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CRM –ETMS Buying guide

This guide explores critical aspects of CRM synchronization strategies, including standard and custom synchronization methods. Learn about the capabilities of a reliable database server like Sybase, and how custom engines can enhance response times. We focus on scalability, analyzing how systems perform with varying user loads, optimal performance benchmarks, and cost considerations. With a structured approach to both offline and online environments, this guide equips you with the insights needed to choose the right CRM solution for your organization's specific needs.

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CRM –ETMS Buying guide

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  1. CRM –ETMS Buying guide Offline Online

  2. Offline • Interface • Environment • Cost

  3. Interface Property Standard synchronization - Synchronization provided by the database server like Sybase or other alike Custom synchronization - A custom built engine providing better response for CRMs - one REP should synchronize the data in less than one minute

  4. Environment Property • Standard synchronization - Synchronization provided by the database server like Sybase or other alike • Custom synchronization - A custom built engine providing better response for CRMs - one REP should synchronize the data in less than one minute • Scalability - refers to the maximum number of users - a good number is from 500 users up, depending on the team, bigger is better in this case

  5. Cost property • Standard synchronization - Synchronization provided by the database server like Sybase or other alike • Custom synchronization - A custom built engine to provide better response for CRMs - one REP should synchronize the data in less than one minute • Cost - low is better

  6. Evaluation total

  7. Online • WEB - CLOUD • Rich Application (.NET, JAVA, Other)

  8. Interface property

  9. Environment

  10. Cost

  11. Evaluation total

  12. Rich Application (.NET, JAVA, Other)

  13. Rich Application (.NET, JAVA, Other)

  14. Rich Application (.NET, JAVA, Other)

  15. Rich Application (.NET, JAVA, Other)

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