trends

What Is Driving the Mobile Phenomenon

Economics

Social Trends

Airtime cost, device costs (e.g., $35 phone

chip sets by 2005,

disposable phones)

Fashion: the “always on”

generation, entertainment,

electronics as a lifestyle accessory.

WAP, iMode, J2ME, Bluetooth, location-sensing, 2.5G, 3G networks

Anywhere, anytime commerce, cost reduction/self service, bridge supply chain gaps

Technology

Business Needs

Source: Gartner Research

slide12

HSL Milestones

1998 Initiated development of SW solutions for the telecom industry.

1999 52 engineers, 3 key clients & over 10 projects

2000 95 engineers, 6 key clients & over 15 projects

2001 Development of SW infrastructure and services to provide mobile operators m-commerce, mobile Internet and multimedia capabilities in an environment where mobile devices are ubiquitous.

slide13

Telecom expertise

  • Specialized in areas:
    • Mobile Internet
    • Speech technology
    • Monitoring and controlling applications
    • Value-added services
    • Mobile services provided by Smart Service Mediator (SSM) platform
  • R&D in 3rd generation mobile technologies
slide14

Smart Service Mediator (SSM)

An open, extensible platform for mobile data services solutions.

CRM/Billing

Mobile Operator

Database

E-M-Service Providers

Billing Info

Bank

Mobile

Telephone

Network

Authorization/

Database

Synchronization

Counters

Push

dispatcher

e-Comm.

Database

Internet

Push

Push

SSM

Stocks

Fixed

Telephone

Network

HTTP/HTTPS Pull

INFO

Users

slide15

SSM Platform

ContentAggr.

Service & Content Providers

Chat

Email

Info

Easy and EconomicalExtensibility

Portals

WapP

WebP

VoiceP

Quiz

IH

Banks

SMS2V

DM

MaCs

IPB

Games

SME

SSM SDK

SSM Client Apps

SSMSERVICES

BILLING

CRM

TRANSPORT

GP

Presence and Location

SSMChannelManagement

SMS

WAP

HTTP

VOICE

POP3

e-speak

slide16

Mobile Users / Wireless Mobile Computing appliances

Voice Portal

SMS

VOICE/TEXT

WAP

Profile Management

Billing

Security modules

High Availability

INTERNET

e-speak

Service Providers / SDK

HSL Voice Portal

Voice user interface enables:

  • SMS messages to Voice
  • “Listening access” to messages & Web-based info and services
  • Available anytime, anywhere
mobitel case study ssm platform

SMS

VOICE/TEXT

WAP

Mobile Users / Wireless Mobile Computing appliances

e-speak

INTERNET

SSM PLATFORM

Profile Management

Billing

Security modules

High Availability

Service Providers / SDK

Mobitel case studySSM platform
  • SSM platform provides mobile users instant access to mobile commerce and wireless Internet transactions, enables billing processes for SMS, WAP, Internet
  • and Voice based services.

SMS

SMS

Mobile

customers

Mobile operator

Service providers

Mobile Service Providers

Voice

slide18

Mobitel case study

Value-added services

  • MOBI-SMS
    • Providing informationfor Mobitel SMS info service
  • MOBI-Imenik
    • Phone directory on SMS
  • MOBI-Beleznica
    • Mail service for mobiles
  • MOBI-Igre
    • Games over SMS
  • MOBI-SAT
    • Implement different Value Added Services
  • MOBI-FRS
    • Application for financial commercial operation in Mobitel
  • MOBI-C3
    • Customer call center
  • MOBI-IPG
    • Phone help system for call center
  • MOBI-VRT
    • Virtual Telephone

LATEST ACHIEVEMENTS

FINANCIAL SOFTWARE

MOBILE OPERATOR

  • MOBI-VT
    • Speech Technology (IVR; Text < > Speech)
  • MOBI-MaCS
    • Monitoring and Controlling applications
  • MOBI-CA
    • Certificate Authority
  • MOBI-Info
    • Content providing system
  • MOBI-WAP
    • WAP PORTAL
  • MOBI-Research
    • Various research prototypes, feasibility studies, proposals, external reference specifications, investigations
  • MOBI-Framework
    • SSM – Mobile Middleware

CALL CENTER SOFTWARE

VALUE-ADDED SYSTEM

FOR MOBILE OPERATORS

PRE-PAID SYSTEM

MOBILE OPERATORS

  • MOBI-I
    • Filling pre-paid account over the internet
  • MOBI-EON
    • System for pre-paid users paying via credit card
  • MOBI-II
    • Invoice list on the internet
slide19

SMS

VOICE/TEXT

WAP

Mobile Users / Wireless Mobile Computing appliances

INTERNET

e-speak

SSM PLATFORM

Profile Management

Billing

Security modules

High Availability

Service Providers / SDK

M-Ticketingcase study

Voice & Internet browsing for event viewing,

ticket reservations and purchasing.

slide20

SMS

VOICE/TEXT

WAP

Mobile Users / Wireless Mobile Computing appliances

INTERNET

e-speak

SSM PLATFORM

Profile Management

Billing

Security modules

High Availability

Service Providers / SDK

e-Sixt Case Study

Sixt Rent-a-Car transformed into online car rental, leasing & tourist service

Amadeus Global Distribution System

Sixt legacy system