EMERGENCY RESPONSE AND DISASTER MANAGEMENT PLAN (ERDMP) As per PNGRB Notification GSR 39(E), 2010

1. ERDMP OF IGL Experience and Lessons for other CGDs EMERGENCY RESPONSE AND DISASTER MANAGEMENT PLAN (ERDMP) As per PNGRB Notification GSR 39(E), 2010 1

2. OVERVIEW ABOUT IGL 1 2 CLASSIFICATION OF EMERGENCIES CASE STUDY 3 BEST PRACTICES & IGL INITIATIVES 4 EMERGENCY PREPAREDNESS IN IGL 5

3. INDRAPRASTHA GAS LIMITED (IGL) Incorporated on 23rd December 1998 for supply of natural gas to domestic, commercial and automobile sectors (CNG). Immediate target - implementation of Supreme Court order

4. DESU/Delhi/MARUTI DADRI NTPC DADRI FARIDABAD CHAINSA TCL-BABRALA (IFFCO) AONLA MATHURA HVJ PIPELINE DESIGN CAPACITY:33.4 MMSCMD DESIGN PRESSURE:92 KG/SQ CM LENGHTH:2800 KMS (OFCL) SHAHJAHANPUR AGRA/FEROZ NTPC AUR JAGDISHPUR CFCL AURAIYA BORERI ANTA VIJAIPUR DAHEJ KHERA Additional Compression 42”*610 km EXISTING LINE 36”*640 km Existing HBJ JHABUA NEW LINE Hazira VAGHODIA

5. At present IGL is having more than 8000 kms of pipeline network spread across Delhi & NCR

6. CNG STATIONS OF DELHI & NCR STATUS (As On Sep’12) • NO. OF STATIONS MOTHER : 68 ONLINE : 152 DAUGHTER BOOSTER : 46 TOTAL : 266 • NOS. OF CNG VEHICLES : 5.4 Lakhs (APPROXIMATELY) • AVERAGE CNG SALE, (MILLION SCM/DAY) : 2.56

7. Delhi-CNG Infrastructure Buses 17,106 Auto 1,46,412 RTV’s 36,981 & Taxi’s Private 3,35,297 Cars The present infrastructure caters to more than 5,30,000 vehicles from NCT Of Delhi and NCR.

8. PNG Segment (Number of Connections) Domestic Connections – 3,55,920 Commercial Connections – 731 Industrial Connections – 280

9. CGD Line Diagram Steel Pipe Network Pressure 19 to 26 Bar District Regulating Station ( DRS ) City Gas Station Transmission Gas HVJ Pipeline , Pressure - 60 bar Dispensing 200 Bar CNG M.D.P.E 4 Bar Regulating / Metering G.I. / Cu Piping 21 mbar Kitchen Burner

10. PNG - A Typical Gas Supply Scheme

11. OVERVIEW ABOUT IGL 1 2 CLASSIFICATION OF EMERGENCIES CASE STUDY 3 BEST PRACTICES & IGL INITIATIVES 4 EMERGENCY PREPAREDNESS IN IGL 5

12. As per PNGRB Gazette Notification GSR 39 (E)LEVELS OF EMERGENCIES …L1, L2, L3 Level 1: This is an emergency or an incident which - Can be effectively and safely managed and contained within the site, location or installation by the available resources; Has no impact outside the site, location or installation. Level 2: This is an emergency or an accident which – Cannot be effectively and safely managed or contained at the location or installation by available resources and additional support is alerted or required; Is having or has the potential to have an effect beyond the site, location or installation and where external support of mutual aid partner may be involved. Is likely to be danger to life, the environment or to industrial assets or reputation. Level 3: This is an emergency or an incident with off-site impact which could be catastrophic and is likely to affect the population, property and environment inside and outside the installation, and management and control is done by district administration. Although the Level-III emergency falls under the purview of District Authority but till they step in, it should be responsibility of the unit to manage the emergency. Note: Level-I and Level-II shall normally be grouped as onsite emergency and level-III as off-site emergency.

13. IGL’s ERDMP Classification of Emergency Level 1: Level 1 Emergency may include the following Scenarios at our CNG stations & PNG Sites: These are the emergencies arising at CNG/PNG sites and controlled by the IGL’s available staff / manpower there with own resources. Minor Gas Leakage in CNG Equipments / Pipeline / Vehicles (due to vehicle’s fittings failure or Safety Disc Rupture) / due to third party damage. Minor Fire due to Gas Leak Short Circuit in CNG vehicle or any Station Equipment Hose pulling / Hose Snaking Failure of Joints of Tubings / Nozzles / Break away Coupling / Bursting of Dispensing Hose Minor Gas Leak in MDPE Line (Third party damage) Minor First Aid Injuries to Workers or Employees

