Development of the ITU Conformance and Interoperability Programme for the ICTs in the Arab Region

1. Development of the ITU Conformance and Interoperability Programme for the ICTs in the Arab Region Arab Regional Development Forum on Broadband in the Arab Region: Challenges and Opportunities Hammamet-Tunisia, 17 September 2012 Paolo Rosa: ITU Standardization Sector Riccardo Passerini: ITU Development Sector

2. Interoperability for a true Access to Broadband • ITU’s responsibility to • secure interoperable transport platforms • Address growing concerns & rising frustration about non-compliance, lack of legacy and interoperability • reducedelay in the global digital economy to improvesocial development opportunities • Consider counterfeit imported products • ITU committed in • facilitatingquality market penetration, MRAs / MLAs • consideringregulatory and customer reactions and private sector needs • reduce the risks of non-compliance

3. Lack of Interoperability: Network Integrator

4. Authority for Action from all the ITU’s highest decision making bodies Resolution 76 ITU World Telecommunication Standardization Assembly (WTSA-08) Resolution 47 ITU World Telecommunication Development Conference (WTDC-10) Resolution 177 ITU Plenipotentiary Conference (PP-10) Resolution 62 Radiocommunication Assembly 2012 ITU Council Decisions (2009, 2010, 2012)

5. The ITU 4 “Pillars” • The Standardization Sector side • Conformity Assessment • Interoperability Events • The Development Sector side • Capacity building • Establishment of test centres in developing countries.

6. C&I testing and ITU Recommendations • Guidelines to StudyGroups: testsuites, recommendations’ clauses • What to test? • eligibleRecommendations/technologies • “set ofinteroperability-relatedparameters” • Missing test suites • Minimizeexternal resources and expenses

7. Four routes to populate conformity DB ISO/IEC Assessment Procedures Self-assessment Procedures Route 3 Route 4 Route 1 Route 2 ConformityAssessment & Certification Tests performed in a lab selected by an ITU-T A.5 agreed SDO/Forum/MoUs (Rec. ITU-T X.290) Tests performed in a lab agreed by an Accredited Certification Body (ISO/IEC 17065) (Rec. ITU-T X.290) ITU Members Only Tests performed in any lab Tests performed by an accredited lab (ISO/IEC 17025) (Rec. ITU-T X.290) Self-Declaration of Compliance issued by the Supplier Recommendation(s) compliant test results Conformity Certificate issued by the Certification Body Recommendation(s) compliant test results Supplier’s Declaration of Conformity (SDoC) (ISO/IEC 17050) ITU C&I services ITU Conformity Database

8. ITU Interop events Two or more systems to fruitfully exchange information and mutually to make use of it. Various manufacturers cross-connect Interoperability: evaluation of all the stakeholders on a case by case basis In case of different vendors common “interfaces”, interoperability testing may result in end to end performance both for commercial services that for network monitoring and maintenance from the points of view of QoSand QoE

10. The ITU Global C&I Portal (one-stop shop) Basic C&I Concepts The ITU C&I Governing Rules Terminology and definitions (Accreditation, certification, inspection, calibration) National Accreditation Bodies, MRAs and MLAs concepts Test only what is needed for interoperability with any recognized test procedures The ITU C&I Programme The ITU approach to C&I and to ITU Conformity Database The ITU Interop activities ITU Study Groups test suites development Worldwide Testing Labs & database Capacity Building and opportunities for Regional Test Centres Cooperation with ITU-T A.5 SDOs, International Institutions and Organizations ISO, IEC, (CASCO), ILAC/IAF, BIPM, UNIDO, WTO, Accreditation Bodies, Regulators, ITU Laboratories repository, best practices for conformity testing schemes and market surveillance

11. The Telecommunication Development Bureau Side • Capacity building • Test centres in developing countries. • Meetings with in-deep consideration for test centres and Capacity Building in the Regions • Held: • Africa (Ghana) • CIS (Moscow) • Americas (Brasilia) • Next: • Arab States • ASP-CIS

12. Questionnaire on the Status of Conformance and Interoperability in the regions: Three main groups

13. Questionnaire: Overall results Highlighted lack of interoperability ITU to provide assistance and relief capacity building and access to expertise is an essential ingredient initiatives to promote the use of global testable standards test events for compliance and interoperability welcome

