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Power to the people

2011 was the year in which 'power to the people' became real. Arab spring, London riots and occupy wall street are just a few examples where we have seen the power of people.<br>This market trend has a big impact on companies. Most companies see this evolution as a danger. I believe that leveraging the power of the people in a positive way is a great opportunity.<br>Until now, managers have treated consumers in a too opportunistic way. The challenge is to really open up and collaborate with them in a structural way.<br>This presentation offers you a vision and a framework to leverage the power of the people in a truly positive and open way.

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Power to the people

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  1. Before we start…time for a personal dream… @steven_insites steven@insites.eu

  2. What is typical for December? @steven_insites steven@insites.eu

  3. @steven_insites steven@insites.eu

  4. @steven_insites steven@insites.eu

  5. Thank you for helping me with my dream. @steven_insites steven@insites.eu

  6. Did you see it? @steven_insites steven@insites.eu

  7. Power to the peopleina positive and a negative way. @steven_insites steven@insites.eu

  8. ‘If they can bring the Egyptian government down in six weeks, they can bring us down in nanoseconds.’ Paul Polman, CEO Unilever @steven_insites steven@insites.eu

  9. Fear versus Guts @steven_insites steven@insites.eu

  10. Consumerspositive or negative? @steven_insites steven@insites.eu

  11. >80% is positive @steven_insites steven@insites.eu

  12. Companies experience the impact. @steven_insites steven@insites.eu

  13. Until now, we only used the first dimension of their power. @steven_insites steven@insites.eu

  14. First dimension: use people to build reach. @steven_insites steven@insites.eu

  15. We have seen amazing waysto create additional reach through people engagement. @steven_insites steven@insites.eu

  16. Second dimension: Co-creation @steven_insites steven@insites.eu

  17. Again,we have seen great cases ofco-creation with consumers. @steven_insites steven@insites.eu

  18. By the way, whowill win? @steven_insites steven@insites.eu

  19. @steven_insites steven@insites.eu

  20. Consumers helpwith cultural differences!

  21. Even co-creation that impacts the brand identity of global brands. @steven_insites steven@insites.eu

  22. @steven_insites steven@insites.eu

  23. Co-Creation is NOTenough

  24. Co-creation is often too opportunistic.

  25. @steven_insites steven@insites.eu

  26. @steven_insites steven@insites.eu

  27. Let’s take it one step further @steven_insites steven@insites.eu

  28. From Co-Creationto Collaboration @steven_insites steven@insites.eu

  29. Customers are more loyal to a brand than managers? Agreeordisagree? Customers Managers @steven_insites steven@insites.eu

  30. @steven_insites steven@insites.eu

  31. Customers are more loyal to your company than you are.

  32. Knowing this, outsource management responsibilities to customers.

  33. Outsourcepurchasingto fans. @steven_insites steven@insites.eu

  34. Danone outsourced a pitch to brand fans. @steven_insites steven@insites.eu

  35. Who is familiarwithMarmite?

  36. Do youlikeit?

  37. @steven_insites steven@insites.eu

  38. @steven_insites steven@insites.eu

  39. Marmite outsourced marketing

  40. @steven_insites steven@insites.eu

  41. Let’s take it one step further @steven_insites steven@insites.eu

  42. Current focus of most companies

  43. All fourquadrants have value

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