1 / 2

Information Technology Report

Information Technology Report. Trey Felton Manager, IT Service Delivery. Highlights. Service Availability – February Market Operations IT systems met all SLA targets Market Data Transparency IT systems met all SLA targets Grid Operations IT systems met all SLA targets

stash
Download Presentation

Information Technology Report

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Information Technology Report Trey Felton Manager, IT Service Delivery ERCOT Public

  2. Highlights Service Availability – February • Market Operations IT systems met all SLA targets • Market Data Transparency IT systems met all SLA targets • Grid Operations IT systems met all SLA targets • Retail Market IT Systems met all SLA targets February • R1 completed February 22/23 • Browser Compatibility Discussion March • Infrastructure failure on 3/11 beginning at 9:27am affected numerous market systems.  • The following services were restored at ERCOT’s alternate data center between 03/12 and 03/14.  Specific timing and SLA impacts will be available in the Incident Summary Report: • Retail Transaction Processing • Service Requests & Settlement Disputes • MPIM • MarketTrak API • MarkeTrak GUI • MIS Retail • ERCOT.com • Flight Test Environment • Grid Operations IT systems not affected ERCOT Public

More Related