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Enhancing Commuter Experience: Music Waggon Design Proposal

This project presents the design process for the Music Waggon, a unique commuting experience aimed at enhancing the journey of individuals, particularly those like Sven Svensson, who drives to work. Our agenda includes sketching, prototyping, and evaluating features such as a dual listening device, an intuitive purchasing system, and integrated information screens. Throughout our working process, we individually sketched concepts, conducted user interviews, and iteratively refined our design based on evaluations. Suggestions for improvements, from screen sizes to enhanced usability, were discussed to create a more enjoyable and efficient travel experience.

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Enhancing Commuter Experience: Music Waggon Design Proposal

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  1. Assignment 3 & 4 Sketching and Prototyping Group3 Janis Meißner Lele Cao Wenhui Cai Tingran Tao

  2. Agenda • Working process • Sketches • Requirements • Prototypes • Evaluations • Suggestions

  3. Working Process (1) • Focuses - Target group: people who go to work by car - Primary persona: Sven Svensson (35y), Unit Manager at Sony Ericsson, who goes to work by car instead of using public transportation • Design problem - Play Waggon, i.e. Music Waggon • Features of Music Waggon - Listening to music - Purchasing and booking system

  4. Working Process (2) • Sketching individually (2-3 sketches) • Discuss and combine, but keep minds open • Scenarios and Storyboards • Interviews with users • Changes and modifications • Requirements • Prototyping • Evaluations

  5. Features: - Listening device(99 music channels) - Information screens and booking system Map of Music Waggon Placement of screens - Passive Screens (Channel 1) - Active Screens (Interactive system for buying CDs and booking concert tickets) Placement of listening device Paper-based sketches(1)

  6. Paper-based sketches(2) • Placement of Passive screens: at end of the carriage

  7. Paper-based sketches(3)

  8. Paper-based sketches(4)

  9. Paper-based Sketches(5)

  10. Scenarios & Storyboards(1) Listening to music channels with own headphone

  11. Scenarios & Storyboards(2) Listening to music channels with SL headphones

  12. Scenarios & Storyboards(3) Using the booking/ purchasing system

  13. Requirements • Screens: • Enjoyable • Not disturbing • Listening device: • Small • Easy to operate • Purchasing/booking system: • Understandability • Learnability • Security • Customized • Freedom

  14. Prototypes • Paper prototypes • Computerized prototype

  15. Evaluations • Usability test • Explain the design idea and prototypes • Give tasks • Perform tasks • Note the problems • Interviews • Discussion

  16. Suggestions • Change the “book” button to “detail” • Number of passive and active screen • Sizes of screens • Sizes of listening device panel • Ordering of album list • Active screen plays ads related to purchasing CDs or concerts

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