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Interpersonal Communication

Interpersonal Communication. Communication Between Individuals. PERSONALITY PSYCHOLOGY. TRAIT THEORIES “a characteristic way in which an individual perceives, feels, believes, or acts” (Boeree, 2009). MYERS-BRIGGS TYPE INVENTORY. Four dimensions Two mental processes- perceiving and judging

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Interpersonal Communication

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  1. Interpersonal Communication Communication Between Individuals

  2. PERSONALITY PSYCHOLOGY • TRAIT THEORIES • “a characteristic way in which an individual perceives, feels, believes, or acts” (Boeree, 2009)

  3. MYERS-BRIGGS TYPE INVENTORY • Four dimensions • Two mental processes- perceiving and judging • Two mental orientations- where individuals draw energy and how they interact with world • 16 personality types (e.g. INFJ) • http://www.personalitypathways.com/type_inventory.html

  4. PERSONALITY TYPES • S, sensing • N, intuition • T, thinking • F, feeling • I, Introvert • E, Extrovert • P, Perceiving • J, Judging

  5. FIVE FACTOR MODEL • Extraversion • Agreeableness • Conscientiousness • Emotional Stability (or neuroticism) • Intellect

  6. CULTURAL DIFFERENCES • Prominent Individualist cultures, United States, Canada, Western Europe, and Australia • Information is present in the messages and presented directly • People are comfortable in uncertain situations • Higher tolerance for different behaviors and opinions • Collectivist Cultures, Asian, South American, and African • Value Harmony and Solidarity • Expect others to know how they’re thinking and feeling and present messages indirectly • Not comfortable with uncertainty and avoid it

  7. INTERPERSONAL COMMUNICATION AND GENDER • Men VS. Women • Women, more focused on a person and use language that is encouraging and focuses on feeling • Men, more focused on objects and use language that is more competitive and authoritative. • Sometime each gender can adopt some characteristics of the opposite group when working collaboratively.

  8. NONVERBAL COMMUNICATION • Process in which you communicate by only using facial expressions, hand gestures, and eye contact. • Four Categories: Physical, Aesthetic, Signs, and Symbolic • Physical- facial expressions, tone of voice, and body motions • Aesthetic- creative expression • Signs- mechanical type of communication • Symbolic- makes use of religious statues

  9. GROUP DYNAMICS • Face to Face Communication • Online Learning • INTRAgroup and INTERgroup Interactions “Students who communicate face to face developed relationships more quickly than those who only communicate electronically”

  10. THEORISTS • IDENTITY—Management Theory, 1993 • Tadasu Todd Imahor & William Cupach • We are constantly working towards a desired identity

  11. THEORISTS • COGNITIVE DISSONANCE, 1957 • Leon Festinger • Attitudes, beliefs, and/or behaviors among people will cause uneasy attitudes towards people we socialize with • No harmony • An individual cannot change unless he/she learns of new information or new experiences

  12. TOP TEN WAYS TO USE INTERPERSONAL COMMUNICATION SKILLS IN THE WORKPLACE

  13. REFERENCES • Boeree, C. G. (2009). Trait theories of personality. Retrieved from http://webspace.ship.edu/cgboer/gnpsytraits.html • Quenk, N.L. (2009). Essentials of Myers-Briggs Type Indicator Assessment (2E). Hoboken, NJ: John Wiley & Sons. • Reinhold, R. (2009). Myers-Briggs: An Introduction of Personality Types & the MBTI. Retrieved from http://www.personalitypathways.com/MBTI_intro.html • De Radd, B. and Perugini, M. (Eds.). (2002). Big five assessments. Kirkland, W A: Hogrefe & Huber Publishers

  14. REFERENCES • Verderber, K.S. & Verderber, R.F. (2004) Inter-act: Interpersonal communication concepts, skills, and contexts. Oxford, NY: Oxford University Press. • http://bizmove.com/skills/m8g.htm • http://web.ebscohost.com

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