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Business and Technology

11. Business and Technology. 11-1 Computer Systems 11-2 Business Applications of Technology 11-3 Other Technology Issues. LESSON 11-1 Computer Systems. Goals Identify the main elements of a computer system. Describe input devices and processing activities.

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Business and Technology

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  1. 11 Business and Technology 11-1 Computer Systems 11-2 Business Applications of Technology 11-3 Other Technology Issues

  2. LESSON 11-1Computer Systems Goals • Identify the main elements of a computer system. • Describe input devices and processing activities. • Explain computer storage media and output types. Chapter 11

  3. computer system hardware software computer network central processing unit (CPU) program computer language operating system software application software Key Terms Chapter 11

  4. ELEMENTS OF A COMPUTER SYSTEM • Input • Processing • Memory and storage • Output Chapter 11

  5. COMPUTER NETWORKS • Global computer network (Internet) • For accessing the World Wide Web • For exchanging e-mail • Local computer network (intranet) • Functions like a typical Web site • Used to share information within an organization Chapter 11

  6. >> C H E C K P O I N T List the four main elements of a computer system. Chapter 11

  7. INPUT AND PROCESSING • Input: getting started • Processing: making things happen • Word processing • Desktop publishing • Database software • Spreadsheet software • Presentation software Chapter 11

  8. >> C H E C K P O I N T What are common input devices? Chapter 11

  9. MEMORY AND OUTPUT • Memory and storage: saving for later • Output: obtaining results Chapter 11

  10. >> C H E C K P O I N T How do internal and external memory differ? Chapter 11

  11. LESSON 11-2Business Applications of Technology Goals • Describe the components of a management information system (MIS). • Identify computer applications in service industries. • Discuss e-commerce activities. Chapter 11

  12. Key Terms • management information system (MIS) • computer-assisted instruction (CAI) • e-commerce Chapter 11

  13. MANAGEMENT INFORMATION SYSTEMS Government Customers GatheringData Accounting Inventory Sales ReportingData AnalyzingData StoringData Chapter 11

  14. COMPONENTS OF AN MIS • Gathering data • Analyzing data • Sorting data • Reporting results Chapter 11

  15. DATA SOURCES • External data sources • Internal data sources Chapter 11

  16. THE MIS IN ACTION 1. Identify the information needs of the organization. 2. Obtain facts, figures, and other data. 3. Process, analyze, and organize data in a useful manner. 4. Distribute information reports to those who make decisions. 5. Update data files as needed. Chapter 11

  17. >> C H E C K P O I N T What are the four components of a management information system? Chapter 11

  18. TECHNOLOGY IN SERVICE INDUSTRIES • Public service • Education • Health care • Financial services Chapter 11

  19. >> C H E C K P O I N T What service industries make extensive use of computers? Chapter 11

  20. E-COMMERCE • E-commerce refers to conducting business transactions using the Internet or other technology. Chapter 11

  21. TYPES OF E-COMMERCE • Business-to-Consumer (B2C) • Business-to-Business (B2B) • Consumer-to-Business (C2B) • Consumer-to-Consumer (C2C) Chapter 11

  22. E-COMMERCE MATRIX Chapter 11

  23. E-COMMERCE ACTIVITIES • Providing product information • Promoting a company • Selling online • Conducting market research • Making payments • Obtaining parts and supplies • Tracking shipments Chapter 11

  24. GLOBAL E-COMMERCE • Importing and exporting • Videoconferencing Chapter 11

  25. >> C H E C K P O I N T What do the notations B2C and B2B mean? Chapter 11

  26. LESSON 11-3Other Technology Issues Goals • Explain workplace uses of technology. • Identify home and personal applications of technology. • Discuss social concerns related to technology. Chapter 11

  27. Key Terms • robotics • artificial intelligence (AI) • expert system • computer-aided design (CAD) • telecommuting • piracy • computer virus Chapter 11

  28. WORKPLACE TECHNOLOGY • Robotics • Expert systems • Computer-aided design (CAD) • Telecommuting Chapter 11

  29. >> C H E C K P O I N T How is computer-aided design (CAD) used by businesses? Chapter 11

  30. HOME AND PERSONAL TECHNOLOGY • School and homework • Home robotics • Household record keeping Chapter 11

  31. >> C H E C K P O I N T What types of technology tools are available to students? Chapter 11

  32. SOCIAL CONCERNS OF TECHNOLOGY • Employment trends • Health concerns • Computer crime • Privacy concerns Chapter 11

  33. >> C H E C K P O I N T How do companies suffer from software piracy? Chapter 11

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