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Communication Across Cultures: Thailand

Communication Across Cultures: Thailand. Blake Hunter. Geography Religion Language Body Language Saving Face. Doing Business With Thais The Workweek Managing Employees Opportunities Thai’s Perception of Americans Concept of Work Negotiations Following Up. Outline. Capital

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Communication Across Cultures: Thailand

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  1. Communication Across Cultures: Thailand Blake Hunter

  2. Geography Religion Language Body Language Saving Face Doing Business With Thais The Workweek Managing Employees Opportunities Thai’s Perception of Americans Concept of Work Negotiations Following Up Outline

  3. Capital Population Currency Exchange Rate Languages Bangkok 62.4 million Thai Baht (THB) USD 1 = THB 39.98 Thai, English (among Elite) At A Glance

  4. Geography • Size • Position • Climate

  5. Religion • Buddhist • Monks • Muslim • Religious Feelings

  6. Language • Thai and Others • Written Language • Strange Grammar

  7. Body Language • “Land of Smiles” • Greeting With a Wai • When Touching Is OK • Body Position Means Everything

  8. Saving Face • Respect, Courtesy, and Humility • Show Success Without Bragging • How to Lose Face

  9. The Workweek • Workweek • Vacation • Type Of Work

  10. Manufacturing and Sales: Medical Equipment Telecommunications Avionics Ground Support Food Processing and Packing Refrigeration Computers Chemicals Energy Drugs Plastic Production Machinery Agriculture: Dairy Production Cotton Tobacco Wheat Apples Hogs Rabbit Breeding Slaughterhouses Business Opportunities

  11. Thai’s Perception Of Americans • Mai Pen Rai…it Means No Worries • Sense of Urgency

  12. Concept Of Work • Work vs. Play • Workers Expectations • Karma Determines Everything

  13. Managing Employees • Status Relationship • The King’s Bell • Expectations Of The Boss

  14. Negotiations • When To Arrive • Pace Of Meeting • Nods + Smiles = Agreement?

  15. Following Up • E-mails • Thank-you Cards • Misunderstandings

  16. Questions?

  17. Works Cited Cavusgil, S. Tamer, and Ghauri, Pervez, N. “Emerging Markets in Asia: Thailand.” Doing Business in Emerging Markets. Thousand Oaks, California: Sage Publications, 2002 Dana, Leo Paul. “The Kingdom of Thailand.” Entrepreneurship in Pacific Asia: Past, Present & Future. New Jersey: World Scientific, 1999. Ithijarukal, Suchada. Manufacturing in Thailand. Bangkok: Business Information and Research Ltd., 1991. Lepper, Paul. Doing Business with Thailand. Fremont, California: Jain Publishing Company, 1996. “Thailand.” Axiom Press: NetLibrary. 2003. 2 April 2007. <http:www.netlibrary.com> Zofkie, Tom. Personal interview. 4 April 2007.

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