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Delivering Service Standards Environment Service

Delivering Service Standards Environment Service. Where we began. A varied and inaccurate record of what the authority was responsible for Vastly different standards being delivered across the County with no consistency in how they were prioritised

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Delivering Service Standards Environment Service

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  1. Delivering Service Standards Environment Service

  2. Where we began • A varied and inaccurate record of what the authority was responsible for • Vastly different standards being delivered across the County with no consistency in how they were prioritised • Broad disparity in the state of repair of sites and infrastructure • Significant variation in how grounds maintenance operations were captured and programmed

  3. Environment Service Standards The Service Standards deliver Consistency, Transparency and Flexibility Set out the Councils approach to site safety and how often open spaces are inspected Define the full range of grounds maintenance “outcome based” operations now adopted by the authority. Lays out how the council prioritises open space maintenance through “Hierarchy” and “Typology”

  4. Priority and Site Hierarchy • Regional • Town and Parish • Neighbourhood 1 • Neighbourhood 2

  5. How we engaged • Our approach has full BSI endorsement • Website analysis, popularity of individual sites • Community engagement, how far people are prepared to travel • Cornwall Conversation: Where would you like to see resource directed? • Assets seen as priority :- Equipped Play, Beaches, Parks gardens and Playing fields, Natural Open Space • Assets seen as neutral priority:- Sports Pitches, Informal amenity areas • Assets seen as lower priority:- Tennis Courts, Bowling Greens, Allotments, Cemeteries and closed churchyards

  6. Level of Maintenance • Sustainability • Serviceability • Safety

  7. Applying the standards 12 Typologies: Natural Green Space, Public Rights of Way/Multi-use Trails, Heritage Sites, Coastal Assets, Formal Parks and Gardens, Civic Spaces, Equipped youth and play facilities, Recreational amenity and playing fields, Formal sports grounds, Cemeteries and Closed Churchyards, Inactive amenity verges, Allotments.

  8. Where are we now • We know the condition of our open spaces • We know our priorities • We know our asset, Hierarchy and Typology • We know what operations are being delivered at the site level • We know there’s consistency in our approach

  9. Next Steps • Continue to review the new standardsto identify opportunities to further improve efficiency and enhance service delivery • January 2016, Complete the consultation with the 19 Community Network Panels • February 2016, make available details of how standards are applied, providing hierarchy and typology information for all open spaces managed by Cornwall Council • April 2016, begin delivery of the new standards County wide

  10. Donald Martin Public Space Officer Public Space Team Cornwall Council, Room 99, Western Group Centre, Radnor Road, Scorrier, TR16 5EH Tel: 01209 614306email: dmartin@cornwall.gov.uk www.cornwall.gov.uk

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