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SP 215 Small Group Communication Conflict and Cohesion in Groups. Conflict in Groups. Conflict The disagreement and disharmony that occurs in groups when differences are expressed regarding ideas, methods, and/or members. Transform climates leads to managing conflict. What is conflict?. 3.
The disagreement and disharmony that occurs in groups when differences are expressed regarding ideas, methods, and/or members
What is conflict?
Conflict has been defined by researchers Hocker and Wilmot (1992) as:
“An expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce rewards and interference from the other party in achieving their goals.”
In other words, conflict is “an interruption in harmony.”
It is impossible to avoid. However, conflicts can and are healthy.
Conflicts enable groups to work out difference.
Conflict can bring validation of group relationships and emerges with every resolved conflict.
Focus on issues
Group members create hostility and prevent achievement of the group’s goal.
Inflexible and uncooperative
Other: _________Constructive and Destructive Conflict
Criteria for Selecting a Conflict Style:
Employs the services of an impartial third party who guides, coaches, and encourages disputants through negotiation to successful resolution and agreement
William D. Kimsey, Rex M. Fuller, and Bruce C. McKinney, Mediation and Conflict Management: General Mediation Manual
Cohesion is the mutual attraction that holds members of a group together
Strategies for enhancing group cohesion:
The deterioration of group effectiveness that results from in-group pressure
Can Be Productive
Can Be Rewarding
Can Be Beneficial
A claim supported by evidence or reasons for accepting it
The process of advocating a position, analyzing competing ideas, and influencing others
Argumentation in Groups
Dominic Infante and Andrew Rancer’s Argumentativeness Scale
Three Basic Elements
Three Additional Elements
“This critically acclaimed novel spans six decades in the life of one man.” What kind of supporting material is used in this statement?
“I loved this unique, beautifully written novel. It is a remarkable work marked by startling plot twists and amazing characters.” What kind of supporting material is used in this statement?
Claims of fact – attempts to prove a truth or to identify a cause
Claim of conjecture- suggests that something will or will not happen
Claims of value – evaluates something’s quality or worth
Claims of policy – recommend a course of action
C. Claim of value
D. Claim of policy
___ Private schools provide a better education than public schools.
___ Earthquakes will destroy California coastal cities.
___ School uniforms should be required in the local elementary schools.
___ Generic drugs are the same as brand-name drugs.Match the Type of Claims
The process of proving that an argument is false and/or lacks sufficient support to justify a conclusion
An argument based on false or invalid reasoning
What fallacy is evident in the following argument: “I knew I wouldn’t get the job because I broke a mirror the morning of the interview.”
Several group members suggest that the community sponsor a winter potluck dinner rather than a summer picnic. Jodi objects because the community has been sponsoring the summer picnic for ten years and should continue to do so. Which fallacy of argument could be attributed to Jodi’s comment?
The “capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.”
Daniel Goleman, Emotional Intelligence
Emotional intelligence regulates the expression of emotions in arguments.
Emotional intelligence can benefit a group’s argumentation because members strive to . . .