BCW Standards: Service Coordination

BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012

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Babies Can’t Wait Technical Assistance Standard Time

Service Coordinator (SC) Service Coordinators: Rights Procedural Safeguards Services

SC Responsibilities Responsibilities • Coordinate services across agency lines • Serve as the point of contact for parents • Serve as a resource to families • Complete intake activities

Service Coordinator: Intake Activities Georgia’s Birth to Five system of services Program information • “Notice of Infant/Toddler and Family Rights Under Babies Can’t Wait” • Voluntary Click to View

Service Coordinator: Intake Activities • Babies Can’t Wait Notice Of Action/Consent Obtain written informed parental consent for the evaluations and assessments • Department of Public Health (DPH) Authorization Release of InformationForm Obtain written parental consent to obtain and share information as necessary

Service Coordinator: Intake Activities • Physician’s Health Summary Form • Initial intake information used for assessment purposes • Family Assessment and Routines and Activities Section of the IFSP Click to View

Intake Activities Gather information: • the family’s everyday routines • family concerns, priorities, and resources Discuss: • topics of interest of the family • formal and informal supports

Intake Activities • Obtain medical Information • Identify family's role in the evaluation and assessment process • All intake documents are completed with the family and shared with evaluators and the IFSP team.

Standard Time The Service Coordinator is responsible for: A.coordinating services across agency lines, providers and settings. B.obtaining services and assistance to address their child’s needs. C.facilitating and participating in the development of the initial IFSP. D. all of the above.

Service Coordination Services: Assisting in gaining access to services Coordinating services Facilitating the timely delivery of services Continuously seeking appropriate services

Specific Activities Coordinating evaluations and assessment; Facilitating and participating in the development, review and evaluation of IFSP; Assisting families in identifying available service providers and resources;

Specific Activities Coordinating and monitoring the delivery of available services; Informing families of the availability of advocacy services; Identifying and coordinating with medical and health providers; and Facilitating the development of a transition plan.

Responsibilities for Initial Steps Click for Standards • 45 day timeline • Physician contact • Authorization for Release of Information • Physician’s Health Summary Form • Explain to the family • the roles and functions of the early intervention team members • IFSP process • 5 day notice • Primary Care Provider • Resources for families who are ineligible

Initial IFSP Participants Means of participation Inform family of participants Assist family in identifying others

Initial IFSP CONFIDENTIAL CONFIDENTIAL Review initial evaluation/assessment with family Assure procedural safeguards are observed IFSP meeting procedurally correct Document is handled appropriately Parental/legal guardian consent for EI services Copy of IFSP to physician (PCP) Enter IFSP in the Billing System within fivedays

Standard Time The Service Coordinator is only involved in selecting services and he/she does not have to attend IFSP nor team meetings. q True or q False

Standard Time The Service Coordinator enters all IFSP information in the Babies Information and Billing System (BIBS) for each eligible child within ____ days of completion of all initial, annual, and periodic reviews. A. 10 days B. 45 days C. 5 days

Tier Model of Service Coordination All service coordination will use a tiered/level of coordination Family and team identify services in the initial IFSP A tier service coordination worksheet is utilized

Tier Model of Service Coordination The Frequency and Intensity of services is identified A Specific tier level of service coordination activity is assigned Tiered Service Coordination must be reviewed every 6 months, but visits can be added as needed when appropriate

Tier Service Coordination Frequency and intensity based on the child and family needs Child/family focused Criteria based Process to more effectively meet child and family’s needs

Tier Determination Process

Frequency of Tier Determination

Tier Levels

Standard Time All service coordination is not implemented using a tiered/level of coordination. q True or q False

Standard Time The decision on the specific tier level of service is determined by: A. Evaluation and Assessment results and the needs of the child and family B. The Medicaid billing policy C. The IFSP Team Leader

The Service Coordinator MUST… Assist in completing the Financial Analysis for Cost Participation Form Ensure that the family understands their rights Assure the family has information to access the services identified in the plan that they will access independently Comply with SCEIs and CEU requirements Click to View

Babies Can’t Wait Technical Assistance Click to View Babies Can’t Wait Standards: Service Coordination

References & Resources Babies Can’t Wait Program Standards Service Coordination (Case Management) IDEA Part C Federal Regulations http://www.federalregister.gov/articles/2011/09/28/2011-22783/early-intervention-program-for-infants-and-toddlers-with-disabilities PowerPoint HandoutBCW Standards: Service Coordination PowerPoint pdf Public Law 108-446: Individuals with Disabilities Education Improvement Act of 2004 http://idea.ed.gov/download/statute.html

BCW Standards: Service Coordination