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ANPI VIP Hosted Unified Communications

ANPI VIP Hosted Unified Communications

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ANPI VIP Hosted Unified Communications

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  1. ANPI VIPHosted Unified Communications 2014

  2. Company Overview

  3. Company Snapshot Established 1996 18+ years experience as a service providerto telephone companies, wireless service providers and carriers nationwide ~$123 million revenue Serves roughly 800 carriers andindependent RLECs Transports billions of minutes on a private nationwide IP network

  4. Dave Lewis, CEO 18 years ago, Dave Lewis was a partner in the telecommunications firm GVNW. With the passing of the Telecommunications Act of 1996, Dave’s rural-based ILEC customers were finally able to sell long distance services. The challenge, though, was to buy LD at a price low enough to be competitive. To overcome this hurdle, Dave came up with a simple idea. If the ILECs would work together, they could create enough scale to buy LD at a better wholesale rate — and ANPI was born.

  5. Executive Team Profile Mike Cromwell Chief Sales Officer 20+ years in industry — VP oversight experience in sales, operations and marketing. SVP XO Communications, Regional VP and other sales management positions at Global Crossing. Dave Lewis Chief Executive Officer Nearly 30 years’ experience in the telecommunications industry. As the conceptual founder of ANPI, LLC, developed the business plan and directed all aspects of its operations and strategic focus from inception, including all critical aspects of the organization’s transformation from a switchless reseller to a facilities-based provider of integrated communications solutions. Randy Lemmo Chief Operations Officer 22 years in industry — pricing, customer support, network, routing and carrier relations. Wholesale P/L. COO ANI, VP of Operations positions with NOS and ILD Telecom David Byrd Chief Marketing Officer 25+ years in technology industry, EVP/CMO of Broadvox, VP positions with Telcordiaand HP Ram Narayanaswamy Chief Information and Technology Officer 25+ years in software, technology, system automation and product development. CTO of 8x8,, Nextanceand Sun Microsystems Joe O’Hara Chief Financial Officer 13 years in industry. MBA in finance, CPA/ABV. Direct oversight of building and operating ANPI’s corporate finance and regulatory operations

  6. Our Investment in Hosted UC The Hosted UC business is such a great opportunity — for ANPI and our partners — we invested the dollars, resources and time necessary to do things right. Since 2012, ANPI has: • Invested $8–10 million • Hired dozens of best-in-field professionals, from developers to marketers to customer experience experts • Partnered with best-in-class software and systems companies, including BroadSoft, Sonus and Polycom • Created the ANPI Innovation Center in the Silicon Valley complemented by a development hub in Chennai, India • Strengthened our nationwide IP network and installed geographically redundant BroadWorks implementations for both robustness and capacity

  7. The Investment Has Already Paid Off Almost two years of dedicated effort has resulted in a product, feature set and support system of which we can all be proud. • Full-featured, fully integrated Hosted UC solution • The only purpose-built platform for carriers • A more robust platform to handle almost any issues • Higher availability • Better quality • Improved OSS/BSS • Widget-based Customer Administration and Partner Portals • Auto Provisioning • Industry leading support across the board

  8. Business Communications Today • Multiple communication modalities • Different interfaces and technologies • Lack of integration • Often heavy end-user CAPEX, inevitable technological obsolescence Environment: Chaotic, Cost-conscious, Fragmented and Demanding

  9. Hosted UC Business Drivers Future-Proof Processes, Services and Applications

  10. Unified Communications Integrated Communications Voice, data and Internet Voicemail, email and messaging Video and desktop sharing Audio, web and video conferencing Hosted Fax and Fax Line support Call Recording Business Convergence Networks and systems Software and applications Processes Real-Time Presence, VoIP and IM Collaboration Team spaces, share files and desktops Centralized Control and Management

  11. ANPI VIPHosted Unified Communications Solution Hosted IP PBX Unified Messaging Integrated Mobility Purpose Built OSS/BSS Collaborate. Innovate. Deliver.

  12. VIPremier • VIProfessional • VIPrecision • VIPrimer ANPI VIP ANPI VIP Seat Options Key Features • Complete PBX Feature Set • Auto Attendant; Music on Hold; Hunt Groups • Call Recording and Storage • Unlimited Local and Long Distance Calling Options

  13. Unified Communications Unified Messaging • Voice to eMail • Fax to eMail Presence and Instant Messaging Collaboration • Audio Conferencing • Web Meeting • Video Conferencing • Desktop Sharing

  14. Collaboration • Instant Messaging (Chat) • Presence • Desktop Sharing • Call Handling from the embedded softphone client • Web Collaboration • Unique bridge number and moderator controls • Scheduling • Outlook Calendar Integration

  15. Integrated Mobility Available on PCs, Macs, iPhone, iPad and Android Connect across LTE, 3G, Wi-Fi and Mi-Fi networks Anytime, Anywhere, Any Device

  16. Use Case Demonstrations

  17. Portal Demo

  18. Customer Administration Portal Intuitive Navigation using widget Technology Personalized User Experience Dashboard Centric Real Time Updates Mobile Access FAQ/Documentation

  19. Sales Order Portal

  20. ANPI TCO vs. Avaya, Cisco and ShoreTel25 Users for 1, 3 and 5 Years Notes: 1. Avaya, Cisco and ShoreTel were quoted by authorized VARs to match ANPI VIP features. 2. TCO calculations include servers, licenses, phones, installation, training, support, power consumption and maintenance.

  21. Premier Partner Program Financial Incentives • Generous commissions paid monthly • SPIFFs with every sale increasing with the customer commitment • Quarterly awards • Best-of-Year Award Support • Experienced and dedicated channel manager support • Certified sales and network engineers to provide assistance withsolution development and design, quoting, installation and sales support • Outstanding customer service with multiple levels of support and escalation • Post sales Account Managers and Customer Care

  22. Premier Partner Program Tools • Online quoting tool to qualify opportunities • Generate and customer proposals • Agent Portal • Customer Administration Portal Marketing • Digital Marketing consultation • Lead generation and management • Sales activity tracking • Marketing collateral • Market Development Funding • Co-marketing campaigns

  23. Premier Partner Program Online Training • Self-service courses • Video instruction • How-to guides • Product webinars • APP webinars Regional Training • Lunch ‘N Learn • Video conferences • Onsite training by regional channel managers Sales Training • Value proposition delivery • Sales process management • Sales enablement • Closing techniques

  24. Program Differentiators Work with a company that has: • 18 years of telecommunications experience, profitability and a market leader among rural ILECs • Nationwide private IP network built to support carrier customers — fully redundant, geographically-dispersed and supported by a 24x7 Network Operations Center • Online quoting, prospecting, ordering, customer and commission management portal for agents • Innovative technology to support automated flow through provisioning and simplified delivery process • Customer Administrative Portal that can be personalized for every user • Training videos, how-to guides, marketing collateral, white papers, qualifying tools and much more…

  25. ANPI Premier Partner Program 360o