14. Guidelines for Developing Countries for Establishing Test Labs in Different Regions Statusin the regions and needs Funding and Training Sources Criteriato establish Accreditation and Conformity Assessment Bodies -International Telecommunications Testing Centres (ITTCs) Economics and Cost Implications for ITTCs Roadmapfor ITTC rollout

15. Conclusions from Guidelines 15 • Members to: • advise the ITU of interoperability problems • Regulators to establish market access requirements • assess legislation and regulations • prioritize areas of concernfor products and systems • Establishment of Accreditation Bodies and approach to MRAs and MLAs • Establishment of Test Centres on a regional basis, wide areas and possibly common infrastructures

16. Brasil/Dhaka results of the interactive session TSB Activity on C&I

17. Brasil/Dhaka results of the interactive session BDT Activity on C&I

18. Pillar 1 – Conformity Assessment (1/2) Action Plan (Council-12) • ITU-T works in collaboration with SDOsfor specifications and test suites to achieve interoperability • Conformity and Interoperability section (main body/ annex/ appendix/supplement) as part of all those Recommendationsfor which the SG decides test specifications are needed • ITU-T to consider about dropping of route 4(self-assessment) to populate the ITU Conformity database • ITU-T to run a pilot of the conformity assessment programmefor key technologies • ITU-T study groups to identify further technologies for which there is a market demand for a conformity assessment programme (availability or preparation of test specifications)

19. Pillar 1 – Conformity Assessment (2/2) Action Plan (Council-12) • Test specifications to be possibly developed in a no-cost approach (already available, developed by SGs or in partnership with SDOs) • TSB to produce a report on measures against counterfeiting • Cooperation with resources available worldwide that can be harnessed to assist in developing a suite of tools to promote conformity assessment aimed at achieving interoperability • Strengthen relationship with ILAC/IAF/IECEE to develop guidelines/best practices to assess test labs technical competence on ICTs • ITU Mark: postponed until Pillar 1has reached a more mature stage of development.ITU to assess the potential impact on the market, the possible legal and regulatory implications and to evaluate if the ITU Mark programme may be supported

20. Action Plan (Council-12) Pillar 2 – ITU Interop • Study groups should clearly define interoperability requirements as part of ITU-T standards development activities, in advance of initiating the standards development and implementation • Study groups to develop system roadmaps, identify and define the interfaces across which interoperability is needed • TSB to consult study groups to identify areas to organize future events, based on continuous surveillance of market and technological developments and on probing of members’ needs,

21. Action Plan (Council-12) Pillar 3– Capacity building • BDT, in collaboration with TSB, to continue to offer C&I training courses for testing key technologies • BDT in cooperation with TSB to train technical staff and policy makers

22. Action Plan (Council-12) Pillar 4 – Creation of test labs in the regions • Establishment of an appropriate conformity and interoperability regime in developing countries • To Create a network-like test centresin the regions, building up on existing labs (to reduce costs), and to encourage agreements to assign to each centre a specific technology in order to cover most of them among all the participating labs • Establishment,when possible, of MRAs (Mutual Recognition Agreements) to be discussed at regional and sub-regional levels

23. Youand ITU Cooperation • Be partoftheC&IProgramme • InvolvmentofConformityAssessment, CertificationandAccreditationbodieswithinthescopeofICTs • Sharingofinformationaboutparametersandtestsuitesaimedatachievinginteroperability • Promotion & Populationofthe ITU Conformity Databases • Participation in CapacityBuildingactivities, accreditationandcertification • Participation in thecreationof regional testlaboratories

24. www.itu.int Thank You !

25. Background slides

26. ITU provides standards for Broadband Access • Copper: • Hundreds of millions use ITU’S XDSL • Up to 200Mbit/s aggregate with VDSL 2 • Cable: • IPCablecom • Optical access: • ITU’s GPON allows up to 2.5Gbit/s • New types of optical fibre for access networks GPON interoperability pavilion Nxtcomm, Chicago, 2007

27. BP: Preparation Strategy

28. Need of Conformance to Standards Conformitykeytoincreasetheprobabilityofinteroperability Improvequalityofstandardstoincreasequalityofservices/experience increasemarketopportunities reducecostsforoperators, serviceproviders, end users

