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Case 2. Background A person abused drugs in the street and his emotion was out of control. Then he met the police and get into the trouble Abusing drugs for a long time make him get the mental disorder, so the police transfer him to the Castle Peak Hospital. Case 2 analysis.

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case 2

Case 2

Background

A person abused drugs in the street and his emotion was out of control. Then he met the police and get into the trouble

Abusing drugs for a long time make him get the mental disorder, so the police transfer him to the Castle Peak Hospital

case 2 analysis

Case 2 analysis

Focus on the communication skill between the nurse and the patient

“Actually I understand what you feel. No one wants to come here for the treatment. This arrangement is just care about you. If you consider my opinion, the doctor may let you go as soon as possible.”

Empathic listening

Focus on the positive thing

case 2 analysis1

Case 2 analysis

“I know you are afraid that it is the strange place.”

Transfer the problem to the situation

Adult self

Provide the choices

Both needs are satisfied

case 2 analysis2

Case 2 analysis

“I am scaring, can I leave now?”

“why do you want to leave?”

“you will not xxx understand me!”

“You don’t xxx tell me, how can I xxx know?”

Child self

Different & Communication Gap

Converts to the same channel to communicate

Hot button

Hallucination

case 2 analysis3

Case 2 analysis

Building trust

Touch his shoulder

Keeping soft eye contact