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University of Houston Windows 2000 March 2, 2001

University of Houston Windows 2000 March 2, 2001. Fouty: Change Title slide to show budget presentation to ITCC Also, is that the way you want your title presented. Spell out?. Division of Information Technology Windows 2000 Project Team Mary Dickerson, MCSE, Project Leader.

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University of Houston Windows 2000 March 2, 2001

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  1. University of HoustonWindows 2000March 2, 2001 Fouty: Change Title slide to show budget presentation to ITCC Also, is that the way you want your title presented. Spell out? Division of Information Technology Windows 2000 Project Team Mary Dickerson, MCSE, Project Leader

  2. Presentation Overview • Overview - UH Environment • Project Team Lifecycle • Lessons Learned

  3. UH Environment Overview The University of Houston System includes: • UH Main Campus • UH-Downtown • UH-Clear Lake • UH-Victoria • UH-Fort Bend Plus, 4 off-campus learning institutes: West Houston Institute at Cinco Ranch, the North Houston Institutes, UH System at Fort Bend, and the University Center (The Woodlands)

  4. UH Environment Overview • 14 Colleges • 8 Administrative Divisions • 32,000 Students • 4,000 Faculty & Staff The UH Main Campus includes:

  5. UH Computing Environment Overview • Network Infrastructure • Windows Domain Infrastructure

  6. Network Infrastructure: Current environment Network design • consists of a flat, bridged configuration currently undergoing conversion to a routed, sub-netted configuration DNS • Currently handled by 3 Unix\Linux machines • Structure includes DNS resolution for some of the other UH campuses DHCP • Currently handled by 2 Linux machines • Available for campus-wide use • Utilizes two non-overlapping scopes for address assignment

  7. Current Domain Model – IT Supported Domains

  8. Characteristics Current Domain Structure • Multiple domains with one or more administrators • No way to sub-divide domain management • Multiple trust relationships without uniformity…increased opportunity for problems • IT responsibilities encompass both Academic and Administrative domains, but not campus-inclusive

  9. Project Team Lifecycle • Internal IT Focus: Formation of IT Windows 2000 Project Team • Team Focus: Desktop Issues • Team Focus: Infrastructure Issues • Team Split Focus: Desktop vs. Infrastructure • External IT Focus: Relating to the Campus Community

  10. 1. Internal IT Focus Windows 2000 Project Team • Team Members • Product Education • Mission Statement

  11. IT Project Team Members Support Center Software Services Student Labs NPDG OSG Information Services SDR MIS PeopleSoft

  12. Project Team Education • MS Product Overview Highlighting Deployment Issues • Independent Research • Key Documentation: • “Planning for Windows 2000 in the Enterprise, Scenario-based Deployment Guide” Windows 2000 Server Technical Notes, Microsoft TechNet - October 1999

  13. Team Mission Statement • Review the existing IT environment • Identify IT goals • Evaluate Windows2000 features in respect to existing environment and IT goals • Develop a prioritized list of deployment objectives and identify critical areas • Identify internal and external resources available for deployment • Determine appropriate plan and timeframe

  14. 2. Team Focus: Desktop • Media Relations • Training • Configuration Testing

  15. Media Relations Goal: General User Education • Creation of UH Windows 2000 Web site http://www.uh.edu/windows2000 • Campus Statement Prior to Product Release: “Windows 2000 Project Plan” • Windows 2000 Article Series in IT Newsletter

  16. Training Goal: IT Support Staff Education on Limited Budget • Custom class for Trainers, Documentation specialists and Support team leaders based on MOC 1554 & 1574 • Instructor-led training to IT support staff (Call center staff and distributed support staff)

  17. Configuration Testing Goal: UH-Specific User Deployment Information • Creation of Test Lab • UH-Specific Application Testing

  18. 3. Team Focus: Infrastructure Issues Win2K Project Team • Identification of Design Concerns • Executive Briefing for IT Management

  19. Identification of Design Concerns Goal: Roadmap to AD Implementation • MS 2-Day Jumpstart Deployment Overview • Deliverable: MCS Windows 2000 Assessment Document

  20. Executive Briefing for IT Management Goal: Management Education leading to Statement of Support and Direction • Presentation • White paper