29. The ITU Conformity Database Informative and voluntary databaseopen both to members and non-membersforconforming products Adoption of international ISO/IECstandards and guidelines or self-assessment approach On-line entries directly made by Companies ITU Liability: ITU is not participating in any testing/certification activities Conformanceincreases the probability of interoperability

30. ITU Approach: ISO/IEC assessment & self-assessment procedures. • Route 1: Accredited Testing Laboratories • Route 2: Accredited Certification Bodies • Route 3: Laboratories recognized by ITU-T A.5 qualified organizations or MoUs signatories • Route 4: for ITU members only

31. IPTV Interop event

33. Photos taken during the 1stevent, Geneva July 2010 Kick-off meeting

34. Preparation Strategy (KPMG)

35. What To Test ? • OnlyParametersthatmayimpactinteroperabilityrequirementsoffunctionalities as neededbytheendusersandthemarket: • Reducing time toapproval • Reducingtestingcosts • Mutual recognitiontowidenprotfolioandmarketopportunities • ITU Study Groups to establish a minimum set of parameters as needed

36. ITU Customized Services for Interop Events • Event Management: • Local arrangements (arranging sites with hosts, shipment, hotels, networking opportunities, visa support, etc.), Logistical arrangements (registration/payment, legal aspects (NDAs), etc.) • Technical Management: • IT support, test bed, test session scheduling, etc. • Communication Management: • Promotion, media involvement, press releases, event website, inviting prospective customers, etc.

37. SDO SDOs The ECO System Regulator Consumer Protection License & Monitor Performance, Conformance, Interoperability Operator/ Service Provider Consumer Service Delivery Equipment Type Approval User Terminal Equip. Network Equipment Vendor

38. Standards for Accreditation ISO/IEC 17011AccreditationBodies for: Laboratories Certification Bodies Inspection bodies EMAS Verifiers Council regulation 761/2001 for environmental management systems ISO/IEC 17021 for Products ISO/IEC 17065 for quality management systems ISO/IEC 17021 for Persons ISO / IEC 17024 Testing and Calibration Laboratories ISO / IEC 17025 ISO 15189 ISO/IEC 17020 Inspection Eco-Management and Audit Scheme Environmental Management Systems Products Quality Management Systems Persons Testing and Calibration Supplier, manufacturer Manufacturer

39. Labs Search

40. Search in the database

41. Needs in Developing Countries for Test Labs Conformity Assessment Bodies to contribute to create an orderly telecom apparatus mktplace Once standards and test suites are in place, test labs can check equipment for compliance Sharing test labs resources amongst countries and regions may lowering overall costs while continuing addressing regional priorities A robust framework (following international procedures – ISO/CASCO) needed for trust and confidence in test results and among test labs

42. Questionnaire: Fixed & Mobile networks

43. Questionnaire: C&I issues

44. Funding and Training Sources • UNIDO, major Banks in each region, specialized funding agencies for telecoms projects and others • Requirements to access funds vary from low interest loans, to grants, seed funding and cost underwriting • Repository of international telecom training organizations • Costs of training may vary from travel to government and supplier subsidized training, to private for-profit fully charged training.

45. Training and Capacity Building

46. Interop Events and promotional events • IPTV Testing • 1st Event: Geneva, ITU headquarters, 20-23 July 2010 • 2nd Event: Singapore, 23-24 and 27 September 2010 • 3rd Event: Pune, India, 14-17 December 2010 • 4th Event: Rio de Janeiro, Brazil, 18-22 July 2011 • G.hnTesting: Geneva, Switzerland, 23-27 May 2011 • Promotional Events: • Showcasings: Dubai, UAE, 20-22 September 2011 and Telecom World-2011, Geneva, Switzerland, 24-27 October 2011 • 1st IPTV Application Challenge

47. The “ITU Conformity Mark” issue • Mark and labels, as well as conformity databases, are helpful to give immediate visibility of the “goodness” of “certified” products available on the market, independently from the mandatory or voluntary aspects of requirements: • The use of an ITU conformity mark may be granted when a product is demonstrated to have been successfully tested and certified against ITU Recommendations according to international conformity assessment procedures • The ITU conformity mark could be a general one or “dedicated” to a specific technology or recommendation • The ITU is not involved, and not liable, in any step of the accreditation, testing and/or certification process.