What is an High Performance Team?

1. What is an High Performance Team? • a group of people with specific roles and complementary talents and skills, aligned with and committed to a common purpose, who consistently show high levels of collaboration and innovation, that produce superior results. • Tightly-knit, focused on their goal and nothing else.

2. So devoted to their purpose that they will surmount any barrier to achieve the team's goals. • People are highly skilled and are able to interchange their roles. • Leadership within the team is not vested in a single individual, taken up by various team members, according to the need.

3. Have robust methods of resolving conflict efficiently-No roadblock to achieving the team's goals • Shared norms and values within the team. The team feels a strong sense of accountability for achieving their goals. • Team members display high levels of mutual trust towards each other.

4. High Performance Teams What Drives High Performance? • Individuals functioning at their maximum and working as a team. • If a company values responsibility and accountability but management doesn’t abide by them – employees do the same e.g., Business owner – profit in 5 years – employer not pro-active – don’t respond.

5. Characteristics of High Performance Teams:- • Clear cut understandingof goals and a belief that the goal embodies a worth while / important result - techl/ and inter-personal skills • High mutual trust among members, loyalty and dedication to team, willing to expend extra ordinary energy to achieve team goals. • Good Communication – healthy feed back ( behaviour not person)-Stephen Covey

6. Flexible and continually make adjustments. • Effective leaders who • Help clarify goals • Increase self – confidence of members • Motivate to follow through difficult times • Coach and facilitate

7. Supportive climate • Infrastructure • Understandable measurement system • Recognition and reward • Supportive Human Resources Team

8. Three Things Today’s Manager’s Should Remember:- • All success in an enterprise comes from valuing and engaging people • Best leaders believe in Power and Potential of Ordinary people • RM & T available to every Company. The only thing that separates winners from losers will be the quality characters, training and commitment of the work force

9. Only commitment counts • Give people light and they will find their way • People tend to support best that which they help create (participation in decision making -Ashta Vakra)

10. 7 Habits of HPT/EOTeams • Extra-Ordinary Teams have a Leader • Extra Ordinary Teams Quantifiable goals • Extra Ordinary Teams well-defined roles • Extra Ordinary Teams share resources • Extra Ordinary Teams communicate effectively • Extra Ordinary Teams are 100% committed • Extra Ordinary Teams discourage big egos

11. High Performance Environment (5 Retention Strategies) • Competitive, stressful workplace • Mediocrity is disdained and failure intolerable What to do to retain them? • Hire retainable employees • Plan careers, don’t fill roles • Make Retention Personal • Get to the heart of underperformance • Invest in your line Managers “Employees don’t quit Jobs” The quit Managers”