14. Level 2: Level 2 Emergency may include the following Scenarios at our CNG stations & PNG Sites: When the Level 1 Emergency could not be controlled and situation becomes uncontrolled and require intervention of external sources / help: Gas Leakage due to Safety Disc Rupture/Fitting failure in a Bus at CNG station and caught Fire. Gas Leakage due to Station Tubing Joint /Ferrule Failure and subsequently caught fire, engulfing CNG Equipments & Vehicles came of refuelling at CNG Station. Failure of Steel Pipeline and subsequent Fire. Fire in PNG Customer premises (Domestic, Commercial, Industrial). Gas Leak and Fire due to the LCV Accident on Road. Ehtyl Mercaptan leakage while handling. IGL’s ERDMP Classification of Emergency

15. Level 3: Level 3 Emergency may include the following Scenarios at our CNG stations & PNG Sites: When the Level 2 Emergency could not be controlled and situation becomes uncontrolled and disastrous and require help of district authorities like NDRF, etc. Ethyl Mercaptan Leakage & Spillage at the time of Handling, Unloading / Dosing. Main Pipeline Failure and Isolation could not be done due to - Natural Calamities like Floods, Earthquake. Sabotage and Arson during riots Aerial Attack Terrorist Attack Rupture of CNG Cylinders - Onboard Vehicle Cylinders, Mobile Cascade Cylinder, Stationary Cascade Cylinders leading multiple casualties. IGL’s ERDMP Classification of Emergency

16. INCIDENT STATISTICS IN IGL (LAST TWO YEARS) 2012-L-3 (Sabotage & Arsoning): Incident took place at IFC-II CNG Station on 02.09.2012. 2012 – L-2 (Major Leak): 12” Steel pipeline puncture near Kapashera on 23.05.2012. 2011- L-2 (Major Fire): Fire took place at Rohini-25 CNG station on 23.04.2011 due to gas leak during filter cleaning. 2009 –L-2 (Major Fire): 1. Fire took place in a Bus at Pragati Maidan CNG Station on 17.01.2009 due to gas leakage and fire in the Bus being refilled, involved our CNG station. 2. Fire inside customer’s kitchen on 03.12.2009 at Jawahar CGHS, Dwarka.

17. OVERVIEW ABOUT IGL 1 2 CLASSIFICATION OF EMERGENCIES CASE STUDY CASE STUDY 3 3 BEST PRACTICES & IGL INITIATIVES 4 EMERGENCY PREPAREDNESS IN IGL 5

18. View of totally damaged CNG Station

19. View of totally damaged CNG Station

20. PASCHIM VIHAR CNG STATION FIRE

21. CHATRASAL CNG STATION FIRE

23. Root Cause of Incidents

24. Failure of Safety Disc of CNG Cylinders results in High Pressure (up to 200 kg/cm2) Gas Leak resulting in damage to vehicles as well as CNG station (Safety Disc)

25. Unprotected Battery Terminals

26. OVERVIEW ABOUT IGL 1 2 CLASSIFICATION OF EMERGENCIES CASE STUDY 3 BEST PRACTICES & IGL INITIATIVES 4 EMERGENCY PREPAREDNESS IN IGL 5

27. DCP FLOODING SYSTEM

28. OPERATION OF DCP FLOODING SYSTEM FOR BUS DISPENSER

29. DCP SYSTEM FOR CASCADES

30. OPERATION OF DCP FLOODING SYSTEM FOR CASCADES

31. Safety Practices in IGL are reviewed by Top Management and Safety is top agenda in all Board Meetings.

32. TRAINING

35. IGL Employees Training

36. Training is given Prime Importance and Regular Trainings are imparted to IGL Employees, Contract workers, CNG & PNG Consumers, Security Guards and Delhi Fire Service personnel. Multi-discipline Core Safety Groups trained from NEBOSH, UK ensures implementation of Safety Management System. 36

37. FOR THE SAFETY OF SCHOOL CHILDREN

39. Fire & Safety Training to Security Guards

40. CNG Fire Training to Delhi Fire Service Personnel

41. IGL’S INITIATIVES FOR CONSUMER SAFETY

43. IGL’S INITIATIVES FOR CONSUMER SAFETY TRAINING PROGRAMS FOR RESIDENTIAL SOCIETY CUSTOMERS

44. TRAINING PROGRAMS FOR DRIVERS OF UPSRTC BUSES

45. TRAINING PROGRAMS FOR STAFF OF RETAIL OUTLET OF OMCs

46. TRAINING PROGRAMS FOR RESIDENTS OF SPG (SPECIAL PROTECTION GROUP) SOCIETY

47. Safety Awareness Programmes at RASHTRAPATI BHAWAN for the staff and the residents. Safety Awareness Programmes at TIHAR JAIL for the staff and the residents.

49. DISTRIBUTING SAFETY PAMPHLETS

50. IN LINE WITH THE REQUIREMENT OF CHECKING THE STATUS OF CYLINDER HYDRO-TESTING OF CNG VEHICLES, WHICH IS VERY CRITICAL ISSUE – IGL HAS RECENTLY CONDUCTED VARIOUS EDUCATIONAL PROGRAMME ACROSS DELHI & NCR TO MAKE THE CONSUMERS AWARE ABOUT THE REQUIREMENT OF HYDRO TESTING OF CYLINDERS.