  21. IT Executive Briefing Presentation Overview • MS Windows 2000 Product Overview • Introduction to Windows 2000 Project Team • Analysis of Windows 2000 with Respect to Current and Planned IT Services • Metamorphosis: Scope of Windows 2000 Project and Management Commitment • Conclusion

  22. Analysis of Windows 2000 Current and Planned IT Services • Distributed File and Print Services • Web Services and Streaming Media • Account Management (Central Account Creation), Single Sign-on, Security • Directory Services and Distributed Management

  23. Analysis of Windows 2000 Increased Performance and Reliability • Distributed File & Print Services • Web Services and Streaming Media

  24. Analysis of Windows 2000 Infrastructure Architecture • Account Management (Central Account Creation), Single Sign-on, Security • Directory Services and Distributed Management

  25. Scope of Windows 2000 Project Windows 2000 Deployment Options • Option A: Windows 2000 Deployment as Software Upgrade Only • Option B: Design and Implementation of UH Active Directory Architecture – Negotiated Migration • Option C: Design and Implementation of UH Active Directory Architecture – Institution-wide Migration Directive

  26. Active Directory

  27. IT Executive Briefing White paper • Documentation of issues discussed in presentation • Appendix items: • Windows 2000 Project Plan (Original IT Statement) • Microsoft Consulting Services “Windows 2000 Assessment Document for the University of Houston • Report of Windows NT Domains at the University of Houston • University of Houston Network Maps • Giga Information Group Report “Westward Ho: Corporate Pioneers Discover Early W2K Success”

  28. IT Executive Briefing Feedback • Very well received • Management decision to support Option B as phased transition to Option C

  29. 4. Team Split Focus: Desktop vs. Infrastructure Issues Goal: Divide and Conquer • Desktop: Continued Application Testing, Training and Development of User Documentation • Infrastructure: Focus on Design Issues, Meetings with Lucent Consultants, Test Lab Development Key Documentation: MS Windows 2000 Server Resource Kit Deployment Planning Guide

  30. 5. External IT Focus Relating to the Campus Community • Increased Attention to Development of User Web Resources • Windows 2000 Campus Workshop

  31. Campus Workshop Two Half-day Sessions: • General Session Intended Audience: Entire Campus Community (Faculty, Staff and Students) • Technical Session Intended Audience: Faculty & Staff with Institutional Computing Responsibilities

  32. Agenda: General Session • Introduction to the IT Windows 2000 Project Team • MS Overview of Windows 2000 Professional • UH Site Licensing & the Microsoft Campus Agreement • Windows 2000 General UH Support Information • UH Training Resources • Overview of Windows 2000 Server • UH Windows 2000 Infrastructure Issues • Q & A • Closing

  33. General Session Handouts • Workshop Overview • Windows 2000 Support & Training Resources • Windows 2000 Server Products and the University of Houston

  34. Agenda: Technical Session • MS - Introduction to Windows 2000 Professional • Windows 2000 Deployment Information: Single and Small Scale Deployments • Windows 2000 Deployment Information: Large Scale Deployments • Break • MS - Introduction to Windows 2000 Server • UH Infrastructure Issues • Questions & Answers • Closing

  35. Technical Session Handouts • Technical Session Overview • Before Upgrading to Windows 2000 • Unattended Install of Windows 2000

  36. Campus Workshop Feedback • Most of the attendees were staff, some were students, almost no faculty • Microsoft representation was a big draw • Requests for more workshops and more information available on the web site

  37. Current Team Objectives Continued External Focus • Requesting of College/Division Representatives • Dialogues with other UH Campuses • Continued Expansion of the Test Lab with Production-level machines • Continued work on Infrastructure Design with Documentation

  38. Lessons Learned From our experience to yours…. • Communication is key both within IT and among campus community • Document everything! • Dedicated project resources are necessary • Microsoft resources are essential

  39. Windows 2000 Project Fouty: Change Title slide to show budget presentation to ITCC Also, is that the way you want your title presented. Spell out? Web Site: http://www.uh.edu/Windows2000 Email Address: Windows2000@uh.edu UH Division of Information Technology

  40. Fouty: Change Title slide to show budget presentation to ITCC Also, is that the way you want your title presented. Spell out?

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